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Waterford At St Luke

201 Holl Rd NE

4(9 ratings)· North Canton average: 4

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Waterford At St Luke are mixed: some family members describe warm, welcoming visits and residents who quickly made friends, while others report ongoing maintenance neglect and dissatisfaction with food quality and management responsiveness. The community has a 4 out of 5 Google rating from a small number of reviews.

What reviewers praise

  • Residents described as quickly making new friends
  • Visitors call the community lovely and nice
  • Family members had positive impressions after visiting

What reviewers flag

  • Multiple reports of neglected maintenance like siding and railings
  • One report of a parking lot needing repair for years
  • One report of unresolved leaking patio door for years
  • One report described meals as often inedible

AI-generated from reviews and community data.

Waterford At St Luke is a senior living community in North Canton, Ohio offering Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 9 reviews.

About Waterford At St Luke

Waterford At St Luke is an independent living community in North Canton, Ohio, serving seniors seeking an active lifestyle with community amenities and social opportunities.

Family experiences at Waterford are mixed. Some families report that their relatives have settled in well and made meaningful friendships, with visitors noting the community feels pleasant. However, several families have raised concerns about maintenance inconsistencies, including deferred upkeep on resident balconies and the parking lot, water system issues requiring shutdowns, and inadequate food quality. One family noted that changing rules made their relative uncomfortable enough to move out. These maintenance and operational challenges appear to weigh on some residents' satisfaction with daily living.

The community holds a 4 out of 5 Google rating across 9 reviews, reflecting the divided feedback. Prospective families may want to discuss specific maintenance practices and dining standards during a visit.

Types of Care at Waterford At St Luke

Independent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Outdoor Patio

Activities

  • Social Activities

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Reviews of Waterford At St Luke

4overall · 9 ratings combined

4★ on Google (9)

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philip spencer

Apr 2026

via Google ↗ · Report

Visiting our mother this weekend. I just can't believe that no one washes off the filthy siding or repaints the flaky railings on the residents' balconies! I'm sure this wouldn't occur in the more public areas! And then there's the parking lot, which has needed to be repaired and resurfaced for several years! Can't expect to attract new residents in a competitive environment when basic maintenance and upkeep issues like these are neglected. Do better, Waterford! The response I received was probably just an automated one, so I will not be calling the suggested number. In my opinion the elderly residents deserve to have their balconies power-washed once a year for the extra rent they are paying, as well as the metal railings properly primed and painted. There is also moss and mold growing on the surfaces.

Brenda Carroll

Oct 2020

via Google ↗ · Report

Moved my mother out, it was getting to her with all the new rules daily. The maintenance people don’t know much. There were many times water needed to be shut off for the day, and it was nothing to do with the city. So much of the food was going down the garbage disposal, the food was not edible. There is one gentleman that has had large bags of salt delivered, to put out on his patio, to keep the rain from coming in under his patio door, it has been leaking for years. If this was a problem with my parents apartment, no rent would be paid until it’s fixed. Drive around back by the loading doors and you will see it. Again maintenance does nothing. The manage has her hands full, and that head honcho doctor that is to be in charge, is worthless. He has these meetings with the residents, to supposedly to see what they have to say about concerns. Then nothing is done. Lately he said a resident could not leave and go to a doctor appointment. This person had been in the hospital (no nothing to do with covid) Who does he think he is.

Kimberly Miller

Nov 2018

via Google ↗ · Report

Helped my grandma move in here. This place is so cool, my grandma loves it and has already made so many new friends!

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Frequently Asked Questions

What types of care does Waterford At St Luke offer?

Waterford At St Luke offers Independent Living.

Where is Waterford At St Luke located?

Waterford At St Luke is located at 201 Holl Rd NE in North Canton, Ohio.

What do families say about Waterford At St Luke?

Waterford At St Luke carries a 4.0 out of 5 rating from 9 Google reviews. Reviews of Waterford At St Luke are mixed: some family members describe warm, welcoming visits and residents who quickly made friends, while others report ongoing maintenance neglect and dissatisfaction with food quality and management responsiveness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Waterford At St Luke?

Submit the Request Information form on this page, or contact Waterford At St Luke directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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