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Villages of Jackson Creek

3980 S Jackson Dr

3.5(101 ratings)

Villages of Jackson Creek — photo 11 / 10

Quick Facts

Total units
210
Year opened
2007
Memory care setting
Secured 70-apartment memory care neighborhood
Campus size
120-bed skilled nursing plus 52-apartment assisted living
Care continuum
Assisted living, memory care, and skilled nursing on one campus

What Families Think

Reviews for Villages of Jackson Creek are sharply split: many families praise the nursing leadership, attentive staff, and clean campus, while a substantial number of others describe serious lapses in basic care such as delayed pain medication, unanswered call lights, and falls. The facility houses assisted living, memory care, and skilled nursing/rehab on one campus, and outcomes seem to vary a lot depending on unit and shift.

The Good

  • Nursing leadership frequently praised as responsive and hands-on
  • Many reviewers describe staff as caring and attentive
  • Facility and therapy spaces often described as clean and well-kept
  • Physical and occupational therapy staff repeatedly praised as skilled
  • Strong sense of family-like connection reported by several visitors

The Bad

  • Multiple reports of falls, including fractures, during stays
  • Several reviewers describe delayed or incorrect medication administration
  • Multiple complaints about slow or unanswered call lights
  • Several reports of poor communication from social workers or admissions
  • One report of unclean rooms with damaged walls and trash on carts

AI-generated from reviews and community data.

About Villages of Jackson Creek

Villages of Jackson Creek

We strive to make every moment count for our residents and patients at Villages of Jackson Creek because we believe in celebrating life at all stages.

Short Term or Home. Our residents and patients come to us for a variety of reasons.  Many are short-term, having left a hospital needing skilled nursing and/or rehabilitative care to get them back home.  Other residents have chosen us as their home for assisted living care or long term nursing care.

The Villages of Jackson Creek’s private and spacious campus is home to a 120-bed Health Care Center and a 52-apartment Assisted Living Center. Our campus has a restaurant-style dining room as well as recreational amenities like a theater, ice cream parlor and a salon.

Our Promise. We are dedicated to offering our residents and patients the independence they want with the support they need.  In fact, all Villages of Jackson Creek partners prepare for their workday by reciting one of our 20 promises each morning.  We want to provide the best rehabilitative and clinical services based on the activity and care needs of each of our residents and patients.

Assisted Living

Assisted Living at the Villages of Jackson Creek is about finding a comfortable level of care to help residents feel at home. Working with you, your family and your physician, we’ll create a personalized plan to serve, and evolve with, individual health needs and preferences.

Thoughtfully designed private living spaces, inviting community areas and daily activity schedules contribute to the feeling of home by providing a positive structure for life here. Visit with friends, enjoy a coffee break, take a walk through the community – today is a beautiful day!

At the Villages of Jackson Creek, you will have a unique experience, an extended family of staff that do not just take care of you but a staff that truly cares about you. Family is who we all become.

The Villages of Jackson Creek’s private and spacious campus is home to a 120-bed post-acute 24-hour skilled nursing Health Care Center. We see many individuals who need skilled nursing care after a stroke, joint replacement surgery, a cardiac procedure or a serious illness.

We offer a full spectrum of resources to get you back on the road to health.

•    Team of specialized physicians, nurse practitioners, nurses, and therapists
•    24-hour nursing care provided by licensed nursing teams
•    Different levels of care depending on your need
•    Clinical social worker
•    Dietician and chef approved meals
•    Daily assistance with personal living activities
•    Onsite Rehabilitation facility with comprehensive therapy services

Amenities

•    Activities and entertainment scheduled daily
•    Beauty/Barber Shop
•    Gardening area
•    Dining room
•    Private event room
•    Regular social events
•    Religious services
•    Housekeeping and Laundry Services
•    High-speed wireless internet service
•    Cable TV in each room

Memory Care

The Villages of Jackson Creek Memory Care is an extraordinary place where compassionate, caring and well trained professionals provide a variety of care to our residents living with various forms of dementia and Alzheimer’s.

Stop in for a tour today – we are accepting new residents!

The Memory Care Program at the Villages of Jackson Creek is designed to enhance the quality of life and personal dignity of residents living with Alzheimer’s and other types of dementia. Our accommodations are secure, beautiful and specifically designed to ensure our residents are comfortable and able to enjoy life. Since the Villages of Jackson Creek Memory Care is part of a health care community which includes an Assisted Living center with skilled nursing services, our residents receive 24-hour nursing care from our licensed nursing staff.

The Memory Care Village consists of 70 spacious apartments where we provide the secure, safe environment that ensures for each resident, optimal health, emotional and spiritual well-being and provides true peace of mind to family members.

Our secure memory care center is supervised 24 hours a day, seven days a week, with skilled care professionals monitoring our residents and giving their family members peace of mind. Our team members promote an active and high quality of life for our residents, using the most successful activities and therapies to improve each resident’s daily quality of life.

Through the Village’s innovative “Memory Lane” corporate branded social model, we offer person-centered dementia care.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

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Reviews

3.5overall · 101 ratings combined

3.5★ on Google (91) · 3.1★ on Yelp (10) · Yelp page ↗

Lafrante Taylor

May 2026

via Google

Very negligent staff, too many excuses not enough solutions!

Tanya Taylor

May 2026

via Google

My 84 yr Mom was a patient for about 48 hrs before she had a slip and fall fracturing 6 bones in her back.

Markeith Taylor

May 2026

via Google

My 84mother fell and damaged her spine. If you care about your loved one I'd definitely choose elsewhere

avery frevert

Apr 2026

via Google

Wish I could rate 0 stars. My grandpa was in there a few days ago for literally 5 hours and received awful care. Wasn’t given his pain meds on time, pressed the call button a million times and no one ever came, as well as them not even coming in when my grandpa had passed. They pretty much treated him as nothing because “hospice” should’ve done it. Very disappointed in this place and people here. Sad people’s lives end here with such mean and unkind care. Do better.

Danielle Banda TV

Mar 2026

via Google

As someone who works in media and spends a lot of time observing how organizations communicate, operate, and care for the people they serve, I was genuinely impressed with Jackson Creek Post Acute in Missouri. From my experience, the administration stands out for being organized, responsive, and truly engaged in the well-being of their residents and staff. You can tell there is strong leadership behind the scenes creating a supportive and compassionate environment. The team reflects that leadership through their professionalism, kindness, and attention to detail. It’s clear that the culture here prioritizes dignity, respect, and quality care. I’m grateful to have seen the dedication of this staff and administration firsthand.

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Frequently Asked Questions

What types of care does Villages of Jackson Creek offer?

Villages of Jackson Creek offers Assisted Living, At-Home Care, Memory Care and Skilled Nursing / Long Term Care.

Where is Villages of Jackson Creek located?

Villages of Jackson Creek is located at 3980 S Jackson Dr in Independence, Missouri.

What do families say about Villages of Jackson Creek?

Reviews for Villages of Jackson Creek are sharply split: many families praise the nursing leadership, attentive staff, and clean campus, while a substantial number of others describe serious lapses in basic care such as delayed pain medication, unanswered call lights, and falls. The facility houses assisted living, memory care, and skilled nursing/rehab on one campus, and outcomes seem to vary a lot depending on unit and shift.

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