1 / 5CMS Care Compare
Reviews for Unique Rehabilitation & Health Center are sharply divided: some families describe warm, engaged staff and lively activities, while others report serious neglect, theft, and unsanitary conditions. The overall Google rating is solid, but several detailed complaints raise real concerns about day-to-day care quality.
AI-generated from reviews and community data.
Unique Rehabilitation & Health Center is a senior living community in Washington, District of Columbia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 241 reviews.
Unique Rehabilitation & Health Center is a skilled nursing / long term care community in Washington, District of Columbia. The community is licensed for up to 230 residents.
Families rate Unique Rehabilitation & Health Center 4.3 out of 5 based on 241 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.3overall · 241 ratings combined
4.3★ on Google (241)
Adrienne Buchanan
Jun 2026
GOOD EVENING! HOPR ALL IS WELL!! I VISITED MY GRANDMOTHER (S. HOLLEY), TODAY, AND WAS VERY IMPRESSED WITH HER APPEARANCE, STAFF AND, THE FACT THAT THEY WERE HAVING "HAPPY HOUR FRIDAY!!!" I WHEELED MY GRANDMOTHER TO THEIR REC ROOM FOR THE FESTIVITIES... IT WAS SO NICE AND THE PATIENTS REALLY ENJOYED THEMSELVES, TO INCLUDE MY GRANDMOTHER WHOSE 99TH BIRTHDAY IS ON TOMORROW (6/6/26)... TO GOD BE THE GLORY AND KEEP UP THE GOOD WORK!!! MRS. A. Y. BUCHANAN 🤗🤗
Ilka Morris
May 2026
Unfriendly and overworked staff. Long response waiting times. Shift changes mean no patient attention for an hour plus. Building, beds and furniture in dire need of renovation. Patients begging for money and stealing food from others. Dirty facilities with curtains that haven't been washed in years. A very small handful of staff that truly care about patients. Everyone is just checking the box and waiting for their shift to end.
Patrick
Dec 2025
I visited this facility in September with my wife to see my sister-in-law, who resided here for approximately a year. Unfortunately, the conditions and level of care were deeply disappointing. From the moment I entered, there was a strong and persistent odor of urine and feces throughout the floor. The cleanliness was unacceptable and immediately raised concerns about sanitation and patient care. The room my sister-in-law shared was extremely cramped and felt more like a storage or utility space than a proper living area. There were also serious medical concerns. During her stay, my sister-in-law developed severe bed sores, resulting in open wounds. This should have been identified and addressed early by medical and nursing staff, and its progression raises serious questions about monitoring and care standards. I do want to recognize Robbie Clarke, who was professional, supportive, and responsive when my wife contacted him regarding concerns. He took the time to help and ensured our requests were addressed. I would also like to acknowledge a female security officer who went above and beyond by delivering a pizza my wife ordered for her sister. That level of kindness and professionalism stood out. Unfortunately, those positive interactions do not outweigh the overall experience. Many staff members appeared disengaged or unprofessional, and the facility did not meet reasonable expectations for cleanliness, dignity, or medical oversight. I am relieved my family member is no longer there. I truly hope conditions improve for the residents who remain and that the employees who genuinely care are supported. As it stands, I would not recommend this facility to others.
23Bigrell
Dec 2025
I am writing to file a formal complaint regarding the unacceptable conditions and treatment my aunt received at Unique Rehabilitation & Health Center. The issues we encountered during her stay were not only unprofessional but also dangerous to her health and well-being. First and foremost, the facility consistently had a strong odor of urine and feces, creating an unsanitary and unsafe environment. Additionally, the staff repeatedly demonstrated unprofessional behavior. My aunt, who is bed bound and fully dependent on staff assistance for daily activities, was treated with a lack of respect and compassion. Staff members frequently ignored her bedside call button, leaving her without necessary care for extended periods. More distressing, several incidents involving theft occurred during her stay. Staff went through her delivered packages, opened boxes without permission, and stole candy and personal items. Even more alarming, her lockbox key was taken, and her debit card was stolen and used to make unauthorized charges totaling over $100. This breach of trust and security is completely unacceptable. On several occasions, the facility claimed that her packages had not arrived, despite delivery notifications confirming they had. Only after repeated calls would staff “locate” the items, which often turned up opened. This pattern clearly indicates mishandling or intentional tampering with her belongings. Because my aunt is bed bound, she relies entirely on the staff to reposition her and assist with hygiene. The neglect she experienced resulted in the development of severe bedsores, ultimately requiring hospitalization. This level of neglect is inexcusable and reflects a dangerous failure by your staff to provide even the most basic standard of care. Based on these experiences, I would never recommend Unique Rehabilitation & Health Center to anyone. No family should have to worry about the safety, dignity, or well-being of their loved ones in a place that is supposed to care for them. If I could give this facility zero stars, I would. I expect this complaint to be taken seriously and investigated thoroughly. I request a written response outlining the steps your facility will take to address these issues and ensure no other resident experiences the same mistreatment. Thank you for your attention to this matter. I look forward to your prompt response.
Lisa Haynes
Dec 2024
I was blessed and honored to share time at the Unique Rehabilitation Center today with members of my church- New Home Baptist/Landover, Maryland. I was also able to share handmade Holiday cards that were made by students from Bunker Hill Elementary School in NE Washington, DC
7 inspection visits in the last three years, 81 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternCorrected Feb 22, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2025
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2025
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025
Conduct testing and exercise requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Put firmly secured handrails on each side of hallways.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 8, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Dec 5, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jan 9, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Dec 5, 2022
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2022
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2022
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Ensure a qualified health professional conducts resident assessments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 11, 2020
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2020
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2020
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2020
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2020
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2020
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Unique Rehabilitation & Health Center offers Skilled Nursing / Long Term Care.
Unique Rehabilitation & Health Center is located at 901 First Street Nw in Washington, District of Columbia.
Reviews for Unique Rehabilitation & Health Center are sharply divided: some families describe warm, engaged staff and lively activities, while others report serious neglect, theft, and unsanitary conditions. The overall Google rating is solid, but several detailed complaints raise real concerns about day-to-day care quality.
Unique Rehabilitation & Health Center had 7 government inspection visits in the last three years, with 81 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Unique Rehabilitation & Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Unique Rehabilitation & Health Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Washington.
Washington, Virginia0.9 mi
4.7(102)
Independent Living
Rogers, Minnesota1.5 mi
3.7(26)
Assisted LivingIndependent LivingMemory Care
Washington, District of Columbia1.6 mi
Skilled Nursing / Long Term Care
Washington, District of Columbia1.6 mi
3.1(39)
Skilled Nursing / Long Term Care
Washington, District of Columbia1.9 mi
4.3(177)
Skilled Nursing / Long Term Care
Washington, District of Columbia2.1 mi
4.6(216)
Independent LivingSkilled Nursing / Long Term Care
Home care agencies serving Washington bring help to the house: daily living, companionship, and respite for family caregivers.
