Cypress Pointe Rehabilitation Center

Marian Saffo

Jun 2026

via Google ↗

Absolutely wonderful!! Had it not been for Cypress Pointe Rehab, my mother would not be walking!!! Thank you Cypress Pointe Rehab!!!. Personnel are not only patient and understanding, they are professionals. Again, thank you for getting my mother to walk, while the other Rehab gave up on my mom. MIRACLE WORKERS YOU ARE!!!

James Clark

Feb 2026

via Google ↗

Truly sad when someone forgets to hang up in a leadership position and begins losing their mind cussing. All because you ask for information as a caregiver to take care of someone? My dad felt like a prisoner at the facility and I see why now.

janet chetti

Dec 2025

via Google ↗

Do not send your loved ones here. This is by no means a 5 star rehab facility. My 92 year old mother went to Cypress Pointe in October 2024 for rehab after a 2 week stay in the hospital. She entered with a small bed sore. She passed away December 20, 2024. The cause of death was the bed sore which had worked its way to the down to the bone. The P.T./OT staff were very good. Administration and the medical staff left a lot to be desired. There were 1 or 2 good nurses. Some of the CNAs should look for a new job. We witnessed them being nasty to patients and mom said some were very rough. We requested a family meeting as we weren’t getting any feedback about my mother’s progress. Phone calls and emails were never returned, even after promises of weekly updates were made. We had to track people down in the hallway to get any answers. My mom was seeing the wound care Dr weekly for her bed sore and her orders of rotating my mom’s position were not carried out. We supplied wedges from home as they didn’t have them at the facility. An aide lied and said that P.T. said she had to stay in bad all day - and even then she wasn’t rolled to change her position. She developed a UTI and was on antibiotics for over a week. On Dec. 17 I walked into her room and the smell almost knocked me over. I could tell just by looking at her she was very sick. The aide said they gave her Tylenol 2 hours prior and her temperature was still over 102. I told her to call for an ambulance. The fever was from the infection of her bed sore which required surgery. The post surgery call recommendation was to bring in hospice - she didn’t survive the night. We were there everyday to advocate for mom, but we trusted the staff’s medical expertise. That was our mistake.

grchez50512

Nov 2025

via Google ↗

If you have to be in a rehabilitation facility center you would be hard pressed to do better than Cypress Pointe . They are very professional and take the time to make you and your stay personal and caring. One of the most “ unusual experiences at this facility is that they allow you to bring you pet dog or cat for visits. It is the next best thing to sharing their love at home. I can’t say enough about the skill and quality of professionalism that Cypress Pointe extrudes.

Danielle Strauch

Nov 2025

via Google ↗

My husband became disabled at a young age. In that time he has had many critical medical conditions where I have had to be a care taker. . While my husband was at this facility I let a few instances slide as they were not life threatening. The final instance was life threatening. I had to be the one to make them call an ambulance. The medical staff lacks the knowledge and the aids leave less than to be desired. There is no way that this facility is 5 stars. I beg all of you never to have your loved ones admitted to this facility. if I had the ability to leave a negative star I would have. Please do not believe any of the stars if they are above a 1