MyLivingChoice

Vero Beach Care Center

1310 37th St

4(154 ratings)· Vero Beach average: 4.4

Vero Beach Care Center, photo 11 / 5

Quick Facts

Total units
159
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
159
Licensed capacity
Licensed for up to 159 residents
State inspection mention
One reviewer cites a below-average health inspection rating

What Families Think

Vero Beach Care Center is a skilled nursing and long-term care facility with a 4 out of 5 Google rating from 154 reviews, though the available written reviews show a sharp split between families praising attentive rehab care and others reporting serious understaffing, cleanliness, and safety concerns. Several reviewers describe unresponsive staff, unanswered calls, and slow response to residents in need, while at least one reviewer praised the therapy program and nursing care during a difficult recovery.

The Good

  • Praised for helping a resident recover from serious injuries
  • Rehab and therapy program described as well run
  • One reviewer called the facility very clean
  • Staff described as wonderful and caring by some families

The Bad

  • Multiple reviewers describe the facility as understaffed
  • Several reports of dirty rooms, roaches, or unclean sheets
  • One report of calls to the facility going unanswered repeatedly
  • One report of a resident waiting over an hour after pressing the call button
  • One report of a nurse withholding prescribed antibiotics due to cost

AI-generated from reviews and community data.

Vero Beach Care Center is a senior living community in Vero Beach, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 154 reviews.

About Vero Beach Care Center

Vero Beach Care Center is a skilled nursing and long-term care facility in Vero Beach, Florida, with licensed capacity for 159 residents.

Family experiences at the center are sharply divided. Some families report that staff provided attentive, compassionate care, one family commended employees for their work during a husband's complex recovery involving fractured ribs, blood clots, and RSV. However, multiple families describe serious concerns about staffing levels affecting daily care tasks like meal assistance and personal hygiene. Cleanliness and housekeeping have been points of complaint, with families noting dirty linens, unclean rooms, and pest issues in some cases. The rehabilitation therapy program has been described as well-run by at least one family.

The facility holds a 4.0 rating on Google across 154 reviews, though that aggregate score masks substantial variation in individual experiences. Families considering placement should weigh the positive reports of clinical care against the recurring concerns about staffing adequacy and room maintenance that appear in negative reviews.

Types of Care at Vero Beach Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Vero Beach Care Center

4overall · 154 ratings combined

4★ on Google (154)

Chris WSC

Jul 2026

via Google

1 star - Understaffed, unresponsive, and my aunt’s safety is at risk My aunt was admitted to Vero Beach Care Center for rehab after a hospital stay, and what our family has witnessed since then is deeply alarming. This facility appears to be severely understaffed, and the lack of communication with families is unacceptable for a place that receives government and state funding; funding that comes with an obligation to provide safe, adequate care. I have called this facility more times than I can count trying to reach the rehabilitation unit to check on my aunt and share concerns about her care. The phone rings and then just disconnects. No one picks up. I’ve left multiple voicemails and have not received a single call back. When a facility can’t even answer a phone for a family trying to advocate for their loved one, something is seriously wrong. The conditions in my aunt’s room are unsanitary; we’ve counted roaches, and we’ve found used gloves thrown on the floor instead of in the trash (photos attached). My aunt is immobile and a fall risk, and I have personally witnessed her press the call button and wait over an hour for staff to respond. An hour. For someone who cannot get up on her own, that delay isn’t just neglectful, it’s dangerous. Most disturbing of all: my aunt was told by a nurse that she is not receiving the antibiotic medication she needs, despite having a port placed specifically for that treatment, because it’s “too expensive.” That is a medical decision being made based on cost, not on my aunt’s health, and it should never happen at a licensed care facility. This is supposed to be a place where patients recover. Instead, it’s a high-stress, unsafe environment that is actively working against my aunt’s healing. Families deserve to be able to reach staff, get updates, and trust that their loved ones are safe and receiving prescribed treatment. Right now, none of that is happening here. I would strongly caution anyone considering this facility for a loved one to look elsewhere.

Karen Melton

Jun 2026

via Google

Horrific treatment of patients. They left my ex husband in "dirty clothes" all night. Lost most of his clothes, bed sores were so bad the nurses at the hospital were shocked..this was after 2 weeks! Sloppy people..it was a horrible experience. Chose anywhere else. This was the back area no idea how the front area, rehab, operates. Experience from 2025

Judy Ziegler

Jun 2026

via Google

Very clean facility. Employees do a wonderful job with their patients and gave my husband excellent care especially considering he had fractured ribs, blood clots in his lungs, RSV, was in pain at times and unable to walk. Hopefully with PT and watchful care he will eventually be able to return home. The Staff has been doing a wonderful job and I commend them for it. Thank you everyone!

RIck Gaudy

May 2026

via Google

This place is a disaster. Dead cockroaches all over my sister's room. They NEVER clean the room. Sheets are usually dirty. Unfortunately, this is what most of these places are like. The reviews saying this place is "great" must be from friends of the owner. Most of these reviews are laughable. She has been there for many years, not much improvement in that time. The board of health says this blace is Below average...not good.

Lance “Lone Wolf” Whitmier

Mar 2026

via Google

My biggest concern is the place is understaffed. While the therapy portion looks fine and well run; it is the staff supporting the patients for meals and bathroom assistance which appears problematic. The facilities are bare minimum; the room assigned to my mother had two TVs ( double room). However one TV did not have a remote and had to be plugged and unplugged via the electrical cord via the outlet, Without a remote, the volume and channels could not be adjusted and/or changed. The other TV had a remote however it wasn’t properly set up as the only reception received was ‘snow’. Very depressing. There were some excellent staff members but also a few with less than caring attitudes.

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Government Inspection History

6 inspection visits in the last three years, 64 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 20, 2025Health Complaint4 citations
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

  • Honor each resident's preferences, choices, values and beliefs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

Feb 12, 2025Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025

Sep 13, 2024Fire Safety StandardHealth ComplaintHealth Standard24 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 9, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 9, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Oct 9, 2024

Jul 10, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

Jul 13, 2023Fire Safety StandardHealth Standard12 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity G of L: actual harm, isolatedCorrected Aug 29, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity G of L: actual harm, isolatedCorrected Aug 29, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2023

Mar 10, 2022Fire Safety StandardHealth Standard20 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022

  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2022

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Vero Beach Care Center offer?

Vero Beach Care Center offers Skilled Nursing / Long Term Care.

Where is Vero Beach Care Center located?

Vero Beach Care Center is located at 1310 37th St in Vero Beach, Florida.

What do families say about Vero Beach Care Center?

Vero Beach Care Center is a skilled nursing and long-term care facility with a 4 out of 5 Google rating from 154 reviews, though the available written reviews show a sharp split between families praising attentive rehab care and others reporting serious understaffing, cleanliness, and safety concerns. Several reviewers describe unresponsive staff, unanswered calls, and slow response to residents in need, while at least one reviewer praised the therapy program and nursing care during a difficult recovery.

How did Vero Beach Care Center do on recent health and safety inspections?

Vero Beach Care Center had 6 government inspection visits in the last three years, with 64 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Vero Beach Care Center?

Submit the Request Information form on this page to connect with Vero Beach Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Vero Beach Care Center? Claim this listing to update photos, pricing, and details. It's free.

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