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United Methodist Homes Hilltop Campus, photo 11 / 6

Quick Facts

Licensed capacity
72 residents

New York DOH

Licensed operator
Umh NY Corp.

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families rate United Methodist Homes Hilltop Campus 4.1 out of 5 stars based on 15 Google reviews, but no detailed written feedback is available to describe specific experiences with staff, care, or amenities.

What reviewers praise

  • Rated 4.1 out of 5 by 15 reviewers

AI-generated from reviews and community data.

United Methodist Homes Hilltop Campus is a senior living community in Johnson City, New York offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 16 reviews.

About United Methodist Homes Hilltop Campus

United Methodist Homes Hilltop Campus is a residential community in Johnson City, New York, offering independent living and assisted living options. The campus provides 24-hour staffing, housekeeping, laundry service, medication management, and social activities in gathering and activity spaces.

Reviewers consistently praised the physical environment, describing spaces as clean, bright, and well-maintained, with thoughtful seasonal decorations. Families noted that staff members were caring, competent, and compassionate, and expressed particular appreciation for responsive communication during the admissions process. However, reviews were mixed regarding the match between marketed services and actual care delivery after admission, with at least one family expressing concern about the transition from independent to assisted living.

Types of Care at United Methodist Homes Hilltop Campus

Assisted LivingIndependent Living

Amenities

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of United Methodist Homes Hilltop Campus

4.2overall · 16 ratings combined

4.2★ on Google (16)

Katie Comber

Aug 2026

via Google ↗ · Report

I have been extremely pleased with Sharon Hauver at Hilltop. I called her in a panic and she has been assisting me with compassion as I go through the arduous process of placing my aunt into long term care. I am from out of town, and she has made that hurdle a non issue. Her commitment and communication is outstanding. It’s clear she loves what she does. I never have to wait on details- she’s thorough and professional. My aunt doesn’t yet reside there, but I have a great feeling I made the best choice for her. Sharon is an excellent ambassador for United Methodist Homes. What a blessing it is to work with such a caring community.

Bob Storm

Feb 2026

via Google ↗ · Report

Our sister was a resident at Hilltop for just under a year, until it became evident that her needs required a greater level of care.<br>We found Hilltop to be very well maintained. The spaces were lovely - clean, bright and so nicely decorated for every holiday and season. Overall, the staff was caring, competent and compassionate, ( We call it "the 3 C's.") They developed a very nice rapport with our sister. (A special Shout Out to Sharon Hauver, in admissions, and Tanya, in the nurses' station at 2 West. They were exemplary.) ❤️ Our sister also very much appreciated Adam who is in charge of group activities and the warm and welcoming chaplain.<br>Many of the staff felt like family and their care and concern for our sister was a joy to observe. We felt very fortunate to have found Hilltop and we want to thank everyone involved in our sister's care. Your dedication is to be admired and you all are very much appreciated. Thank you.

James Neild

Sep 2025

via Google ↗ · Report

Teresa is amazing! She helped us through the process of getting our father moved in and settled.

Linda Hanenberg

Jul 2025

via Google ↗ · Report

Beware what you are getting into! The United Methodist Home - Hilltop Campus Assisted Living does a great job at one thing - that is selling you a story about the care your loved one will get! They are really great at this job! Unfortunately, what happens after the sale occurs is not so pretty. My mother was living in independent living and began to need more care. We were encouraged to apply for the assisted living ASAP as only 1 bed available. We rushed to move our mom and were quite surprised to find several empty rooms! My mom had an individual service plan (ISP) that detailed the supports she would receive. Even with this plan and frequent contacts and meetings to address issues, she did not get these services. That meant she would sit in urine soaked clothes because she was not assisted in the bathroom. She started losing weight because she was not getting needed assistance to eat many meals because she required support due to a vision impairment. We communicated with management several times as all these supports were in the ISP and there was no follow thru even when promised. Aides were always surprised to know about the change. Staff changed frequently so when family came to visit you generally did not talk to the same people. If you want your loved one to get quality care - stay away from this facility!

Marci Goodwin

Sep 2024

via Google ↗ · Report

I recently moved my Mom to the assisted living section and I have to say that Sharon and her staff made this difficult move much easier. She was always willing to take my calls and answer ALL of the many questions that I had!

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Frequently Asked Questions

What types of care does United Methodist Homes Hilltop Campus offer?

United Methodist Homes Hilltop Campus offers Assisted Living and Independent Living.

Where is United Methodist Homes Hilltop Campus located?

United Methodist Homes Hilltop Campus is located at 286 Deyo Hill Rd in Johnson City, New York.

What do families say about United Methodist Homes Hilltop Campus?

United Methodist Homes Hilltop Campus carries a 4.2 out of 5 rating from 16 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit United Methodist Homes Hilltop Campus?

Submit the Request Information form on this page, or contact United Methodist Homes Hilltop Campus directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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