MyLivingChoice

Vernon Manor

310 Fairlane Dr

3.3(4 ratings)· Viroqua average: 3.3

Vernon Manor, photo 11 / 2

Quick Facts

Total units
80
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
80
Ownership
Owned by Vernon County, community-run facility
Operator
Operated by a multi-site regional corporation
Facility size
Small 32-unit skilled nursing facility

What Families Think

Vernon Manor is a small, county-owned skilled nursing facility in Viroqua that reviewers describe as staffed by kind, caring employees, though one detailed account raises serious concerns about staffing levels and food quality. With only a couple of reviews available, the picture is limited but mixed.

The Good

  • Staff described as kind and caring
  • Family reports grandparents were cared for well
  • Personalized, one-on-one visits and interventions offered
  • Active calendar of activities and recreation

The Bad

  • One detailed report of understaffing causing long call-button wait times
  • One reviewer called the food quality poor
  • Very few reviews available to gauge consistency

AI-generated from reviews and community data.

Vernon Manor is a senior living community in Viroqua, Wisconsin offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 4 reviews.

About Vernon Manor

Vernon Manor is an assisted living community in Viroqua, Wisconsin, operated by Bethany St. Joseph Corporation of La Crosse. The community is a 32-unit facility dedicated to providing personalized care and superior service to seniors in the area.

The community's mission is to enhance the quality of life for residents by providing a comprehensive continuum of care tailored to meet each resident's unique medical and personal needs. Vernon Manor is equipped with the latest technology and equipment, with a dedicated and compassionate staff committed to supporting residents every step of the way.

Daily and evening programs are available to residents, including one-on-one visits and interventions. The community maintains an active calendar of activities and recreational opportunities designed to benefit residents' lives and promote healthy aging.

Vernon Manor actively welcomes volunteers to the community. Volunteer opportunities include helping residents to and from activity functions, playing cards, reading to residents, writing letters, and other meaningful activities that enrich the lives of those living at the facility.

Vernon Manor is owned by Vernon County and operates with a Community Advisory Board in place. The community is honored to serve the Viroqua community and its surrounding areas.

Types of Care at Vernon Manor

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Vernon Manor

3.3overall · 4 ratings combined

3.3★ on Google (4)

DIANE Bachtell

Oct 2025

via Google

Staff are very nice, but food is horrible. You have to wait too long for help. This AM pressed call button to use bathroom. CNA finally came in at ten to seven. I almost peed in my pants! Then left me and I pulled call chain. Sat on toilet seat for 15 minutes before 2 CNA's came back. Like I said, the staff are for the most part very nice, but the place is woefully understaffed. The nurses, CNA's, other staff are ALL very kind and caring, and I admire all of them for staying so kind and caring while trying to provide top notch care while struggling with more patients and less staff. Hey, whoever you are who own the BSJ nursing home franchise, open your pockets for more staff and some decent food because it is crap! Kudos, though; your staff are fantastic; how about giving them a substantial raise? You do not know how lucky you are to have them! Despite this, though, would not recommend this facility , because of staffing shortages and pretty icky food. Thank you for letting me freely express myself. Have a good day.

Brandon B

Jul 2018

via Google

An excellent facility with caring staff. My grandparents were cared for very well here.

Request information

Ask about availability, pricing, or a tour. Your details go only to Vernon Manor, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 27, 2026Fire Safety StandardHealth Standard11 citations
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

Nov 19, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

Jul 31, 2024Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 19, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2024

Aug 28, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 17, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2023

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Vernon Manor offer?

Vernon Manor offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Vernon Manor located?

Vernon Manor is located at 310 Fairlane Dr in Viroqua, Wisconsin.

What do families say about Vernon Manor?

Vernon Manor is a small, county-owned skilled nursing facility in Viroqua that reviewers describe as staffed by kind, caring employees, though one detailed account raises serious concerns about staffing levels and food quality. With only a couple of reviews available, the picture is limited but mixed.

How did Vernon Manor do on recent health and safety inspections?

Vernon Manor had 4 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Vernon Manor?

Submit the Request Information form on this page to connect with Vernon Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Vernon Manor? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Viroqua.