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Holiday Hills Estates | Sky Active Living

2620 Holiday Ln

4.1(58 ratings)· Rapid City average: 4.3

Part of Sunrise Senior Living · 224 communities · 4.5★ average

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Quick Facts

Operator
Run by Sunrise Senior Living as Sky Active Living
Staffing
24-hour staff on site
Medication help
Medication management offered on site
Services included
Housekeeping and laundry service listed among amenities

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews are sharply divided. Others report serious problems: unfulfilled promised services, staff turnover, unreturned calls to management, and billing disputes after the change in operator.

What reviewers praise

  • Staff often described as warm and caring
  • Meals frequently praised for quality and variety
  • Welcoming residents and active social calendar
  • Helpful, responsive tour and move-in staff
  • 24-hour staff and emergency call system

What reviewers flag

  • Several reviewers report staff turnover and shortages, including housekeeping and servers
  • Multiple reports of promised services like weekly cleaning not delivered
  • Billing disputes and collection letters for debts families say are not owed
  • Several reports of management not returning calls or addressing complaints
  • No published pricing; some families call rent high and rising yearly
  • Some say residents need more care than an independent setting provides

AI-generated from reviews and community data.

Holiday Hills Estates | Sky Active Living is a senior living community in Rapid City, South Dakota offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 58 reviews.

About Holiday Hills Estates | Sky Active Living

Holiday Hills Estates | Sky Active Living is an independent living and assisted living community in Rapid City, South Dakota, operated by Sunrise Senior Living. The community offers 24-hour staff, emergency call systems, housekeeping, laundry service, medication management, social activities, and wheelchair accessibility.

Reviews are mixed. Several families praise the warmth and responsiveness of staff, the quality and variety of meals, activities including social events, and the friendliness of residents toward newcomers. One reviewer wrote, "The facilities were well kept and clean." Other reviewers report serious problems with promised services not being delivered, staffing turnover, communication gaps with management regarding complaints, and billing disputes. One family stated they were charged significantly more than market rate while not receiving weekly cleaning or other promised services.

Types of Care at Holiday Hills Estates | Sky Active Living

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Holiday Hills Estates | Sky Active Living

4.1overall · 58 ratings combined

4.1★ on Google (58)

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Donald Barr

Apr 2026

via Google ↗ · Report

I had the pleasure of working with Jillian, Chandra and April when we were looking for an independent senior living location for my mother.<br>The genuine warmth and kindness they showed immediately put our minds at ease, and I knew this was the place for her. The residents were happy and engaging, a few were event singing karaoke with the staff during our tour. I cannot thank Jillian and the team enough for the kindness they showed us, and I would trust them with my dearest loved ones.

William Welk

Mar 2026

via Google ↗ · Report

Holiday Hills Estates is our neighbor which we visit daily. The residents and staff are very friendly. My wife and I enjoy visiting everyone. We are able to eat here occasionally and the meals are always excellent. The food service is terrific.

Bradly Brown

Mar 2026

via Google ↗ · Report

The meals are really a great time to chat. I like the way they set it up.

Tammy Colunga

Feb 2026

via Google ↗ · Report

Just to share, the staff here at Holiday Hills Estates couldn't have done more to help me help my Mom and Dad.<br>I highly recommend this assisted living home to anyone wanting the best care for your loved one(s)<br>Tammy

Shawn Patrick

Feb 2026

via Google ↗ · Report

Chanda and Jillian! What a duo! They show up with smiles on their faces, a cup full of cheer, and their hearts on full showcase.

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By submitting, you're okay with us and Holiday Hills Estates | Sky Active Living reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Holiday Hills Estates | Sky Active Living offer?

Holiday Hills Estates | Sky Active Living offers Assisted Living and Independent Living.

Where is Holiday Hills Estates | Sky Active Living located?

Holiday Hills Estates | Sky Active Living is located at 2620 Holiday Ln in Rapid City, South Dakota.

What do families say about Holiday Hills Estates | Sky Active Living?

Holiday Hills Estates | Sky Active Living carries a 4.1 out of 5 rating from 58 Google reviews. Reviews are sharply divided. Others report serious problems: unfulfilled promised services, staff turnover, unreturned calls to management, and billing disputes after the change in operator. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Holiday Hills Estates | Sky Active Living?

Submit the Request Information form on this page, or contact Holiday Hills Estates | Sky Active Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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