Visiting Angels Wilmington is a locally owned and operated home care agency providing compassionate, personalized care that allows aging adults to remain in their homes. The agency serves Wilmington, Jacksonville, Piney Green, Lumberton, Havelock, New Bern, Fayetteville, Hope Mills and surrounding areas in North Carolina.
The agency offers a range of in-home care services tailored to individual health and wellness needs. Services include cognitive engagement through board games and hobbies, light housekeeping such as washing dishes and folding laundry, and transportation to medical appointments, pharmacies, and social outings. Care plans are customized to address each client's needs, daily habits and living conditions, and can be modified as circumstances change.
Visiting Angels Wilmington emphasizes personalized matching between caregivers and clients to ensure comfort and confidence in care. The team receives comprehensive training to work with different personalities, schedules, care needs and challenges that may arise with aging. Each caregiver is thoroughly vetted for experience and receives a comprehensive background check. The agency is licensed, insured and bonded, and maintains 24-hour availability by phone to address emergent needs or concerns.
Care coordinators continue to contact clients through phone calls or home visits to ensure satisfaction and discuss how to best support them in thriving at home. The agency notes that VA benefits may cover some expenses associated with their services, and offers free in-home consultations to discuss personalized care planning.