1 / 5United Home Care is a family-owned in-home care agency serving San Diego County, offering personal care, companionship, and specialized support for dementia, Parkinson's, and cancer patients. Client reviews are overwhelmingly positive, praising the office team's responsiveness and the compassion of caregivers, especially during end-of-life and dementia care situations. One critical review comes from a former per diem employee describing a difficult termination experience and communication breakdown.
AI-generated from reviews and community data.
United Home Care - Exhava is a senior care provider serving San Diego, California offering At-Home Care. Families rate it 4.7 out of 5 across 32 reviews.
United Home Care provides in-home care services in San Diego, California. The agency delivers personalized care for seniors, individuals with disabilities, and others requiring support, with services available across the San Diego region.
The agency offers hands-on assistance with daily living tasks including bathing, grooming, dressing, meal preparation, and mobility support. United Home Care also provides companionship and emotional support through conversation and shared activities, respite care for primary caregivers available hourly or overnight, and specialized support for individuals with autism, dementia, Alzheimer's, Parkinson's disease, and cancer-related care needs. Family mentorship and guidance through caregiving decisions are also part of their service model.
United Home Care is licensed, bonded, and insured. All caregivers pass in-person interviews, background checks, and reference reviews. The agency emphasizes caregiver retention, with team members averaging 8 or more years of service, enabling long-term relationships between caregivers and clients. Each care plan is tailored to individual needs with consideration for personality matching between caregiver and client.
The company has operated as a family-owned business in San Diego for over 13 years. United Home Care serves families throughout San Diego County, from coastal communities to inland neighborhoods, and operates as a directly employing licensed agency rather than a caregiver registry.
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Help Me Choose4.7overall · 32 ratings combined
4.7★ on Google (32)
Adriana Carrera
Jun 2026
I’ve been working with United care since August of 2025 I’ve really enjoyed working with them I’ve learned a lot since August through all the training they’ve provided I’m really grateful to be a part of a team that cares about both client and employee.
Leticia Wade
Jun 2026
Having worked with seniors for more than 15 years, I am very selective about the care providers I recommend. United Care Home Care has consistently exceeded expectations. Kasey and her wonderful team provide exceptional care, compassion, and support to both seniors and their families. They have been a true blessing to the families I’ve had the privilege of working with, and I highly recommend their service
Amy Smith
Mar 2026
I was hired by United Care as a per diem employee, with the understanding that I would provide availability for nights and weekends. Shortly after being hired, I was offered a shift about an hour from my location, which I declined due to the distance. Later, I received a call at approximately 3:00 PM asking if I could cover a 4:00 PM call-off shift. At the time, I was returning to California from out of state and explained that it was not possible for me to arrive within one hour, at which point they hung-up on me while I was still speaking. Shortly afterward, I received an email stating that my employment was terminated effective immediately, citing that my availability did not align with the agency’s needs and that I had declined multiple shifts. This was confusing, as per diem employment typically involves accepting shifts that align with your stated availability, not being required to accept last-minute calls or assignments located far from your area. I responded in writing requesting clarification and explaining that I remained available and willing to work shifts consistent with the nights and weekends availability I originally provided. Rather than addressing those questions in writing, the company offered a phone call. When I reiterated that I preferred written communication for documentation purposes, I did not receive any further response. For a healthcare staffing agency, the lack of communication, transparency, and professionalism in handling employment matters was disappointing.
Garrett Putney
Feb 2026
I can’t express enough how incredible the team is at United Care. We found ourselves needing round the clock care with very little notice and wow did the team come to the rescue. Everyone in the office is so kind , thoughtful , responsive, accommodating and thorough with their process. I can’t recommend this team enough! And as far as the caregivers go - they may as well have been angels sent to help. Beyond compassionate and so dedicated to their patients. They felt like part of our family - truly. This is a big decision to make but If you are wondering if you have found the right place you have!! Don’t think twice.
C Stone
Jul 2025
United Care was wonderful!! The care given to my parents was top notch. Dad had dementia & the caregivers were professional, well trained & loving all throughout their end of life journey. Kasey was always there guiding the team & helping me. Thank you United Care💕
United Home Care - Exhava offers At-Home Care.
United Home Care - Exhava is located at 3511 Camino del Rio S Ste 202 in San Diego, California.
United Home Care is a family-owned in-home care agency serving San Diego County, offering personal care, companionship, and specialized support for dementia, Parkinson's, and cancer patients. Client reviews are overwhelmingly positive, praising the office team's responsiveness and the compassion of caregivers, especially during end-of-life and dementia care situations. One critical review comes from a former per diem employee describing a difficult termination experience and communication breakdown.
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