Fanery Mendoza
Feb 2026
Don’t recommend lack of care for the residence and staff….
Vintage on the Ponds
N4901 Dam Road2.7(10 ratings)· Delavan average: 3.3
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1 / 4Quick Facts
- Total units
- 70
- Licensed capacity
- 70 residents
- Licensed operator
- Vintage Family Investments I LLC
- Ownership
- Family-owned and operated for three generations
- Stay options
- Respite care available for short-term stays
Wisconsin DHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Vintage on the Ponds are mixed, with a long-term resident's family praising a decade of attentive care while other reviewers report unprofessional office staff and concerns about disrespectful treatment of residents.
What reviewers praise
- One family reported a decade of excellent, attentive care
- Resident enjoyed food, activities, and library games
- Staff praised for care and attention by longtime family
- Locally owned and operated for three generations
What reviewers flag
- Multiple reports of rude or unprofessional office staff
- One report of disrespectful treatment of residents by staff
- One reviewer described a lack of care for residents
- One reviewer alleged issues were being covered up
AI-generated from reviews and community data.
Vintage on the Ponds is a senior living community in Delavan, Wisconsin offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 10 reviews.
About Vintage on the Ponds
Vintage on the Ponds is an assisted living community in Delavan, Wisconsin, licensed for up to 70 residents. The community offers 24-hour staff support, private rooms with private bathrooms, housekeeping and laundry services, medication management, and an emergency call system.
Amenities include a restaurant-style dining room, salon and barber services, gathering and activity spaces, cable or satellite TV, and wheelchair accessibility. The community provides dietary accommodations, games, social activities, and maintains a library with large print books.
Reviews of Vintage on the Ponds are mixed. One reviewer described a family member's decade-long stay as providing excellent care, with the resident enjoying meals, activities, and social opportunities. Other reviewers raised concerns about professionalism in communication, staff treatment of residents, and overall care quality, though these accounts varied in specificity.
Types of Care at Vintage on the Ponds
Assisted Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- Salon / Barber
Activities
- Games
- Social Activities
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Help Me ChooseReviews of Vintage on the Ponds
2.7overall · 10 ratings combined
2.7★ on Google (10)
Lisa Robinson
Sep 2024
My mom lived here for at least 10 years and received excellent care, even through the pandemic. She enjoyed the food, the activities, large print books in the library, Scrabble games and watching the finches in the lobbby. This is an old-fashioned place that, while a little musty, for her felt like home. Thank you to the staff for your care and attention.
Y Verneé
Oct 2023
The people that answer the phone and work in the business office have no type of professionalism. I called twice and was hung up on mid sentence. Considering the type of community this is, I sure do hope the other staff aren’t as rude and unprofessional.
Angela Krambeer
Dec 2019
cover up a lot of things..im disappointed at the supervisors and the owner.some staff treat residents disrespectful.
Frequently Asked Questions
What types of care does Vintage on the Ponds offer?
Vintage on the Ponds offers Assisted Living.
Where is Vintage on the Ponds located?
Vintage on the Ponds is located at N4901 Dam Road in Delavan, Wisconsin.
What do families say about Vintage on the Ponds?
Vintage on the Ponds carries a 2.7 out of 5 rating from 10 Google reviews. Reviews of Vintage on the Ponds are mixed, with a long-term resident's family praising a decade of attentive care while other reviewers report unprofessional office staff and concerns about disrespectful treatment of residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Vintage on the Ponds?
Submit the Request Information form on this page, or contact Vintage on the Ponds directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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