Sara Timm
May 2026
I sent an inquiry through the form on their website, and evidently I wasn't worthy of a reply.
4.1(122 ratings)· Lewisville average: 4.6
1 / 5CMS Care Compare
Families and residents at Vista Ridge Nursing and Rehabilitation Center consistently praise the cleanliness of the facility, the quality of meals, and the compassion shown by nursing and activities staff. Reviewers specifically call out staff members by name, describing attentive, above-and-beyond care during rehabilitation stays.
AI-generated from reviews and community data.
Vista Ridge Nursing and Rehabilitation Center is a senior living community in Lewisville, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 122 reviews.
Vista Ridge Nursing and Rehabilitation Center is a skilled nursing facility in Lewisville, Texas, offering short-term rehabilitation, long-term care, and skilled nursing services. The center provides 24-hour personalized care focused on recovery and comfort for adults recovering from serious illness, those requiring rehabilitation after injury or illness, and those needing ongoing medical support and assistance with daily living.
The center creates customized health care plans to support rapid recovery and help residents regain independence after surgery, illness, or injury. Physical, occupational, and speech therapy services are available in a clinical setting for patients who live independently but need ongoing therapy support. The facility also maintains the highest standards in clinical excellence while providing compassionate, personalized care for patients with complex health needs.
Vista Ridge serves residents experiencing memory loss or cognitive changes through a secure, structured environment with activities tailored to each person's abilities, helping maintain dignity and quality of life. Respite care is available for caregivers needing a break, offering the same comfortable accommodations as regular residents. Additionally, the center provides comfort and palliative care for patients facing serious or terminal illness, addressing physical, emotional, and spiritual needs.
The community demonstrates its commitment to resident care by providing for the emotional, social, and cultural needs of residents and their families. Staff are trained to deliver expert medical care and round-the-clock support while maintaining a focus on resident dignity and quality of life.
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Help Me Choose4.1overall · 122 ratings combined
4.1★ on Google (122)
Sara Timm
May 2026
I sent an inquiry through the form on their website, and evidently I wasn't worthy of a reply.
Phyllis Hershberger
Apr 2026
Second day. Meds not checked properly and forgot to bring dinner. Sent family to bring something
susan ray
Mar 2026
over all my experience here has not been the best, I have not enjoyed the food and some of the people's bed side manner needs a lot of work. However, there are some shining stars that work there they are Linda, Victor, Toliver among a few others that I didn't catch their names. This group has made it more worthwhile to be here, always going above and beyond.
Nick Thompson
Mar 2026
Excellent staff!!! Especially the activities director... she was great!!! All the clients were having a great time...
Lori Mox
Mar 2026
If I could rate them zero stars, I would. There are about two people in the facility that truly give a damn about the residents. They didn't feed my mother and lied about it. This place should be shut down. They publish a meal menu but never serve what's on the menu. They're always "out" of items on the menu. I would advise you to find any other place besides this one.
9 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 27, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 3, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 30, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 6, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Vista Ridge Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Vista Ridge Nursing and Rehabilitation Center is located at 700 E Vista Ridge Mall Dr in Lewisville, Texas.
Families and residents at Vista Ridge Nursing and Rehabilitation Center consistently praise the cleanliness of the facility, the quality of meals, and the compassion shown by nursing and activities staff. Reviewers specifically call out staff members by name, describing attentive, above-and-beyond care during rehabilitation stays.
Vista Ridge Nursing and Rehabilitation Center had 9 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Vista Ridge Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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