MyLivingChoice

United Home Care - Exhava

3511 Camino del Rio S Ste 202

4.7(32 ratings)· San Diego average: 4.5

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United Home Care - Exhava, photo 11 / 5

Quick Facts

Business history
Family-owned agency operating in San Diego 13+ years
Caregiver tenure
Caregivers average 8 or more years of service
Agency model
Directly employs caregivers rather than a registry

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

United Home Care is a family-owned in-home care agency serving San Diego County, offering personal care, companionship, and specialized support for dementia, Parkinson's, and cancer patients. Client reviews are overwhelmingly positive, praising the office team's responsiveness and the compassion of caregivers, especially during end-of-life and dementia care situations. One critical review comes from a former per diem employee describing a difficult termination experience and communication breakdown.

What reviewers praise

  • Praised for compassionate, dedicated caregivers during dementia care
  • Quick response for last-minute round-the-clock care needs
  • Office staff described as kind, thorough, and accommodating
  • Caregivers matched to clients based on personality
  • Experienced with dementia, Parkinson's, and cancer-related care

What reviewers flag

  • One report of poor communication and abrupt termination from a former employee

AI-generated from reviews and community data.

United Home Care - Exhava is a home care agency serving San Diego, California offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.7 out of 5 across 32 reviews.

About United Home Care - Exhava

United Home Care provides in-home care services in San Diego, California. The agency delivers personalized care for seniors, individuals with disabilities, and others requiring support, with services available across the San Diego region.

The agency offers hands-on assistance with daily living tasks including bathing, grooming, dressing, meal preparation, and mobility support. United Home Care also provides companionship and emotional support through conversation and shared activities, respite care for primary caregivers available hourly or overnight, and specialized support for individuals with autism, dementia, Alzheimer's, Parkinson's disease, and cancer-related care needs. Family mentorship and guidance through caregiving decisions are also part of their service model.

United Home Care is licensed, bonded, and insured. All caregivers pass in-person interviews, background checks, and reference reviews. The agency emphasizes caregiver retention, with team members averaging 8 or more years of service, enabling long-term relationships between caregivers and clients. Each care plan is tailored to individual needs with consideration for personality matching between caregiver and client.

The company has operated as a family-owned business in San Diego for over 13 years. United Home Care serves families throughout San Diego County, from coastal communities to inland neighborhoods, and operates as a directly employing licensed agency rather than a caregiver registry.

Types of Care at United Home Care - Exhava

At-Home Care

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Reviews of United Home Care - Exhava

4.7overall · 32 ratings combined

4.7★ on Google (32)

Adriana Carrera

Jun 2026

via Google ↗ · Report

I’ve been working with United care since August of 2025 I’ve really enjoyed working with them I’ve learned a lot since August through all the training they’ve provided I’m really grateful to be a part of a team that cares about both client and employee.

Leticia Wade

Jun 2026

via Google ↗ · Report

Having worked with seniors for more than 15 years, I am very selective about the care providers I recommend. United Care Home Care has consistently exceeded expectations. Kasey and her wonderful team provide exceptional care, compassion, and support to both seniors and their families. They have been a true blessing to the families I’ve had the privilege of working with, and I highly recommend their service

Amy Smith

Mar 2026

via Google ↗ · Report

I was hired by United Care as a per diem employee, with the understanding that I would provide availability for nights and weekends. Shortly after being hired, I was offered a shift about an hour from my location, which I declined due to the distance. Later, I received a call at approximately 3:00 PM asking if I could cover a 4:00 PM call-off shift. At the time, I was returning to California from out of state and explained that it was not possible for me to arrive within one hour, at which point they hung-up on me while I was still speaking. Shortly afterward, I received an email stating that my employment was terminated effective immediately, citing that my availability did not align with the agency’s needs and that I had declined multiple shifts. This was confusing, as per diem employment typically involves accepting shifts that align with your stated availability, not being required to accept last-minute calls or assignments located far from your area. I responded in writing requesting clarification and explaining that I remained available and willing to work shifts consistent with the nights and weekends availability I originally provided. Rather than addressing those questions in writing, the company offered a phone call. When I reiterated that I preferred written communication for documentation purposes, I did not receive any further response. For a healthcare staffing agency, the lack of communication, transparency, and professionalism in handling employment matters was disappointing.

Garrett Putney

Feb 2026

via Google ↗ · Report

I can’t express enough how incredible the team is at United Care. We found ourselves needing round the clock care with very little notice and wow did the team come to the rescue. Everyone in the office is so kind , thoughtful , responsive, accommodating and thorough with their process. I can’t recommend this team enough! And as far as the caregivers go - they may as well have been angels sent to help. Beyond compassionate and so dedicated to their patients. They felt like part of our family - truly. This is a big decision to make but If you are wondering if you have found the right place you have!! Don’t think twice.

C Stone

Jul 2025

via Google ↗ · Report

United Care was wonderful!! The care given to my parents was top notch. Dad had dementia & the caregivers were professional, well trained & loving all throughout their end of life journey. Kasey was always there guiding the team & helping me. Thank you United Care💕

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Frequently Asked Questions

What types of care does United Home Care - Exhava offer?

United Home Care - Exhava offers At-Home Care.

How much does United Home Care - Exhava cost?

United Home Care - Exhava has not published its pricing. For context, communities in San Diego that publish rates start around $5,900 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is United Home Care - Exhava located?

United Home Care - Exhava is located at 3511 Camino del Rio S Ste 202 in San Diego, California.

What do families say about United Home Care - Exhava?

United Home Care - Exhava carries a 4.7 out of 5 rating from 32 Google reviews. United Home Care is a family-owned in-home care agency serving San Diego County, offering personal care, companionship, and specialized support for dementia, Parkinson's, and cancer patients. Client reviews are overwhelmingly positive, praising the office team's responsiveness and the compassion of caregivers, especially during end-of-life and dementia care situations. One critical review comes from a former per diem employee describing a difficult termination experience and communication breakdown. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit United Home Care - Exhava?

Submit the Request Information form on this page, or contact United Home Care - Exhava directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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