4.3(45 ratings)· Wilmington average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Visiting Angels Wilmington as a caring, well-organized in-home care agency, praising individual care managers by name for communication and reliability. One reviewer had a negative experience contacting the office about services, describing poor customer service from the sales director.
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Visiting Angels Wilmington is a home care agency serving Wilmington, Delaware offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and Wheelchair Accessible. Families rate it 4.3 out of 5 across 45 reviews.
Visiting Angels in Wilmington, Delaware provides in-home care services to elderly and disabled persons throughout Newcastle County, including areas such as Brandywine Hundred, Newark, Pike Creek, and Hockessin. The agency specializes in delivering personalized care that allows aging adults to remain in the comfort of their own homes.
Services offered include respite care, Alzheimer's care, dementia care, companion care, and senior personal care. The agency's in-home care approach is customized to suit each client's unique needs, with caregivers providing one-on-one attention and support tailored to individual requirements.
Visiting Angels Wilmington distinguishes itself through its Select Your Caregiver program, which allows clients to choose their elderly care professional. Clients also maintain control over their own schedule, including meal times and bedtime, preserving their independence and autonomy while receiving necessary support.
As a locally owned and operated agency, Visiting Angels Wilmington positions itself as a trusted choice in the community. The agency offers free in-home consultations where staff discuss non-medical care needs directly in the client's home and can conduct safety assessments with recommendations for support.
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Help Me Choose4.3overall · 45 ratings combined
4.3★ on Google (45)
Noreen Kern
May 2026
I placed a telephone call inquiring about companion help and was very disappointed with the response from the Wilmington DE office. I was hoping to use the agency as I had several years ago but the Director of Sales was extremely rude. Very poor impression of the agency. I will seek service elsewhere based on the very poor quality of the customer service I experienced with the Director of Sales.
PatienceBeauty
May 2025
I would like to commend my care manger miss Diana burgos for professionalism, and support. She maintain clear communication, set realistic expectations, and she always makes herself available for guidance. What I appreciate most about is she listen actively, provide constructive. Working under her as my care manager have been really great and amazing. am so grateful to have such a kind, compassionate, and attentive care manager. Thank you for being not just a care manager , but a genuinely wonderful person. .
Angela Ortiz
Sep 2024
Visiting Angels is a great company to be associated with. The case manager Amanda Ortiz is a very nice representative. She goes out her way to help clients in need of food with taken time from her office and bringing supplies to families in need.
Malik Shakur
Sep 2024
Visiting angels is amazing. This agency actually cares! It’s a breath of fresh air knowing that there are people who do this job without cutting corners and take pride in assisting clients! All of the employees are knowledgeable, kind, excellent at communicating, and on the same page! I could call Amanda, Sophia, Diana or anyone else and receive the same excelllence. No complaints at all. Thank you!
MaryBeth Snowberger
Jan 2024
When I needed help looking after my husband while I took an eight day trip, our case manager suggested Visiting Angels. After meeting with the sales director and talking with the Visiting Angels care manager, I felt comfortable leaving for my trip and confident that my husband would be well taken care of. The suggestions and guidlines I received were immensely useful in helping me prepare my home for the time that I planned to be away. As it turned out, all went smoothly, and my husband was pleased with the services and care he received. I highly recommend Visiting Angels for any type of home care!
Visiting Angels Wilmington offers At-Home Care.
Visiting Angels Wilmington has not published its pricing. For context, communities in Wilmington that publish rates start around $5,163 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Visiting Angels Wilmington is located at 1601 Concord Pike #45 Independence Mall in Wilmington, Delaware.
Visiting Angels Wilmington carries a 4.3 out of 5 rating from 45 Google reviews. Families describe Visiting Angels Wilmington as a caring, well-organized in-home care agency, praising individual care managers by name for communication and reliability. One reviewer had a negative experience contacting the office about services, describing poor customer service from the sales director. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Visiting Angels Wilmington directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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