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Victorian Assisted Living

1321 Columbus St

3.5(8 ratings)· Rapid City average: 4.3

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Quick Facts

Google rating
3.5 stars from only 8 reviews
Pricing transparency
No published pricing information available

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Victorian Assisted Living are sharply divided: some families describe warm, attentive staff who treat residents with dignity, while others report serious lapses in care including unreported falls and neglect. The community occupies an attractive building in a central Rapid City location, but the concerns raised are significant enough to warrant careful, direct questions during a visit.

What reviewers praise

  • Staff described as warm, welcoming, and attentive
  • Individualized care plans tailored to residents
  • Praised kitchen and activity staff by name
  • Attractive building with new furnishings
  • Convenient central Rapid City location

What reviewers flag

  • Multiple reports of falls not communicated to family
  • One report of resident not being cared for after hospitalization
  • Several mentions of inconsistent or neglectful aide attention
  • One report of poor food quality and infrequent water refills

AI-generated from reviews and community data.

Victorian Assisted Living is a senior living community in Rapid City, South Dakota offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 8 reviews.

About Victorian Assisted Living

Victorian Assisted Living is an assisted living community in Rapid City, South Dakota, dedicated to supporting seniors with daily activities while promoting dignity, privacy, and choice in their lives.

The community's philosophy emphasizes care that addresses not only residents' physical needs but also their psychological, social, intellectual, and recreational well-being. The facility works with residents and their families to develop individualized care plans tailored to each person's needs, regardless of race, religion, or culture.

The community features a warm and welcoming environment with beautiful common areas and new furnishings throughout the facility. Staff members are trained to provide compassionate care while encouraging residents to become active members of the community.

Types of Care at Victorian Assisted Living

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Victorian Assisted Living

3.5overall · 8 ratings combined

3.5★ on Google (8)

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Mary Arntz

Jul 2022

via Google ↗ · Report

If you're looking for a place that is beautiful on the outside this is your place! Sadly, thats the only good thing the facility provides. I was very excited when my mother entered The Victorian! The first day she was there I was already disappointed. The food is terrible, the aides and nurses are nice until they have any issues with a resident. Nobody contacted me when my mother fell, that resulted in a fracture in her pelvis that subsequently ended with her in the hospital. The Victorian did not want her back after all of this. They claimed she needed too much help. After she went to rehab they still said no to her coming back. We took her in at our house until her strength came back. She's now at Garden Hills in Spearfish, a very caring place with a great staff!

Darci McManigal

Jan 2020

via Google ↗ · Report

The Staff, from Janelyn, Casey, & all of the awesome Nurses & CNA's, the Activity Director, to Joe and all of the amazing Kitchen Staff, to the Maintenance & Housekeeping Crew, make this place amazing. They all care deeply & take such perfect care of our special, beautiful friend, Cindy. They treat her with dignity and make her days bright & special. Each of them are so helpful & accommodating & we appreciate each of them deeply.

Nicole Ryu

Mar 2019

via Google ↗ · Report

The staff is just utter garbage. They are notorious for neglecting their residents. I have even seen it first hand! Wow! lol Oh yeah, and the head dude jason is also garbage and horrible with the elderly as well as children. Look somewhere else for your loved one. Perhaps, the Fairmont.

Emily Shallock

Jan 2019

via Google ↗ · Report

Unprofessional, UNRELIABLE, hostile, + shady !!!When my gma was hospitalized and had to move to an assisted living, I chose this place because of her roots to RC, the amazing view on the hill, + the seemingly welcoming staff. My gma fell- but nobody ever called my mother or my grandma's doctor. I will also note that she seldomly got her food on time, was neglected by the aides, + got her water filled about three xs a week !!! I wish I could go back in time and put her with somewhere else.

Gilles Aouizerat

Oct 2017

via Google ↗ · Report

This is such a cute place and right in the middle of things in town. The staff is warm and welcoming and seem to really know their stuff. They were kind enought to let me sample a meal and it was tasty and mouth watering... There are two places in Rapid City I would be willing to bring my mom to when she is ready, and this is one them!

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By submitting, you're okay with us and Victorian Assisted Living reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Victorian Assisted Living offer?

Victorian Assisted Living offers Assisted Living.

Where is Victorian Assisted Living located?

Victorian Assisted Living is located at 1321 Columbus St in Rapid City, South Dakota.

What do families say about Victorian Assisted Living?

Victorian Assisted Living carries a 3.5 out of 5 rating from 8 Google reviews. Reviews of Victorian Assisted Living are sharply divided: some families describe warm, attentive staff who treat residents with dignity, while others report serious lapses in care including unreported falls and neglect. The community occupies an attractive building in a central Rapid City location, but the concerns raised are significant enough to warrant careful, direct questions during a visit. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Victorian Assisted Living?

Submit the Request Information form on this page, or contact Victorian Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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