3.1(12 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Oak View Waverly Hall are sharply divided: some families praise attentive, caring nurses and a smooth transfer process, while others report serious concerns about unprofessional staff, poor accountability, and lack of responsiveness from leadership. With only a few reviews driving the 3.1-star rating, experiences appear to vary a great deal by shift or staff member.
AI-generated from reviews and community data.
Oak View Waverly Hall is a senior living community in Waverly Hall, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.1 out of 5 across 12 reviews.
Oak View Waverly Hall is a skilled nursing facility and long-term care community in Waverly Hall, Georgia, licensed for up to 100 residents. All beds are Medicare and Medicaid certified. The community is operated by a non-profit organization and holds a 4-star overall rating from the Centers for Medicare and Medicaid Services.
The facility provides 24-hour staffing, on-site registered nurses, medication management, an emergency call system, wheelchair accessibility, and housekeeping and laundry services. Residents have access to gathering and activity spaces.
Reviews of Oak View Waverly Hall are mixed. Some reviewers describe the nursing and administrative staff as genuinely caring, helpful, and kind, with cleanliness well maintained. Others report concerns about staff professionalism, accountability, and responsiveness to resident needs and concerns, recommending that families maintain close oversight and detailed personal records.
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Help Me Choose3.1overall · 12 ratings combined
3.1★ on Google (12)
ms badie Johnson
Jun 2025
I had the pleasure of working with the staff at Oakview when I transferred a resident to the facility. The staff was helpful and made the process smooth. The staff that I worked with were friendly and kind to me and my resident. Kristie Johnson
Cyde McQuien
May 2025
After the tragedy of my brother’s traumatic brain injury and the difficulties in finding the right place for his long term care, Oak View Waverly Hall was a godsend. From day one, it was evident the administration, nurses and staff genuinely care for the wellbeing of their residents. From tending to the constant needs to maintaining the cleanliness of the environment, the angels of Oak View rise to the challenge every day.
Mary Cranford
Aug 2023
We visit a family member at this facility over the weekend, and found it to very nice. The nurses were very helpful and friendly. I like to send a special shout to nurse Holly, she was very helpful and never hesitate to assist in any way. Thanks for all you do, I know this isn't a easy job, when you have to deal with different personalilties every day. Keep up the good work.
adorekiya!
Jun 2021
This place gets a o star rating from me. They are rude, very unprofessional, and lack empathy for anyone. My sister is here and there is never any accountability. My family and I are working very hard to have my sister moved. It is bad when you loved one constantly calls telling you they are going to be killed in a facility and the nurses don't care, but I get this call on a weekly basis and have gotten no assistance. I did however get yelled at, talked down to and, hung up on by Marion who says she is a supervisor. If this is the type of hiring this facility is doing lord help us all.
Montia Harris
Mar 2021
Please keep an eye on your loved ones if they are in this facility. I cannot stress this enough. Follow up with the unprofessional staff often. Keep your own notes/records. This facility need to be either shut down or they need to hire an entirely new staff. My own personal experiences are from 2020. Many of the staff members were unprofessional, lacked empathy and sympathy. Many of them are in the wrong profession and lacked training. You need to possess the ability to care, which cannot be trained. It comes from within. Many don’t have it. The leadership was clueless to what is taking place with the tenants in this facility. Another sign that things are broken. I could go on. People please pay attention and check on your loved ones.
3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2025
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2023
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Oak View Waverly Hall offers Skilled Nursing / Long Term Care.
Oak View Waverly Hall is located at 119 Oakview Street in Waverly Hall, Georgia.
Oak View Waverly Hall carries a 3.1 out of 5 rating from 12 Google reviews. Reviews of Oak View Waverly Hall are sharply divided: some families praise attentive, caring nurses and a smooth transfer process, while others report serious concerns about unprofessional staff, poor accountability, and lack of responsiveness from leadership. With only a few reviews driving the 3.1-star rating, experiences appear to vary a great deal by shift or staff member. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Oak View Waverly Hall had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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