Lafrante Taylor
May 2026
Very negligent staff, too many excuses not enough solutions!
1 / 10CMS Care Compare
Reviews for Villages of Jackson Creek are sharply split: many families praise the nursing leadership, attentive staff, and clean campus, while a substantial number of others describe serious lapses in basic care such as delayed pain medication, unanswered call lights, and falls. The facility houses assisted living, memory care, and skilled nursing/rehab on one campus, and outcomes seem to vary a lot depending on unit and shift.
AI-generated from reviews and community data.
Villages of Jackson Creek is a senior living community in Independence, Missouri offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Fitness Center and Gathering / Activity Spaces. Families rate it 3.5 out of 5 across 91 reviews.
We strive to make every moment count for our residents and patients at Villages of Jackson Creek because we believe in celebrating life at all stages.
Short Term or Home. Our residents and patients come to us for a variety of reasons. Many are short-term, having left a hospital needing skilled nursing and/or rehabilitative care to get them back home. Other residents have chosen us as their home for assisted living care or long term nursing care.
The Villages of Jackson Creek’s private and spacious campus is home to a 120-bed Health Care Center and a 52-apartment Assisted Living Center. Our campus has a restaurant-style dining room as well as recreational amenities like a theater, ice cream parlor and a salon.
Our Promise. We are dedicated to offering our residents and patients the independence they want with the support they need. In fact, all Villages of Jackson Creek partners prepare for their workday by reciting one of our 20 promises each morning. We want to provide the best rehabilitative and clinical services based on the activity and care needs of each of our residents and patients.
Assisted Living at the Villages of Jackson Creek is about finding a comfortable level of care to help residents feel at home. Working with you, your family and your physician, we’ll create a personalized plan to serve, and evolve with, individual health needs and preferences.
Thoughtfully designed private living spaces, inviting community areas and daily activity schedules contribute to the feeling of home by providing a positive structure for life here. Visit with friends, enjoy a coffee break, take a walk through the community – today is a beautiful day!
At the Villages of Jackson Creek, you will have a unique experience, an extended family of staff that do not just take care of you but a staff that truly cares about you. Family is who we all become.
The Villages of Jackson Creek’s private and spacious campus is home to a 120-bed post-acute 24-hour skilled nursing Health Care Center. We see many individuals who need skilled nursing care after a stroke, joint replacement surgery, a cardiac procedure or a serious illness.
• Team of specialized physicians, nurse practitioners, nurses, and therapists
• 24-hour nursing care provided by licensed nursing teams
• Different levels of care depending on your need
• Clinical social worker
• Dietician and chef approved meals
• Daily assistance with personal living activities
• Onsite Rehabilitation facility with comprehensive therapy services
• Activities and entertainment scheduled daily
• Beauty/Barber Shop
• Gardening area
• Dining room
• Private event room
• Regular social events
• Religious services
• Housekeeping and Laundry Services
• High-speed wireless internet service
• Cable TV in each room
The Villages of Jackson Creek Memory Care is an extraordinary place where compassionate, caring and well trained professionals provide a variety of care to our residents living with various forms of dementia and Alzheimer’s.
Stop in for a tour today – we are accepting new residents!
The Memory Care Program at the Villages of Jackson Creek is designed to enhance the quality of life and personal dignity of residents living with Alzheimer’s and other types of dementia. Our accommodations are secure, beautiful and specifically designed to ensure our residents are comfortable and able to enjoy life. Since the Villages of Jackson Creek Memory Care is part of a health care community which includes an Assisted Living center with skilled nursing services, our residents receive 24-hour nursing care from our licensed nursing staff.
The Memory Care Village consists of 70 spacious apartments where we provide the secure, safe environment that ensures for each resident, optimal health, emotional and spiritual well-being and provides true peace of mind to family members.
Our secure memory care center is supervised 24 hours a day, seven days a week, with skilled care professionals monitoring our residents and giving their family members peace of mind. Our team members promote an active and high quality of life for our residents, using the most successful activities and therapies to improve each resident’s daily quality of life.
Through the Village’s innovative “Memory Lane” corporate branded social model, we offer person-centered dementia care.
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Help Me Choose3.5overall · 101 ratings combined
3.5★ on Google (91) · 3.1★ on Yelp (10) · Yelp page ↗
Lafrante Taylor
May 2026
Very negligent staff, too many excuses not enough solutions!
Tanya Taylor
May 2026
My 84 yr Mom was a patient for about 48 hrs before she had a slip and fall fracturing 6 bones in her back.
Markeith Taylor
May 2026
My 84mother fell and damaged her spine. If you care about your loved one I'd definitely choose elsewhere
avery frevert
Apr 2026
Wish I could rate 0 stars. My grandpa was in there a few days ago for literally 5 hours and received awful care. Wasn’t given his pain meds on time, pressed the call button a million times and no one ever came, as well as them not even coming in when my grandpa had passed. They pretty much treated him as nothing because “hospice” should’ve done it. Very disappointed in this place and people here. Sad people’s lives end here with such mean and unkind care. Do better.
Danielle Banda TV
Mar 2026
As someone who works in media and spends a lot of time observing how organizations communicate, operate, and care for the people they serve, I was genuinely impressed with Jackson Creek Post Acute in Missouri. From my experience, the administration stands out for being organized, responsive, and truly engaged in the well-being of their residents and staff. You can tell there is strong leadership behind the scenes creating a supportive and compassionate environment. The team reflects that leadership through their professionalism, kindness, and attention to detail. It’s clear that the culture here prioritizes dignity, respect, and quality care. I’m grateful to have seen the dedication of this staff and administration firsthand.
6 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Meet requirements for the use of electrical equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 3, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
Create arrangements with other facilities to receive patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
Establish policies and procedures including evacuation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2024
Address patient/client population and determine types of services needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2022
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2022
Meet Health Care Facilities Code mechanical requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Villages of Jackson Creek offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Villages of Jackson Creek has not published its pricing. For context, communities in Independence that publish rates start around $1,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Villages of Jackson Creek is located at 3980 S Jackson Dr in Independence, Missouri.
Reviews for Villages of Jackson Creek are sharply split: many families praise the nursing leadership, attentive staff, and clean campus, while a substantial number of others describe serious lapses in basic care such as delayed pain medication, unanswered call lights, and falls. The facility houses assisted living, memory care, and skilled nursing/rehab on one campus, and outcomes seem to vary a lot depending on unit and shift.
Villages of Jackson Creek had 6 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Villages of Jackson Creek and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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