Ben Dishman
Sep 2026
So far the people physically coming to see my mom are professional and courteous. However the scheduling and communication is horrible and totally inefficient. People call onw hour before or maybe a day before to arrange sessions or visits. You get told people are coming by and then no one shows or calls. How does one run a business this way? This is basically a middleman that's unnecessary. You're basically supposed have patients or their family sitting around waiting for the service providers waiting around all day for phone calls and unable to make plans because you don't know when people will be showing up. This does not aid in recovery and causes everyone on the patient side unnecessary stress. Set schedules that work for everyone involved until the necessary care is done instead of random calls and visits within 12 or less hours.
