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Twin Lakes Therapy & Living

6152 Highway 202 East

4.3(18 ratings)

Twin Lakes Therapy & Living, photo 11 / 4

Quick Facts

Total units
80
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
80
Staffing rating
5-Star CMS rating, above-minimum nurse staffing
Room type
Private rooms with showers for residents
Rehab feature
On-site kitchen and bathroom for home transition
Care programs
Offers both short-term rehab and respite care

What Families Think

Most reviewers describe Twin Lakes Therapy & Living as a clean, compassionate skilled nursing and rehab facility where staff treat residents with kindness, dignity, and attentiveness, especially during difficult end-of-life or recovery periods. One long-term resident, however, reported inconsistent staffing levels and recurring supply shortages, along with repetitive or lukewarm meals.

The Good

  • Staff described as kind, empathetic, and attentive
  • Facility consistently described as very clean
  • CMS 5-star rating with staffing above minimums
  • On-site physical, occupational, and speech therapy
  • Families praised compassionate end-of-life care

The Bad

  • One report of insufficient CNAs on nights/weekends
  • One report of recurring shortages of wipes and briefs
  • One reviewer described repetitive, sometimes lukewarm meals
  • One report of administrative errors ordering resident supplies

AI-generated from reviews and community data.

Twin Lakes Therapy & Living is a senior living community in Flippin, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.3 out of 5 across 18 reviews.

About Twin Lakes Therapy & Living

Twin Lakes Therapy and Living in Flippin, Arkansas offers both short-term rehabilitation and long-term care services. The community provides private rooms with showers for residents in both programs, along with day spaces conveniently located off each hall for resident use.

Therapeutic services include physical therapy, occupational therapy, and speech therapy. The facility features a full kitchen and bathroom designed to assist residents with transitioning back to home, supporting independence and skill development.

Dining and community spaces include a large communal dining area for meal service and an inviting entry with a fireplace. A registered dietitian develops appetizing menus to create a home-like dining experience. Outdoor amenities include an enclosed courtyard with a gazebo and a concrete walking path for resident recreation and exercise.

Types of Care at Twin Lakes Therapy & Living

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Twin Lakes Therapy & Living

4.3overall · 18 ratings combined

4.3★ on Google (18)

Donna May

Mar 2026

via Google

I was a resident there for two years. The staff is great, when they had enough CNAs on nights and weekends. They have not had enough supplies i.e. wipes, briefs. The kitchen is another problem. Breakfast was repetitious. I got the same thing: Cheerios or cold biscuts and salty gravy. I often got meals lukewarm. One time, I didn't get dinner! The administration needs work. Ordering resident supplies has been from wrong size brief to smaller packs of wipes. It is a very clean facility and that is the only good thing I can say.

Teresa R Plowman

Nov 2025

via Google

This is the first nursing home I have walked in, in my 55 years of life and it smelled very clean. The staff is so nice and very helpful, they made us feel welcomed. We ate lunch with my stepdad and the food was so good. Thank you to the staff for taking care of my dad and being so kind. The residence were all clean and they were playing games on the Wii. Gave us a good peace of mind!! That means the world to us! Thank you!

Carol Borgstadt

Oct 2024

via Google

My 61 year old sister entered the Twin Lakes nursing home about a month or two ago because of deterioration caused by ALS. The staff have been so good to her, treating her with empathy, kindness, gentleness and attentiveness. I know they are all busy here but from the administrator to the director of nursing to the nurses and CNAs to the janitor, I am so impressed with the quality of people they employ here. Everyone is so sweet. I know nursing homes get a bad wrap but I am so grateful that my sister is here getting the care that she needs for the last few months of her life.

Stacey Green

Jun 2024

via Google

My Mother Constance Hardt went to Twin Lakes Therapy and Living in February of this year after a stroke that resulted in a fall which broke her ankle. I cant tell you how good they were to her for her entire stay. Many of the staff came to love her sassy personality and would check up on her often even when not working her hall. The staff gave me peace of mind that she was safe and provided for, something I could not do on my own with a full time job. She was treated with respect, dignity, and love. On the day of her passing, june 11th 2024 the staff helped my husband and I through it all with hugs and tears and were there for any questions we might have. They showed us the same love and respect that they had shown her the entire stay. Thank you to the entire staff for everything you all did to make a very hard situation bearable! Some of you girls went way above and beyond for all three of us and I will never forget any of you!

Better Way HC Consulting

Sep 2019

via Google

Twin Lakes Therapy & Living is one of the best nursing homes in the county. It is rated 5 Star by CMS and has more than the minimum number of nurses on staff each day than CMS requires! The food is good and the residents are well taken care of. I would recommend anyone to have your family member recover here!

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Government Inspection History

4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 12, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 12, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 12, 2025

Nov 1, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 16, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 16, 2024

Mar 15, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 14, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2024

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Provide appropriate foot care.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024

  • Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Mar 15, 2024

Jan 27, 2023Fire Safety StandardHealth Standard8 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2023

  • Properly provide smoke detection systems in areas open to corridors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Twin Lakes Therapy & Living offer?

Twin Lakes Therapy & Living offers Skilled Nursing / Long Term Care.

Where is Twin Lakes Therapy & Living located?

Twin Lakes Therapy & Living is located at 6152 Highway 202 East in Flippin, Arkansas.

What do families say about Twin Lakes Therapy & Living?

Most reviewers describe Twin Lakes Therapy & Living as a clean, compassionate skilled nursing and rehab facility where staff treat residents with kindness, dignity, and attentiveness, especially during difficult end-of-life or recovery periods. One long-term resident, however, reported inconsistent staffing levels and recurring supply shortages, along with repetitive or lukewarm meals.

How did Twin Lakes Therapy & Living do on recent health and safety inspections?

Twin Lakes Therapy & Living had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Twin Lakes Therapy & Living?

Submit the Request Information form on this page to connect with Twin Lakes Therapy & Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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