1.9(9 ratings)· Gulfport average: 4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for VitalCaring Home Health in Gulfport are largely negative, with a 1.9 out of 5 rating based on nine Google reviews. While one reviewer praised a specific physical therapist's skill with an elderly client, multiple others described rushed or indifferent visits, unprofessional staff behavior, and unresolved billing issues with insurance.
AI-generated from reviews and community data.
VitalCaring Home Health is a home health agency serving Gulfport, Mississippi offering Home Health. Families rate it 1.9 out of 5 across 9 reviews.
VitalCaring Home Health is a Medicare-certified home health agency serving Gulfport, Mississippi since 1975. The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a 3.5-star quality rating from CMS. Reviews are mixed regarding client experiences. Families report concerns about visit length, office communication with insurance companies, and staff professionalism, though one reviewer praised a therapist's skill with older patients, noting "excellent" work encouraging exercise compliance.
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Help Me Choose1.9overall · 9 ratings combined
1.9★ on Google (9)
JoAn Niceley
May 2026
I just spent five months working with this company to send information to the insurance company and they have yet to do so. All I get is the run-around. No wonder this company has a low rating. The therapist have beed great, just not the office cooperation.
S R A
Mar 2026
I have never used this company but I would not want to when their drivers turn unsafely on red (left not right) and dangerously maneuver through traffic at high speeds.
Kathlene Costello
Dec 2025
Sierra is the best PT for my patient. My client is very stubborn but Sierra has the touch to make her want to do the exercises. She is excellent with older clientele!
Jennifer Bohanon
Oct 2025
Nurse pulls up and sits in my yard for at least 20-30 minutes before coming to the door. Nurse is very rude to everyone in the house. Very unprofessional in her attitude and the way she talks down to the caregiver of the patient. The caregiver has Firefighter and Medical training. This happens every time she comes. Also today as soon as she came in the first thing out her mouth was she need the restroom. Wow
Kim G
Sep 2025
This service seems useless. They show up, sit in the car for about 10-15 minutes, come in for MAYBE 10 minutes, take BP and temp, ask if there have been any changes in your health or prescriptions. Then they say good to see you and leave. Very cold and indifferent, seems mad at the world, obviously hates her job as an LPN, said her boss an RN would be coming next time and on that visit noone showed up or called to reschedule. They sure are billing the insurance company though. Would not recommend.
VitalCaring Home Health is a Medicare-certified home health agency (certified since 1975). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
280 completed patient surveys, 23% response rate.
Hospital outcomes
How patients did
Service area
VitalCaring Home Health reports serving 48 ZIP codes, including Gulfport, Pascagoula, Biloxi, Hattiesburg, Moss Point, Bay Saint Louis, Beaumont, Brooklyn, Carriere, Diamondhead and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 257090. National figures are the average across all certified agencies.
VitalCaring Home Health offers Home Health.
VitalCaring Home Health is located at 14231 Seaway Rd Ste 1001",Suite 1001 Suite 1001 in Gulfport, Mississippi.
VitalCaring Home Health carries a 1.9 out of 5 rating from 9 Google reviews. While one reviewer praised a specific physical therapist's skill with an elderly client, multiple others described rushed or indifferent visits, unprofessional staff behavior, and unresolved billing issues with insurance. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. VitalCaring Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact VitalCaring Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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