Courtney Joackson
Jun 2026
We visited our family friend at the facility for father's day. From previous experience, I was anticipating bad smell and poor customer service, but it was different. From the young lady at the receptionist was attentive and would interact with family members; greeting the men happy father's day. I went to the kitchen to request for coffee, the kitchen was clean and the young man who assisted his name is Falfa. he was respectful. I ask him if there is a new management in the kitchen. The nurse said the manager is on leave and the HR is assisting. I said they should keep whoever is helping right now. first time seeing the kitchen clean and the cook was talking to us nice. her name is Julieth. it is getting better.
