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Valencia Gardens Health Care Center

4301 Caroline Court

4.7(180 ratings)· Riverside average: 4.2

Valencia Gardens Health Care Center, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50
Care setting
Small, family-like facility atmosphere

What Families Think

Families overwhelmingly describe Valencia Gardens as a warm, attentive skilled nursing and rehab facility where staff treat patients like family and physical/occupational therapy helps residents regain strength quickly. Reviewers consistently single out nursing, therapy, and support staff by name for their responsiveness and compassion, especially during difficult hospital-to-facility transitions. A small number of reviews raise concerns about lost belongings, inconsistent supervision, and communication gaps.

The Good

  • Staff repeatedly described as treating patients like family
  • Strong physical and occupational therapy outcomes reported
  • Nurses and CNAs praised for quick response to call lights
  • Facility described as clean and well maintained
  • Family involvement and visits actively encouraged
  • Food quality praised by multiple reviewers

The Bad

  • One report of lost personal items and unresponsive staff
  • One account of inconsistent supervision and slow help for patients
  • One reviewer noted no air conditioning and unpleasant odor
  • One report of no transportation to outside doctor visits

AI-generated from reviews and community data.

Valencia Gardens Health Care Center is a senior living community in Riverside, California offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 180 reviews.

About Valencia Gardens Health Care Center

Valencia Gardens Health Care Center is a skilled nursing and rehabilitation community located in Riverside, California. The center focuses on providing compassionate, round-the-clock care for residents in need of skilled nursing services.

Care is delivered with an emphasis on high medical integrity and a strong sense of teamwork among staff, aiming to create a supportive environment for both patients and their families.

The physical setting is designed to be comfortable and friendly, with attention given to maintaining pleasant surroundings for patients and visitors alike.

Recognizing that transitions into skilled nursing or rehabilitative care can be difficult, the community strives to guide patients, families, and guests through the process in an informed and comfortable manner.

Types of Care at Valencia Gardens Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Valencia Gardens Health Care Center

4.7overall · 180 ratings combined

4.7★ on Google (180)

Marie Huitt

Jul 2026

via Google

This place is outstanding and very clean. 🙂<br>Takes<br>good care of my mom<br>Beverly Bowling .<br>Therapy they are awesome with her . This is her happy place away from home 🙂💕 Sincerely her daughter<br>Marie Huitt

Pattie Valenzuela

Jul 2026

via Google

Valencia gardens was amazing. Treated us like family. We wanted my dad to feel like he was at home. And at Valencia gardens they really made him feel like he was at home. We all highly recommend this place to anyone who needs therapy help. From staff to admin to nurses and the physical therapy staff and also to the amazing man who cleaned up the trash. They all loved us and treated us with lots of love and care. Needless To say my father was happy. Thank you Valencia gardens for making this an easy and loving experience Love Javier and Pattie Valenzuela and family

Stephanie Martinez

Jul 2026

via Google

My father arrived on a Friday evening from the hospital and was extremely weak and still fighting an infection. He improve under the care of Valencia’s amazing staff. Everyone is friendly, caring and helpful. Thank you doesn’t express the gratitude my family and I have towards the staff. I wholeheartedly recommend this facility for you loved ones.

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Government Inspection History

6 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 7, 2025Fire Safety StandardHealth Standard12 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 16, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 17, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternDeficient, Provider has no plan of correction

May 28, 2025Health Complaint1 citation
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2025

Apr 9, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

Jun 6, 2024Fire Safety StandardHealth Standard25 citations
  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2024

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2024

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2024

  • Provide primary/alternate means for communication.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 29, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Jun 28, 2024

Oct 19, 2023Health ComplaintInfection Control1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2023

Jul 20, 2023Fire Safety StandardHealth Standard6 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 3, 2023

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Aug 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Valencia Gardens Health Care Center offer?

Valencia Gardens Health Care Center offers Skilled Nursing / Long Term Care.

Where is Valencia Gardens Health Care Center located?

Valencia Gardens Health Care Center is located at 4301 Caroline Court in Riverside, California.

What do families say about Valencia Gardens Health Care Center?

Families overwhelmingly describe Valencia Gardens as a warm, attentive skilled nursing and rehab facility where staff treat patients like family and physical/occupational therapy helps residents regain strength quickly. Reviewers consistently single out nursing, therapy, and support staff by name for their responsiveness and compassion, especially during difficult hospital-to-facility transitions. A small number of reviews raise concerns about lost belongings, inconsistent supervision, and communication gaps.

How did Valencia Gardens Health Care Center do on recent health and safety inspections?

Valencia Gardens Health Care Center had 6 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Valencia Gardens Health Care Center?

Submit the Request Information form on this page to connect with Valencia Gardens Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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