MyLivingChoice

Watercrest Richmond

5250 Grandin Ave.

4.5(41 ratings)

Part of Watercrest Senior Living Group · 7 communities · 4.7★ average

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Watercrest Richmond, photo 11 / 6

Quick Facts

Starting price
$6,300/mo

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Watercrest Richmond holds a strong 4.5 out of 5 rating from 40 Google reviews, though no specific comments from families are available to describe what residents and relatives value most.

What reviewers praise

  • Strong overall Google rating of 4.5 out of 5

AI-generated from reviews and community data.

Watercrest Richmond is a senior living community in Moseley, Virginia offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $6,300 per month. Families rate it 4.5 out of 5 across 41 reviews.

About Watercrest Richmond

Watercrest Richmond is an assisted living community in Moseley, Virginia. The facility offers private rooms with private bathrooms, 24-hour staff support, medication management, and an emergency call system. Amenities include a restaurant-style dining room, housekeeping and laundry services, social activities, gathering spaces, dietary accommodations, wheelchair accessibility, and cable or satellite television.

Most reviewers praised the friendly and welcoming atmosphere, noting that staff members appeared genuinely engaged and residents seemed happy. Families described feeling treated like family from the moment they arrived and appreciated the community's flexibility in accommodating special events. One reviewer noted mixed experiences with front-desk interactions and parking.

Types of Care at Watercrest Richmond

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Watercrest Richmond

4.5overall · 41 ratings combined

4.5★ on Google (41)

Kathy Mawby

May 2026

via Google ↗ · Report

I can not say enough good comments about this facility or the wonderful staff that works here. From the moment my family and I walked into WaterCrest we knew it was the best place for our mom. The staff were all friendly and helpful and genuinely seemed to enjoy working there. The other residents we met were also friendly and happy.<br>Stephanie in particular was so easy to talk to and made us feel more at ease throughout the whole process. She was open and honest in answering all our questions and concerns at that first meeting and has been indispensable in helping us to transfer mom to her beautiful new apartment.<br>We moved mom into WaterCrest today and for the first time in weeks, we felt at peace and knew we had made the right choice.<br>Thank you so very much to everyone there who helped us make this a positive experience for our mom, especially Stephanie and Patty. We appreciate all your help and support!! 💕

Belinda Adams

Mar 2026

via Google ↗ · Report

My aunt moved to Watercrest recently. She wasn’t thriving at home and we had to make a change. I am so glad we found this place. We have been treated like family from the start. Thank you Watercrest!

James Robertson

Feb 2026

via Google ↗ · Report

Watercrest Assisted Living is a wonderful facility. Stephanie is truly the best to work with—professional, responsive, and genuinely caring. She makes the entire experience smooth and reassuring. Highly recommend!

Rick P.

Feb 2026

via Google ↗ · Report

This place is amazing. My wife's grandmother turned 95 this year and we were able to secure an event room at the Watercrest to host a party for her. The Community Relations director Stephanie worked closely with us on the logistics. She was so gracious and wonderful to work with. All of the staff was very courteous and pleasant and the seniors living there were very nice to us as well. I'd say look at Watercrest for your senior living needs or if you're maybe thinking about hosting an event there in the future. Thanks again Stephanie and the Watercrest team.

Michelle McClelland Cox

Nov 2025

via Google ↗ · Report

Terrible parking situation. The little old lady that sits at the front desk (in the late afternoon) is not only rude, but outright lies to your face and creates problems that dont exist. Poor management overall

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Frequently Asked Questions

What types of care does Watercrest Richmond offer?

Watercrest Richmond offers Assisted Living, Memory Care and Respite / Short-Term Care.

How much does Watercrest Richmond cost?

Published pricing at Watercrest Richmond starts around $6,300 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Does Watercrest Richmond offer respite or short-term stays?

Yes. Watercrest Richmond lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Watercrest Richmond located?

Watercrest Richmond is located at 5250 Grandin Ave. in Moseley, Virginia.

What do families say about Watercrest Richmond?

Watercrest Richmond carries a 4.5 out of 5 rating from 41 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Watercrest Richmond?

Submit the Request Information form on this page, or contact Watercrest Richmond directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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