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Unity Healthcare Services

3085 Fountainside Dr Ste 105

4(4 ratings)· Germantown average: 4.4

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Unity Healthcare Services logo
Unity Healthcare Services, photo 1

Quick Facts

Contract terms
No long-term contract required for care
Care type
Overnight and short-term in-home caregiving available

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Unity Healthcare Services are mixed: several families praise attentive, compassionate caregivers who responded quickly to urgent needs, while a separate report raises serious concerns about staff reliability and safety.

What reviewers praise

  • Caregivers described as attentive and compassionate
  • Fast response for urgent overnight care needs
  • No long-term contract required for services
  • Aides help with daily tasks like bathing and mobility

What reviewers flag

  • One report of staff showing up late and leaving early
  • One report of a caregiver on phone while patient fell
  • One report of workers leaving trash in the home

AI-generated from reviews and community data.

Unity Healthcare Services is a home health agency serving Germantown, Tennessee offering Home Health. Families rate it 4.0 out of 5 across 4 reviews.

About Unity Healthcare Services

Unity Healthcare Services is a home health agency serving clients in Germantown, Tennessee. The agency was recommended by Baptist Hospital and arranges in-home care including overnight aide support for clients who need assistance following falls or changes in independence.

Reviewers describe notably different experiences with the agency. Several families praised the reliability and compassion of their caregivers, noting that staff arrived on time and showed genuine dedication to their clients' comfort and wellbeing. One reviewer wrote that the agency "within 3 days had a health aide ready to help" after an urgent request. However, other reviewers raised concerns about inconsistent attendance and professionalism among some staff members.

Types of Care at Unity Healthcare Services

Home Health

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Reviews of Unity Healthcare Services

4overall · 4 ratings combined

4★ on Google (4)

Jonathan Strausser

Jul 2026

via Google ↗ · Report

I would like to recognize Kelcie with UnitedHealthcare for the exceptional care, compassion, and dedication she has shown while caring for my father. As a family member, it means everything to know that your loved one is in the hands of someone who genuinely cares, and Kelcie has been nothing short of amazing. She consistently goes above and beyond her duties to ensure my father is comfortable, cared for, and treated with the utmost dignity and respect. Kelcie doesn’t simply provide care—she truly makes a difference in my father’s daily life. She assists him with all of his needs, helps keep his home clean and organized, and always makes sure he has everything necessary to remain safe and comfortable. Her willingness to help in any way possible speaks volumes about her character and commitment to her patients. What stands out most is her kindness and compassion. She treats my father as if he were a member of her own family. She is patient, attentive, dependable, and always has a positive attitude. Her genuine concern for his well-being gives our family tremendous peace of mind, knowing he is receiving the very best care possible. In today’s world, healthcare professionals like Kelcie deserve to be recognized and appreciated. She exemplifies what compassionate home healthcare should be and represents UnitedHealthcare in the best possible way. Her hard work, professionalism, and caring heart have made a lasting impact on our family. Our family is incredibly grateful for everything Kelcie has done for my father. We sincerely hope she receives the recognition she deserves because exceptional caregivers like her are truly rare. Thank you, Kelcie, for your dedication, kindness, and for making such a meaningful difference in my father’s life.

Rick Monroe

Jan 2025

via Google ↗ · Report

My mother had a sudden change of healthcare independence occur due to some falls. We needed someone to come in an stay overnight with her asap. I called Unity as they were on the recommendation list from Baptist Hospital and Harry immediately took my request and met with my mom and I and then within 3 days had an health aide ready to help her. Margaret showed up on time every day and my Mom loved her and she helped with getting to the bathroom, showers and other chores. She was very attentative all night long and all my Mom had to do we call out and she would come and help her. We used their service for 2 weeks straight and were very satisfied and felt the services were well worth the cost. There was not any long term contract either which was helpful as we were not sure how long the care would be needed.

Wilma Davis

Jun 2023

via Google ↗ · Report

I don’t recommend this company I have family friends who say the workers show up when they get ready they leave when they get ready they leave their trash in the home and some even sleep on the job one worker let her patient fall while she talked on her phone they are bad for business and lie about the simplest things

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Frequently Asked Questions

What types of care does Unity Healthcare Services offer?

Unity Healthcare Services offers Home Health.

Where is Unity Healthcare Services located?

Unity Healthcare Services is located at 3085 Fountainside Dr Ste 105 in Germantown, Tennessee.

What do families say about Unity Healthcare Services?

Unity Healthcare Services carries a 4.0 out of 5 rating from 4 Google reviews. Reviews for Unity Healthcare Services are mixed: several families praise attentive, compassionate caregivers who responded quickly to urgent needs, while a separate report raises serious concerns about staff reliability and safety. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Unity Healthcare Services?

Submit the Request Information form on this page, or contact Unity Healthcare Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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