Jim
Jul 2026
My caregiver does an amazing job . Punctual . Courteous..."hats off" to Devin .. FIVE STARS...most friendly office staff also!!! THANK YOU Visiting Angels!!
1 / 6Quick Facts
- Service model
- In-home caregiving service, not a residential facility
- Coverage availability
- 24/7 caregiver coverage available for continuous care
- Payment terms
- Payment due upfront, not after insurance reimbursement
- Settings served
- Also supports clients living in assisted living or skilled nursing
What Families Think
Families overwhelmingly describe Visiting Angels Charleston as warm, dependable, and quick to arrange in-home care, with many singling out specific caregivers by name for their compassion during difficult times such as dementia, hospice, or post-surgery recovery. A smaller number of reviewers describe serious problems with staffing consistency, billing practices, and communication from the office, including one account of care being abruptly discontinued.
The Good
- Caregivers described as compassionate, reliable, and attentive
- Care often arranged within 24-48 hours of first contact
- Careful matching of caregiver personality to client needs
- Experience supporting dementia and Alzheimer's patients
- Responsive office staff who answer calls promptly
- Veteran caregivers sometimes paired with veteran clients
The Bad
- Several reports of inconsistent caregiver scheduling or no-shows
- One detailed report of abrupt termination of care without notice
- One report of unreturned calls and last-minute schedule changes
- One report that fees must be paid upfront, not after insurance reimbursement
AI-generated from reviews and community data.
About Visiting Angels Senior Home Care Charleston
Visiting Angels Senior Home Care Charleston is a assisted living and independent living community in Charleston, West Virginia.
Families rate Visiting Angels Senior Home Care Charleston 4.9 out of 5 based on 405 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Assisted LivingIndependent Living
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Help Me ChooseReviews
4.9overall · 405 ratings combined
4.9★ on Google (405)
Wayne Swisher
Jul 2026
Patrick provided excellent care to my Father before he died in January. He listened to him and engaged him in conversation. He provided hygiene care for my Dad that was very appreciated by my Dad. Thanks to Patrick.
mike schnell
Jun 2026
The visiting angles who worked with my father in law were great. They bathed him. Joked with him. Listened to his war stories very attentively and made him feel valued. He looked forward to their visits twice a week. They attended any need he had. Could not have done it without these two gentlemen. They were knowledgeable and I knew he was in good hands.
Virginia Maynard
Jun 2026
I have had a great experience with Visiting Angeles and their staff the girls in the office has always been very helpful and always take the time and answer any questions and they have compaction and care for their clients.
Eugene Warner
Jun 2026
Services were set up so quickly and the caregivers were excellent. Christina helped meet the need for help with concern and professionalism.
Frequently Asked Questions
What types of care does Visiting Angels Senior Home Care Charleston offer?
Visiting Angels Senior Home Care Charleston offers Assisted Living and Independent Living.
Where is Visiting Angels Senior Home Care Charleston located?
Visiting Angels Senior Home Care Charleston is located at 507 1st Ave in Charleston, West Virginia.
What do families say about Visiting Angels Senior Home Care Charleston?
Families overwhelmingly describe Visiting Angels Charleston as warm, dependable, and quick to arrange in-home care, with many singling out specific caregivers by name for their compassion during difficult times such as dementia, hospice, or post-surgery recovery. A smaller number of reviewers describe serious problems with staffing consistency, billing practices, and communication from the office, including one account of care being abruptly discontinued.
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