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Norseland Nursing Home, photo 11 / 6

Quick Facts

Total units
50
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, City
Certified beds
50

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Norseland Nursing Home is a skilled nursing and long-term care community in Westby, Wisconsin, licensed for up to 50 residents. Families have rated it 4.3 out of 5 stars across 22 Google reviews, though no detailed review comments or pricing information are available here.

What reviewers praise

  • Strong 4.3-star average from 22 Google reviews
  • Offers skilled nursing and long-term care

What reviewers flag

  • No published pricing information available
  • No detailed review text to assess day-to-day care quality

AI-generated from reviews and community data.

Norseland Nursing Home is a senior living community in Westby, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 22 reviews.

About Norseland Nursing Home

Norseland Nursing Home is a skilled nursing and long-term care community in Westby, Wisconsin, licensed for up to 50 residents. All beds are certified for Medicare and Medicaid. The community is government-owned by the city.

The facility offers 24-hour staffing, on-site nursing care, medication management, and an emergency call system. Residents have access to private bathrooms, a restaurant-style dining room with dietary accommodations, cable or satellite TV, housekeeping and laundry services, wheelchair accessibility, and social activities in gathering spaces. The community holds a 3-star overall rating from CMS.

Reviewers describe mixed experiences. Several families praised the attentiveness and patience of the care team and noted the facility is clean, with one reviewer writing "the staff seem to be great and very helpful." Other reviewers raised concerns about staff organization, communication, and workplace conduct, though accounts vary in their specifics.

Types of Care at Norseland Nursing Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Norseland Nursing Home

4.3overall · 22 ratings combined

4.3★ on Google (22)

Ashley Elwill

Feb 2025

via Google ↗ · Report

My mom was placed at Norsland on hospice. It was a really overwhelming feeling to know that this would be our last stop and we weren’t sure what to expect, but a member of the staff was with us every step of the way. The administrator is wonderful and quick to help with any questions. The care team is truly special. I was there a lot and almost always in the way, but everyone was so patient with not only my mom, but our entire family and friends. Even when mom couldn’t respond anymore, the staff would speak to her and tell her what they were doing. If you’re looking for a place that will handle your loved one with care, this is your place. And if you’re reading this, I’m so sorry. The transition you’re about to make is really, really hard. But this part of your loved one’s life can be very special, too. All the best.

Sieg

Apr 2023

via Google ↗ · Report

Poorly organized staff that are rude and work unsafely talking about patients in other patients rooms… making you feel confused when your not there to see who they are talking about! The Director of Nursing would rather blame others than her own staff. But she should take note, or this place simply does not care and is breaking HIPPA laws.

Glen Schallock

Oct 2022

via Google ↗ · Report

Very nice place. Very clean also. My cousin move in there July 2022. The staff seem to be great and very helpful.

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By submitting, you're okay with us and Norseland Nursing Home reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 19, 2025Fire Safety StandardHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2025

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2025

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 22, 2025

May 1, 2024Fire Safety StandardHealth Standard12 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected May 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2024

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity C of L: potential for minimal harm, widespreadCorrected May 29, 2024

Feb 9, 2023Fire Safety StandardHealth Standard11 citations
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Norseland Nursing Home offer?

Norseland Nursing Home offers Skilled Nursing / Long Term Care.

Where is Norseland Nursing Home located?

Norseland Nursing Home is located at 323 Black River Ave in Westby, Wisconsin.

What do families say about Norseland Nursing Home?

Norseland Nursing Home carries a 4.3 out of 5 rating from 22 Google reviews. Norseland Nursing Home is a skilled nursing and long-term care community in Westby, Wisconsin, licensed for up to 50 residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Norseland Nursing Home do on recent health and safety inspections?

Norseland Nursing Home had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Norseland Nursing Home?

Submit the Request Information form on this page, or contact Norseland Nursing Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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