Stella Pegram-McNeil
Nov 2025
Ashley, Holly, Allison, and Allison are the GREATEST CNA's. They are patient and kind. They understand our needs. They always put better face forward on the worst of days.
1 / 4Quick Facts
- Total units
- 90
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 90
- Inspections
- View history (36 citations)
- Licensed capacity
- Licensed for up to 90 residents
- Care type
- Skilled nursing and long-term care only
CMS Care Compare
What Families Think
Reviews for Walnut Cove Health And Rehabilitation are sharply mixed: some families praise specific CNAs and staff teamwork, while others describe serious lapses in basic care, hygiene, and staffing levels. With a 3.4 rating from 40 reviews, experiences appear inconsistent depending on which staff were on duty.
The Good
- Specific CNAs praised by name as patient and kind
- Staff teamwork noted during resident activities
- Doctors and nurses attentive to medical needs in one case
- Therapy services described as excellent by one reviewer
The Bad
- One report of severe neglect: dehydration, no bathing, missed feeding
- One reviewer described facility as understaffed with unattended residents
- One report of unsecured doors and no one staffing the front desk
- One report staff seemed untrained to handle Alzheimer's care needs
AI-generated from reviews and community data.
Walnut Cove Health And Rehabilitation is a senior living community in Walnut Cove, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.4 out of 5 across 40 reviews.
About Walnut Cove Health And Rehabilitation
Walnut Cove Health And Rehabilitation is a skilled nursing / long term care community in Walnut Cove, North Carolina. The community is licensed for up to 90 residents.
Families rate Walnut Cove Health And Rehabilitation 3.4 out of 5 based on 40 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Walnut Cove Health And Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Walnut Cove Health And Rehabilitation
3.4overall · 40 ratings combined
3.4★ on Google (40)
Teresa Welborn
Oct 2025
I have to brag on the care this team of staff gives to the residents. I witnessed something Ive never seen in any other facility, during a resident activities outing that truly defines teamwork and shows that the staff have passion for the care of the residents and that is what it's all about. Great staff who know how to pull together!
Zachary Thompson
Oct 2025
If I can give this place a zero I would. But had to give it a one to write a review. Moms stayed for 5 days, I went up to this place and I only seen two people on the floor and they was playing around and no residents was being attended to. All those patients there and no one need help? As I walked to mom’s room, looking in other rooms people looked dead and out of it. Place is poorly ran. The so called head nurse on duty act like she will help and make sure your loved one is taken care of, until you walk out the door, then nothing. I sent ensures for moms to drink once a day. When I went in her room, they was in her bag. I asked that head nurse why she not getting her ensures as I instructed? She grab one of the ensures and said she will write moms name on it so they would know to give it to her once a day, and she also said she will write it down in the instructions for the CNA’s. All her ensures was in her bag when she got home, second, they took her teeth out her mouth, and I had to drive up there to get them because they never came back home with moms. When I got there to pick them up, it seems like all staff was at the front desk include that head nurse talking and playing around and gave me my mothers teeth rudely. The head nurse seen me, and then turned her head.. didn’t even speak, we all know why.. smh. Never again, my mother came home in horrible shape, dehydrated, lips so dry, eyes was burning, and she stunk like crazy.. never got a bath. The smell was so bad, i immediately put her in the tub. It took me 2 days to get her back to normal.. feeding, water, vitamins, ensures and care. This place need to be shut down, this is a facility of abuse.
Sean Moore
Oct 2024
My mom wss in this a facility and i must say i am very impressed. The staff is caring and did there due diligence in taking care of my mother. The doctor and nurses looked out for her medical needs. Her dietary needs were met and the therapy that was provided was excellent. I highly reccomend walnut cove.
Paulette Rucker
Sep 2023
Please don't send your family to this facility!!! They don't have the doors locked on a regular basis and their is no one there to answer the phone. When I visited the facility it was too easy to get in and no one was at the desk to have you sign in or out. The bed was so old and it was shaking. It took the nurse several hours to come to the room once my family member was brought there so she was in a wheelchair chair way too long. They had animals there and young children just running around. A patient greeted a family member instead of the office person. They seemed to be very short staffed and the two CNA's that came did the best they could. The RN waited on the CNA's to come put my family member in the bed instead of doing it herself. The nurse didn't seem to care about patients and she was on her cell phone. The person that transported my family member had to go to the front desk and ask them to send someone to the room. It felt like the staff has not been trained to care for Alzheimer's patients. My loved one had Alzheimer's and they didn't listen to the family caregiver who explained her care plan. I called the night before to speak with the nurse and I was told that she was taking care of a patient in crisis. I asked them to have her to call me back and that never happened. The phone call was made that our loved one passed away the very next day. They never followed the contact list because they only called the first name on the list. We will never know the true time or day when our loved one actually passed away. I really suggest that you not leave your loved one at this place, but if it's the only place you can afford be sure to have someone check on the every day. Ask questions and make sure your loved one is given the best care.
Government Inspection History
6 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 21, 2025Health ComplaintHealth Standard4 citations
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Sep 18, 2025
Dec 18, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 29, 2024
Jul 15, 2024Fire Safety StandardHealth ComplaintHealth Standard23 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 29, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 29, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Dec 14, 2023Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 7, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Mar 30, 2023Fire Safety StandardHealth Standard6 citations
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2023
Dec 2, 2021Fire Safety StandardNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Walnut Cove Health And Rehabilitation offer?
Walnut Cove Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Walnut Cove Health And Rehabilitation located?
Walnut Cove Health And Rehabilitation is located at 511 Windmill Street in Walnut Cove, North Carolina.
What do families say about Walnut Cove Health And Rehabilitation?
Reviews for Walnut Cove Health And Rehabilitation are sharply mixed: some families praise specific CNAs and staff teamwork, while others describe serious lapses in basic care, hygiene, and staffing levels. With a 3.4 rating from 40 reviews, experiences appear inconsistent depending on which staff were on duty.
How did Walnut Cove Health And Rehabilitation do on recent health and safety inspections?
Walnut Cove Health And Rehabilitation had 6 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Walnut Cove Health And Rehabilitation?
Submit the Request Information form on this page to connect with Walnut Cove Health And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Walnut Cove Health And Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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