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Visiting Angels Portage

240 W Riddle Ave

4.8(17 ratings)· Ravenna average: 3.9

Part of Visiting Angels · 604 communities · 4.8★ average

Visiting Angels Portage, photo 11 / 5

Quick Facts

Service area
Covers Portage, Geauga, and Cuyahoga counties
Ownership
Locally owned and operated home care agency
Care setting
In-home caregivers support clients in memory care

What Families Think

Visiting Angels of Portage County is a locally owned home care agency serving seniors in Ravenna and surrounding counties. Most reviewers praise responsive communication and compassionate caregivers, though one detailed review describes serious problems with staff reliability and training.

The Good

  • Caregivers described as kind and compassionate
  • Quick response when families call for help
  • Personalized caregiver matching process praised
  • Caregivers handle memory care needs well

The Bad

  • One detailed report of late, unreliable, and undertrained caregivers
  • One report described poor initial care assessment and staff call-offs

AI-generated from reviews and community data.

Visiting Angels Portage is a senior care provider serving Ravenna, Ohio offering At-Home Care. Families rate it 4.8 out of 5 across 17 reviews.

About Visiting Angels Portage

Visiting Angels of Portage County provides in-home care services to seniors in Ravenna, Ohio and throughout Portage County, Southern Geauga, and Cuyahoga counties. The agency specializes in delivering personalized care that enables aging adults to remain in their own homes while receiving professional support.

Services are customized to meet individual client needs and address physical, spiritual, emotional, and social needs. Caregivers assist with household tasks and daily responsibilities, helping seniors maintain independence and quality of life in familiar surroundings. The agency emphasizes that many of its caregivers have personal experience caring for aging loved ones, bringing perspective to their work with seniors.

All in-home care professionals undergo thorough screening for background clearance, prior knowledge, and expertise in senior care. Those who join the team as "Angel companions" are committed to providing care that radiates dignity and respect. The agency serves clients in Ravenna, Chagrin Falls, Solon, and nearby cities throughout the region.

Types of Care at Visiting Angels Portage

At-Home Care

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Reviews of Visiting Angels Portage

4.8overall · 17 ratings combined

4.8★ on Google (17)

Audra Geving

Oct 2025

via Google

We have loved our experience with Visiting Angels. Anytime of day I call they answer and get my dad help quickly and smoothly. Communication has been exceptional! We have had several different caregivers and each one comes in prepared and handle my dad with great attention, respect and care.

Carol Howald

Jan 2025

via Google

Love Doris! She blended into our family. It shows that she cares. And Genele went above and beyond during our interview. Im grateful to the whole organization.

debdcall

Apr 2024

via Google

All of the aides that have been sent to help my father in his memory care unit, have been exceptional. Kind, caring, compassionate, and they go the extra mile to make sure my dad is comfortable and content. I can finally breathe a sigh of relief because I know they are there when I can't be. And Crystal has just done a tremendous job finding the right match!

Cristy Zdenek

Mar 2024

via Google

Our initial meeting with Genel was so seamless and not stressful for my 96 year old aunt. We feel comfortable moving forward with this endeavor and we’re looking forward to meeting our Visiting Angel this weekend.

Maureen Klinc

Feb 2019

via Google

We were extremely disappointed in the services of the Visiting Angels Ravenna office. The original assessment was poor, placing us with someone who was not properly trained for the care needed. She was late 5 of 6 days. The second caretaker we were assigned was physically unable to provide the care needed due to her own health issues. In a span of the next 6 visits caretakers called off sick 3 times. Overall the service was very unreliable. More importantly, no one seemed to care. I would NOT recommend this Visiting Angel office!

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Frequently Asked Questions

What types of care does Visiting Angels Portage offer?

Visiting Angels Portage offers At-Home Care.

Where is Visiting Angels Portage located?

Visiting Angels Portage is located at 240 W Riddle Ave in Ravenna, Ohio.

What do families say about Visiting Angels Portage?

Visiting Angels of Portage County is a locally owned home care agency serving seniors in Ravenna and surrounding counties. Most reviewers praise responsive communication and compassionate caregivers, though one detailed review describes serious problems with staff reliability and training.

How can families visit Visiting Angels Portage?

Submit the Request Information form on this page to connect with Visiting Angels Portage and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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