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Waterford Oaks Senior Care West

3387 Pontiac Lake Road

4.3(22 ratings)· Waterford average: 4.1

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Waterford Oaks Senior Care West, photo 11 / 5

Quick Facts

Total units
20
Licensed capacity
20 residents

Michigan LARA

Licensed operator
Waterford Oaks Senior Care Inc.
Memory care safety
Door monitoring and alarm systems for wandering
Building size
Small households of about 20 residents each
Care approach
In-house staff handle care, not outside contractors

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Waterford Oaks West as a small, family-run community where staff and the owner, Trina, are praised for attentive, compassionate care during difficult times, including hospice and pandemic-era illness. Reviewers consistently mention cleanliness, good food, and being kept well informed about a loved one's condition.

What reviewers praise

  • Staff described as caring and attentive by multiple reviewers
  • Owner Trina personally praised for hands-on involvement
  • Building kept clean and well maintained
  • Families kept informed during medical crises
  • Personal, dignified care noted by reviewers

What reviewers flag

  • No published pricing information available
  • Small number of online reviews (22) to judge consistency

AI-generated from reviews and community data.

Waterford Oaks Senior Care West is a senior living community in Waterford, Michigan offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 22 reviews.

About Waterford Oaks Senior Care West

Waterford Oaks Senior Care, Inc. West is an assisted living and memory care community in Waterford, Michigan. The facility is fully licensed by the state and offers personalized care with round-the-clock supervision, exceeding Michigan's standards for senior living.

The community provides assisted living services including meals, laundry, bathing, housekeeping, and medication management. The West building specializes in memory care for residents with conditions such as Alzheimer's or Parkinson's disease, featuring door monitoring, alarm systems, and enhanced supervision while maintaining a comfortable environment. Independent living options are also available for seniors seeking freedom with on-site support services.

Waterford Oaks maintains intentionally small facilities, caring for approximately 20 residents in each building to ensure personalized attention. All staff members meet both state-required standards and the community's own high-level requirements. The facility provides a personal assessment process to help families anticipate and plan for their loved one's care needs.

On-site dining is led by a professional chef who prepares fresh, home-cooked meals served three times daily. The dining room serves as a social hub where residents gather throughout the day. The community offers a variety of activities, games, exercises, and festivities designed to engage residents and support their quality of life.

The community's care extends beyond basic services, with connections to specialized services, equipment, and specialists available to accommodate residents' changing needs over time. Waterford Oaks emphasizes providing comprehensive, in-house care rather than relying on external contractors or outside companies for basic services.

Types of Care at Waterford Oaks Senior Care West

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Birthday / Holiday Parties
  • Games
  • Social Activities

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Reviews of Waterford Oaks Senior Care West

4.3overall · 22 ratings combined

4.3★ on Google (22)

Al Gulda

Jun 2025

via Google ↗ · Report

Thank You Trina, & Your Staff for the care of my wife, Kathy! Your recommended hospice, Medical Team out of Flint did a Wonderful help to Kathy in her latter days of life! Thank You All, and may God bless this care center!

Maria Daniels

Nov 2024

via Google ↗ · Report

I wish I could give 5 stars over and over. Mom received loving, dignified care, was always clean and presentable, the food always looked good. The staff. Truly the best. Every time I stopped by, there was always a caregiver that gave Mom a pat on the shoulder, or some little form of affection. The building is always clean, well maintained, and safe. I highly recommend Waterford Oaks for a loved one.

Sue Burrell

Nov 2022

via Google ↗ · Report

We cannot say enough great things about this facility, the staff and Trina the owner. They have taken excellent care of our mom and the needs of our family. Thank you Waterford Oaks!!!

Michele Cross

Jul 2020

via Google ↗ · Report

Waterford Oaks was very helpful during our fathers recent illness. During the Covid crisis it was very difficult to assure he was receiving the best care he could receive, but the staff were caring and kept us informed of his condition and made recommendations to guide us through a very difficult time

Tim Mcdouble

Jul 2015

via Google ↗ · Report

We feel like our family member is right where they belong. They receive the absolute best care, the staff at Waterford Oaks is always on top of things. They are the best senior care I have seen.

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Frequently Asked Questions

What types of care does Waterford Oaks Senior Care West offer?

Waterford Oaks Senior Care West offers Assisted Living, Independent Living and Memory Care.

Where is Waterford Oaks Senior Care West located?

Waterford Oaks Senior Care West is located at 3387 Pontiac Lake Road in Waterford, Michigan.

What do families say about Waterford Oaks Senior Care West?

Waterford Oaks Senior Care West carries a 4.3 out of 5 rating from 22 Google reviews. Families describe Waterford Oaks West as a small, family-run community where staff and the owner, Trina, are praised for attentive, compassionate care during difficult times, including hospice and pandemic-era illness. Reviewers consistently mention cleanliness, good food, and being kept well informed about a loved one's condition. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Waterford Oaks Senior Care West?

Submit the Request Information form on this page, or contact Waterford Oaks Senior Care West directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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