MyLivingChoice

VNA of Maryland

29516 Canvasback Dr First Floor

4.3(6 ratings)· Easton average: 4.3

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Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1996
Care team makeup
Nursing, occupational, and physical therapy provided at home

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe a wide range of experiences with VNA of Maryland's home health and hospice services. Several reviewers praise the nurses, occupational therapists, and physical therapists for compassionate, well-coordinated care, especially when communicating with family members living out of state. However, one reviewer reported a serious breakdown in follow-up care and communication after an initial visit.

What reviewers praise

  • Nurses and PTs/OTs praised as caring and skilled
  • Strong communication with out-of-state family members
  • Nurses helped solve complex care issues
  • Compassionate hospice support during end-of-life care

What reviewers flag

  • One report of visits stopping with no follow-up after intake
  • One account of unanswered calls and unresponsive management

AI-generated from reviews and community data.

VNA of Maryland is a home health agency serving Easton, Maryland offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.3 out of 5 across 6 reviews.

About VNA of Maryland

VNA of Maryland is a Medicare-certified home health agency serving clients in Easton. Since 1996, the agency has provided skilled nursing, physical therapy, occupational therapy, and home health aide visits in clients' homes.

The agency holds a CMS quality star rating of 4.0 of 5 stars. Reviews are mixed regarding service reliability and communication. Several reviewers praised the clinical staff, noting strong communication with family members living out of state and thoughtful problem-solving around patient care. Others reported significant gaps in service delivery and unresponsiveness to phone calls.

Types of Care at VNA of Maryland

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of VNA of Maryland

4.3overall · 6 ratings combined

4.3★ on Google (6)

Write a review

Deirdre McIntyre

Nov 2025

via Google ↗ · Report

Our family has had a very, very positive experience with the nurses and OTs, and Physical Therapists of VNA, Maryland. The communication to me, especially with me living out of state, and with the primary care provider have been beyond expectations. One of the nurses in particular really did some serious thinking about some of my mother's issues and solved a big one. She answered my off-the-wall and out of hours questions, did great and sensitive education on managing an illness, and made a huge difference in how I advocated for my mother. I really don't think she would have had the good outcome she did without VNA and these great nurses.

William Jones

Oct 2024

via Google ↗ · Report

The team is amazing. Wonderful communication and outstanding care!

Lisa Mays

Oct 2023

via Google ↗ · Report

We had a good experience here in our brief use of their services. The nurse in charge of my moms care Brooke was so caring and kind, and the OT and PT therapists were gentle and amazing. Thank you for taking such good care of my Mom before she passed.

Kathy Jones

Aug 2023

via Google ↗ · Report

Absolutely the worst service. They simply stopped coming after the intake visit and one visit where I called for assistance. In that case no one would answer the phone and I had to track down the nurse myself. There were two calls to my husband's phone (he had a trach and could not talk - they were repeatedly told to call my phone) and no follow up. They were contacted twice by the insurance company and promised to call me. They did not. I called and spoke to a manager who promised to "investigate" and get back to me. That was several weeks ago. Thankfully my husband has fully recovered under my care. Do not use this company under any circumstances. They do not care about patients but I am sure collected payment from the insurance company.

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By submitting, you're okay with us and VNA of Maryland reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

VNA of Maryland is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency65%US 79%
  • Rated their overall care 9 or 10 out of 1081%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety71%US 82%

73 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral87%US 94%
  • Patients got better at walking or moving around95%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved99%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

VNA of Maryland reports serving 30 ZIP codes, including Bozman, Cambridge, Church Hill, Cordova, Denton, East New Market, Easton, Federalsburg, Goldsboro, Greensboro and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 217139. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does VNA of Maryland offer?

VNA of Maryland offers Home Health.

Where is VNA of Maryland located?

VNA of Maryland is located at 29516 Canvasback Dr First Floor in Easton, Maryland.

What do families say about VNA of Maryland?

VNA of Maryland carries a 4.3 out of 5 rating from 6 Google reviews. Families describe a wide range of experiences with VNA of Maryland's home health and hospice services. Several reviewers praise the nurses, occupational therapists, and physical therapists for compassionate, well-coordinated care, especially when communicating with family members living out of state. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from VNA of Maryland?

Yes. VNA of Maryland is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use VNA of Maryland?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit VNA of Maryland?

Submit the Request Information form on this page, or contact VNA of Maryland directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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