Gloria Azevedo
Oct 2024
My mother was at WestHaven for 6 1/2 years and they took excellent care of her. At first we thought she might fight being there but she fit right in. She loved them and they loved her. Gloria Azevedo
Westhaven Assisted Living
1440 Fairview Street
3.7(6 ratings)
1 / 5Quick Facts
- Total units
- 42
- Licensed capacity
- 42 residents
- Licensed operator
- Westhaven Senior Living, A California Corporation
California CDSS
What Families Think
Reviewers largely describe Westhaven as a small, family-like assisted living community where staff are attentive and communicative, with one family noting their loved one thrived there for over six years. However, two reviews raise serious concerns about end-of-life care and communication, including a report of inadequate pain management and a failure to notify a family member of a resident's death for months.
The Good
- Staff described as caring, patient, and knowledgeable
- Facility kept clean and cheerful
- Strong communication between staff and families
- Long-term residents who settled in well
- Staff treated families as extended family
The Bad
- One report of inadequate pain management at end of life
- One report of a 5-month delay notifying family of a death
- One reviewer said a resident wanted to leave and felt unneeded there
AI-generated from reviews and community data.
About Westhaven Assisted Living
Westhaven Assisted Living is an assisted living community located in Orland, California. The community offers four living models designed to meet varying levels of resident needs and preferences.
Westhaven is situated in the rural community of Orland, approximately 20 miles west of Chico, California. The area is characterized by affordable housing, quality schools, and numerous recreational opportunities. Nearby Chico offers a vibrant arts culture, outdoor recreation activities, and excellent healthcare facilities.
The community emphasizes resident care and dignity, with staff focused on preserving residents' individuality and maintaining meaningful family communication. Family members have noted the facility's approach to both physical and emotional care, as well as genuine concern for resident well-being.
Types of Care
Assisted Living
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Help Me ChooseReviews
3.7overall · 6 ratings combined
3.7★ on Google (6)
Eileen Fleenor
Jun 2023
Awful. My dad is stuck there. Wants to come home. Doesn't need their care. U miss him terribly. I took care of he and my mom 4 15 yrs
Sandy Honore
Apr 2022
WestHaven is a remarkable facility gifted with incredible staff. It is always clean and cheerful in appearance. It's staff is hardworking, thoughtful, loving, compassionate, patient, kind, well-trained and knowledgable. While my Mom was living there we easily communicated with med-techs and caregivers and felt understood and well-informed. I especially loved getting to know the staff and felt as though they were extended family and that we worked together as a family to give mom the best possible care. We treasure the relationships we made there and the memories of her time at WestHaven.
Lynne Lynch
Mar 2020
Westhaven has been a godsend for my family and aunt who has thrived there for the last several years. The level of communication, resources and assistance Westhaven provides to the family is remarkable. More importantly auntie loves the food, activities, friendships and constant attention. I cannot imagine a staff of more caring and loving individuals. Their professionalism and kindness exceeds all expectations. Thank you Aaron for sitting with my aunt at the hospital until we could get there. This is the easiest 5-star review I have ever given.
BA Stephens
Nov 2015
My father died in June at this facility, and suffered for days being thirsty, and kicking like a dying dog to get away from his pain. I was told not to give him water and that staff would minimize his pain and suffering, but every day I visited him at different times, he was in great pain, moaning and continued this leg movement to get away from the pain. I was on emergency contact to call and it has been 5 months and they have still not contacted me to tell me of father's death. I would consider death worth an emergency call! I was notified by Neptune Society that my father had passed on.
Frequently Asked Questions
What types of care does Westhaven Assisted Living offer?
Westhaven Assisted Living offers Assisted Living.
Where is Westhaven Assisted Living located?
Westhaven Assisted Living is located at 1440 Fairview Street in Orland, California.
What do families say about Westhaven Assisted Living?
Reviewers largely describe Westhaven as a small, family-like assisted living community where staff are attentive and communicative, with one family noting their loved one thrived there for over six years. However, two reviews raise serious concerns about end-of-life care and communication, including a report of inadequate pain management and a failure to notify a family member of a resident's death for months.
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Nearby Communities
Other senior living options within 25 miles of Orland.
