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Warm Springs Medical Center

5995 Spring Street

2.3(59 ratings)

Warm Springs Medical Center, photo 11 / 5

Quick Facts

Total units
79
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
79
Facility type
Includes an on-site emergency room
Rehab services
Provides on-site rehabilitation care for recovering patients

What Families Think

Warm Springs Medical Center is a skilled nursing and long-term care facility that also operates an emergency room, drawing a wide mix of reviews from rehab patients, ER visitors, and their families. Ratings are notably low overall (2.3 out of 5 from 59 Google reviews), with reviewers split between praising the kindness of individual nurses and doctors and reporting serious concerns about cleanliness, wait times, and care policies.

The Good

  • Nurses and CNAs described as kind and attentive
  • Doctors praised for compassionate, careful treatment
  • Rehab patients report excellent care despite older building
  • Uninsured ER patient received prompt, attentive treatment

The Bad

  • One report of bugs in a rehab patient's room
  • One report of a cold bathroom with no airflow
  • Rigid bathing schedule left a new rehab patient unwashed
  • Multiple reports of long ER wait times (up to 3 hours)
  • One report of a missed pediatric diagnosis in the ER

AI-generated from reviews and community data.

Warm Springs Medical Center is a senior living community in Warm Springs, Georgia offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.3 out of 5 across 59 reviews.

About Warm Springs Medical Center

Warm Springs Medical Center is a skilled nursing / long term care community in Warm Springs, Georgia. The community is licensed for up to 79 residents.

Families rate Warm Springs Medical Center 2.3 out of 5 based on 59 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Warm Springs Medical Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Warm Springs Medical Center

2.3overall · 59 ratings combined

2.3★ on Google (59)

Shanta Chaney

Mar 2026

via Google

Highly don’t recommend anybody coming here been waiting for 3 hours now go anywhere else but warm springs hospital!!!

PrettiRose

Jan 2026

via Google

The staff here at Warm Springs Medical are AWESOME!! 🤩 I went there last week with severe lacerations of the ear that required several stitches. I had no insurance and the staff here still took GREAT CARE OF ME! They did not hesitate; they took me immediately. Wait was less than 15 minutes. The nurse; he was so caring/concerned. Although, I was in so much pain his pleasant aura & aroma of cologne calmed me. The Doctor with her beautiful welcoming smile was Just Awesome!!! She took such good care of me. She stitched me up with such delicacy & care I hardly felt a thing. The Doctor & Nurse worked together to stitch my ear back together. I was in & out in less than three hours. Some people may think I’m over exaggerating but I must give stars when it’s deserved. You don’t see this often at hospitals if at all!! And… this was my first time ever.. being in the Warm Springs, GA! Warm Springs Medical I would give you 100 STARS if I could!! It’s so deserved!!🌟 💫 ⭐️ 💐 🙏🏾🙏🏻🫶🏾🫶🏻💗 Thanks sooo much for helping me!!

Melvin Robinson

Dec 2025

via Google

My Dad arrived for Rehab on Saturday afternoon, did not receive a bath. They said he was on a weekday schedule and wouldn't get a Bath until Monday so we gave him a Bath. The Bathroom is very cold with no Airflow for heat. The room in infested with bugs. The Nurse and CNA are very nice but they need to upgrade some of the policies and take care of these bugs.

Heather Heldenberg

Feb 2025

via Google

I don’t understand the negative posts. Sure, the facility is old, but the doctors and nurses are extremely kind and attentive. The saying “Do not judge a book by its cover” comes to mind. They are taking excellent care of my dad during his rehab.

Madison McPherson

Dec 2024

via Google

If I could give them less than one start I would. Never go to Warm Springs ER. Make the extra trip elsewhere! The ER doctors and nurses are a joke, and should have their certifications re evaluated. I brought my 5 year old son here because he was having a coughing fit for 2 hours straight and throwing up mucus.. once the “doctor” finally came in our room and took a look at him, he said he had a cold and bad cough. That’s what he wrote it up as and let us go with no real answer. I took him the next morning to Urgent Care in LaGrange to get a second opinion, they immediately told me my son has mycroplasma pneumonia and a left ear infection. Thankfully Urgent Care got him the proper diagnosis and treatment, no thanks to Warm Springs ER. They should really be ashamed of their staff. Will never recommend anyone here. Biggest waste of time.

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Government Inspection History

4 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 17, 2026Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 15, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2026

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2026

Mar 27, 2025Fire Safety StandardHealth ComplaintHealth Standard3 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 11, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2025

Nov 5, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

Aug 15, 2023Infection ControlNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Warm Springs Medical Center offer?

Warm Springs Medical Center offers Skilled Nursing / Long Term Care.

Where is Warm Springs Medical Center located?

Warm Springs Medical Center is located at 5995 Spring Street in Warm Springs, Georgia.

What do families say about Warm Springs Medical Center?

Warm Springs Medical Center is a skilled nursing and long-term care facility that also operates an emergency room, drawing a wide mix of reviews from rehab patients, ER visitors, and their families. Ratings are notably low overall (2.3 out of 5 from 59 Google reviews), with reviewers split between praising the kindness of individual nurses and doctors and reporting serious concerns about cleanliness, wait times, and care policies.

How did Warm Springs Medical Center do on recent health and safety inspections?

Warm Springs Medical Center had 4 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Warm Springs Medical Center?

Submit the Request Information form on this page to connect with Warm Springs Medical Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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