4.3(55 ratings)· Issaquah average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
University House Issaquah is an independent living community where families and residents frequently praise the friendly staff, spacious apartments, and full activity calendar, with many long-term residents reporting high satisfaction. At the same time, a recurring pattern of complaints centers on dining service delays, management-level staff turnover, and inconsistent responsiveness during health incidents or the admissions process, suggesting the experience can vary depending on which staff or leadership team a family encounters at a given time.
AI-generated from reviews and community data.
University House Issaquah is a senior living community in Issaquah, Washington offering Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 55 reviews.
University House Issaquah is an independent living community in Issaquah, Washington. It serves older adults seeking residential living with on-site services and amenities.
Families consistently highlight the friendliness and competence of frontline staff, front desk, dining, and care assistants, along with spacious, well-maintained apartments and extensive daily activities including games, lectures, and swimming. One family wrote, "My joy and enthusiasm have returned." Multiple residents praise the welcoming atmosphere and the availability of health and wellness services in apartments. Families also note the community's beautiful landscaping and modern renovations to common areas.
However, some families report persistent operational challenges. Dining service delays lasting multiple hours have been cited as an ongoing issue over years. A few families experienced difficulties during the admission process or noted high staff turnover at management levels, though day-to-day staff retention appears stronger.
University House Issaquah holds a 4.3-star rating across 55 Google reviews, reflecting mixed experiences: strong praise for atmosphere and staff warmth, alongside concerns about service consistency and administrative responsiveness.
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Help Me Choose4.3overall · 55 ratings combined
4.3★ on Google (55)
Jordan Dravitzki
Feb 2026
On behalf of my grandmother, Joy Anderson, who is a resident:<br><br>After living in three senior communities, it is very evident that University House has perfected the process of enriching senior lives. Among engaged staff, modern facilities, and a host of delightful extracurricular activities, It is a delight to live here. Come and see!
ann marie nicholas
Oct 2025
I think the kitchenbstaff are not friendly to guess of color
Judy Giaudrone
Oct 2025
University House Issaquah smilingly strings you along for months and then just drops you. Plop!! Plunk!!<br>If there were issues with my becoming a resident, those issues should have been brought out in the open and discussed much, much earlier on. Not after much emotional investment, time investment, and financial investment. I had already been given a specific unit number, had made unit-specific purchases, had measured walls, etc. Then, after months of planning and paperwork and socializing and deposits, an unknown person phoned and said I was too depressed to become a resident. What more can I do other than medications and counseling? Are there really, truly no other depressed residents at University House?? They did not even allow me to keep my already-scheduled appointment with their own in-house mental health staff. They were downright cruel! Not professional. Insensitive. Uncaring. Cold. Cruel. Closed-minded. Last munute. I cannot tell you how underhanded they are!! I am hoping to find recourse for their horrific behavior. They turned out to be the absolute worst with timing and people skills!! Stay away.
Martin K.
Sep 2025
Premier home for the elderly, serene location perfect for retirement.
eric andrews
Jul 2025
Only 1 working elevator. Getting the second elevator fixed doesn't seem like a priority. Doesn't seem safe with all of those wheelchair bound residents
University House Issaquah offers Independent Living.
University House Issaquah has not published its pricing. For context, communities in Issaquah that publish rates start around $7,800 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
University House Issaquah is located at 22975 SE Black Nugget Rd in Issaquah, Washington.
University House Issaquah carries a 4.3 out of 5 rating from 55 Google reviews. University House Issaquah is an independent living community where families and residents frequently praise the friendly staff, spacious apartments, and full activity calendar, with many long-term residents reporting high satisfaction. At the same time, a recurring pattern of complaints centers on dining service delays, management-level staff turnover, and inconsistent responsiveness during health incidents or the admissions process, suggesting the experience can vary depending on which staff or leadership team a family encounters at a given time. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact University House Issaquah directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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