Randy Hill
Oct 2026
Jordan was very professional, knowledgeable, always on time and greatly helped me with my total knee recovery and any concerns I had.
Valley View Healthcare Services
120 Independence Circle Suite G4.8(56 ratings)· Chico average: 4.4
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1 / 5Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2022
- Medicare certification
- Medicare-certified home health agency since 2022
- Medicare quality rating
- 2.0 out of 5 stars on patient care
- Therapy focus
- In-home physical therapy after knee and hip replacements
- Start of care
- Hip replacement patient seen the day after surgery
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers describe positive experiences with in-home physical therapy after knee and hip replacements and after a fall. They often praise a therapist named Jordan as knowledgeable, encouraging, and personable. Medicare's quality rating for the agency is a lower 2.0 out of 5 stars.
What reviewers praise
- Therapists visit at home and see the real living setup
- Reviewers call the staff knowledgeable and professional
- Patient, encouraging approach to recovery after joint replacement
- Quick start: one hip patient was seen the next day
- Family members learned how to help with recovery
- Google rating of 4.8 across 56 reviews
What reviewers flag
- Medicare quality rating is only 2.0 out of 5 stars
- No published pricing information is available
- Home health is short-term and clinical, not ongoing daily living help
AI-generated from reviews and community data.
Valley View Healthcare Services is a home health agency serving Chico, California offering Home Health. Families rate it 4.8 out of 5 across 56 reviews.
About Valley View Healthcare Services
Valley View Healthcare Services is a Medicare-certified home health agency serving Chico, CA and has been Medicare certified since 2022.
Medicare rates the quality of patient care at Valley View Healthcare Services 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Valley View Healthcare Services
Home Health
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Help Me ChooseReviews of Valley View Healthcare Services
4.8overall · 56 ratings combined
4.8★ on Google (56)
David Samuels
Oct 2026
Marcia Had a stroke July 10 she and I were very pleased with Valley view, speech, occupational, and physical therapist that came to the house. Each week they assessed her improvement and progress. We recommend Valleyview therapist highly.
Little Running Deer
Sep 2026
5 Stars - Life-Changing Care!<br>Working with Jordan from Valley View Healthcare was the best part of my recovery after my hip replacement surgery. From the very first visit, Jordan brought a calm, encouraging, and expert approach that put my mind at ease.<br>I was nervous about moving and regaining my strength, but Jordan met me right where I was. She designed a clear, personalized recovery plan that pushed me just enough without ever causing harm. Thanks to Jordan’s incredible guidance, patience, and hands-on support, I am walking independently again sooner than I ever expected.<br>What sets Jordan apart is how much she teaches you. She didn’t just guide me through exercises; she explained the "why" behind every movement. I learned proper body mechanics, how to safely navigate stairs, and how to manage my healing at home with confidence.<br>If you or a loved one need a home health physical therapist who is deeply knowledgeable, kind, and truly invested in your success, I highly recommend Jordan and Valley View Healthcare Services. They gave me my mobility and my independence back!
Marie Hoyt
Sep 2026
I had Jordan as my physical therapist and Jennifer as a social worker. I had a wonderful experience working with Jordan, she was always on time, kind and caring. Both Jen and Jordan did what they said they would and that meant a lot to me. I would recommend them to anyone and I will miss Jordan tremendously
Kit Robinson
Aug 2026
Great four weeks with Jordan. I will definitely recommend her.
Medicare Quality of Care
Valley View Healthcare Services is a Medicare-certified home health agency (certified since 2022). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1081%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety80%US 82%
393 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community77%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral82%US 94%
- Patients got better at walking or moving around73%US 83%
- Patients got better at getting in and out of bed85%US 83%
- Patients got better at bathing86%US 86%
- Patients' breathing improved82%US 85%
- Patients got better at taking medications correctly78%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations72%US 61%
Service area
Valley View Healthcare Services reports serving 132 ZIP codes, including Sacramento, Chico, Elk Grove, Redding, Roseville, Auburn, Citrus Heights, Oroville, Rancho Cordova, Shasta Lake and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 559751. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Valley View Healthcare Services offer?
Valley View Healthcare Services offers Home Health.
Where is Valley View Healthcare Services located?
Valley View Healthcare Services is located at 120 Independence Circle Suite G in Chico, California.
What do families say about Valley View Healthcare Services?
Valley View Healthcare Services carries a 4.8 out of 5 rating from 56 Google reviews. Reviewers describe positive experiences with in-home physical therapy after knee and hip replacements and after a fall. They often praise a therapist named Jordan as knowledgeable, encouraging, and personable. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Valley View Healthcare Services?
Yes. Valley View Healthcare Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Valley View Healthcare Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Valley View Healthcare Services?
Submit the Request Information form on this page, or contact Valley View Healthcare Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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