ElfishPresley
Jun 2026
Oustandimg care with a small town feel.
Washington Regional Home Health
2683 N Quality Lane4.6(19 ratings)· Fayetteville average: 4.3
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Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 1988
- Ownership type
- Nonprofit home health agency
- Medicare certification history
- Medicare certified since 1988
- Medicare quality rating
- 2.5 out of 5 stars from Medicare
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers consistently praise individual nurses and therapists at Washington Regional Home Health for skilled, attentive care during recovery from surgery or hospital stays, citing successful wound healing and mobility gains. However, one family reported serious scheduling unreliability that led them to decline service, and Medicare's own quality rating for the agency is below average.
What reviewers praise
- Nurses and therapists praised as knowledgeable and caring
- Helped a 96-year-old resume normal activities after hip surgery
- Wound care outcomes described as fully healed
- Nonprofit agency, Medicare certified since 1988
What reviewers flag
- Medicare's own quality rating is only 2.5 out of 5 stars
- One report of appointment times off by hours, arriving very early or very late
- One report of feeling pressured like a sales pitch rather than cared for
AI-generated from reviews and community data.
Washington Regional Home Health is a home health agency serving Fayetteville, Arkansas offering Home Health. Families rate it 4.6 out of 5 across 19 reviews.
About Washington Regional Home Health
Washington Regional Home Health is a Medicare-certified home health agency serving Fayetteville, AR and has been Medicare certified since 1988. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Washington Regional Home Health 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Washington Regional Home Health
Home Health
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Help Me ChooseReviews of Washington Regional Home Health
4.6overall · 19 ratings combined
4.6★ on Google (19)
Lunar
Jun 2026
Kind, compassionate, extraordinary care
Makenzie Collins
Apr 2025
I highly recommend Washington Regional Home Health! Hunter is a phenomenal nurse- so kind, knowledgeable, and patient with my grandmother. She looked forward to seeing him every visit and always complimented what an excellent young man he is. We were so devastated when she no longer qualified for home health and Hunter would no longer be seeing her on a weekly basis. Her wound has completely healed up and we are so happy with the outcome!
Larry Carter
Apr 2025
Washington Regional Home Health was great to work with me after my lengthy hospital stay last year. I could not have been more pleased with the quality of service that I received from my Home Health nurse, Hunter. He was such a genuinely nice and caring person. He was also very knowledgeable about my serious condition and my wound care. He went above and beyond what was expected. Would highly recommend!
Laurin Dragomire
Mar 2025
We haven’t used the service based on the appointment frustration. The first appointment he arrived 3 hours early and the second over an hour late. When my mother asked if the timing would remain that unreliable and erratic she was told she would not be able to use use their service and he abruptly left. I don’t believe as a manager myself I would allow this gentlemen Hunter to represent my services. And healthcare is much more important than the industry I work in. She felt pressured as he came off as sales not care then was treated poorly in her own home. We will have to live forward elsewhere
Medicare Quality of Care
Washington Regional Home Health is a Medicare-certified home health agency (certified since 1988). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way86%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety82%US 82%
119 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around74%US 83%
- Patients got better at getting in and out of bed80%US 83%
- Patients got better at bathing80%US 86%
- Patients' breathing improved85%US 85%
- Patients got better at taking medications correctly76%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations73%US 61%
Service area
Washington Regional Home Health reports serving 39 ZIP codes, including Fayetteville, Bella Vista, Bentonville, Rogers, Springdale, Canehill, Cave Springs, Centerton, Combs, Decatur and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047102. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Washington Regional Home Health offer?
Washington Regional Home Health offers Home Health.
Where is Washington Regional Home Health located?
Washington Regional Home Health is located at 2683 N Quality Lane in Fayetteville, Arkansas.
What do families say about Washington Regional Home Health?
Washington Regional Home Health carries a 4.6 out of 5 rating from 19 Google reviews. Reviewers consistently praise individual nurses and therapists at Washington Regional Home Health for skilled, attentive care during recovery from surgery or hospital stays, citing successful wound healing and mobility gains. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Washington Regional Home Health?
Yes. Washington Regional Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Washington Regional Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Washington Regional Home Health?
Submit the Request Information form on this page, or contact Washington Regional Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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