MyLivingChoice

Turtle Creek Rehabilitation And Wellness Center

3000 Mccomas Avenue

3.1(94 ratings)· Kensington average: 4.5

Turtle Creek Rehabilitation And Wellness Center, photo 11 / 5

Quick Facts

Total units
140
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
140
Therapy services
On-site physical and occupational therapy team
Outpatient support
Staff arrange aide and transport to outside appointments

What Families Think

Reviews for Turtle Creek Rehabilitation And Wellness Center are sharply mixed: some families praise the physical and occupational therapy team and describe attentive, well-organized care, while others describe serious lapses including neglect, unsanitary conditions, and slow staff response. The wide range of experiences suggests care quality may vary significantly depending on unit, shift, or timing.

The Good

  • PT and OT team praised by multiple reviewers
  • One reviewer reported quick call-button response times
  • Staff arranged transportation and an aide for outpatient appointments
  • Smooth, supportive admissions process described by one family

The Bad

  • Multiple reports of infrequent bathing and personal neglect
  • Several reviewers describe rude or disrespectful nursing staff
  • One reviewer described an old, unsanitary, urine-smelling building
  • One serious report of a missed infection leading to hospitalization
  • Reports of falls, unanswered call bells, and slow nurse response

AI-generated from reviews and community data.

Turtle Creek Rehabilitation And Wellness Center is a senior living community in Kensington, Maryland offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 94 reviews.

About Turtle Creek Rehabilitation And Wellness Center

Turtle Creek Rehabilitation And Wellness Center is a skilled nursing / long term care community in Kensington, Maryland. The community is licensed for up to 140 residents.

Families rate Turtle Creek Rehabilitation And Wellness Center 3.1 out of 5 based on 94 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Turtle Creek Rehabilitation And Wellness Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Turtle Creek Rehabilitation And Wellness Center

3.1overall · 94 ratings combined

3.1★ on Google (94)

William Fennie

Apr 2026

via Google

I arrived at this facility Around mid April 2026 after four weeks hospitalization for hip replacement surgery and a complicated intestinal disorder. We were very concerned that the nursing care should be up to the task of managing my rather complicated case. I have to say that the staff here have met every expectation that we had for care. The nurses are attentive, thoughtful, and available. One metric that is important to me is the time lapse between sending a request for help And help arriving. I am pleased to say that in 95% of cases a nurse or aide arrived within two or three minutes of having pushed the call button. The PT and OT personnel are highly qualified and very helpful for the important therapy needed to get my mobility back. So far, I have had two outpatient appointments that required to travel to another location. In each case, the staff at this facility arranged for me to have an aide to travel with me and arranged for transportation to the outpatient location. Excellent support. In short, I feel very well cared for here, and I’m grateful for the professionalism of the administrative staff as well as the nursing staff.

Emmanuel Marlow

Dec 2025

via Google

Hello this.place is the.pits people fall.and know one comes to.help i.have videos of many accidents in here on my phone, people lay in they Bm for hours,and know.one.comes around to.check for hours,they are a few good GNA and nurses. I have had two room mates that passed away in my room by the time someone comes it's to late,having a heart attack in.here with.knowone.checking on people it be.to late it's terrible know one should put they loves here ,profit before care wish i.had.someone that cares to look at these.videos but I'll save.them until some one that cares come to.see them

Ebony Thomas

Nov 2025

via Google

I would rate this establishment a minus 10 if possible. This place was recommended to me. Before I chose them I met with the administrator and director. I was lead on what seemed to be a great tour while hearing great news about the place. The building is very old and smell of strong urine. That should have been a red flag, however I choose to continue with the tour. Upon getting to the floor my love one would be stay on. The smell was better and the room was decent. After meeting the physical therapy team i knew that was the place for him. After about a week my love one was having issue with the nurses on his floor. Not coming to assist with his needs for hours at a time. I would call the nurse station only for the phone to constantly ring. I started popping up almost everyday. There would be patients sitting in and roaming the hallways. There was issues with other patients going in my love ones room. The nurses would be crowded around the desk laughing and joking as if there was no job to be done. I had to bathe my love one on several occasions while the nurses were still on duty. My love one had to have a catheter because he wasn't able to get to the restroom on his own. After a few days I noticed the urine in the catheter line was really dark and brought it to the head nurses attention. Asking them to check for any infection. The assured me it would be handled. Few days later my love one is constantly telling them that his stomach was in so much pain. At the same time the head nurse is calling telling me that my love one is faking being sick so he doesn't have to do physical therapy and he's not eating. After talking to my love one I told him I'd be there first thing in the morning. Before I could get up the next morning. The head nurse called at 7am to inform me that my love one vitals were very low and they were advised to put him on IV fluids. I immediately got up and headed there. Im almost an hour away from the place. I get there at 9am. I walked into my love one laying in the bed sweating with a wet towel over his head. There was no IV fluids in sight. The dark urine coming from the catheter was now all blood. Immediately I got the nurse to ask why wasn't the doctor there or why hasn't the ambulance been called. The nurse said she had no clue about what was going on and that she was advised to give him ensure. They would not call the ambulance so I called myself. All while the supervising nurse was laughing saying I was overreacting. The ambulance got there and saw everything going on and asked the supervising nurse what his vitals were. The nurse replied that his blood pressure was 70/54 with a heart rate of 122. They rushed him to the hospital where was admitted for two weeks because the infection was never attended to and spread to his blood. Had i not got there when I did. My love one would not be here today. This place is horrible and the nursing staff has no care or compassion for any of the patients or their jobs. Before I would have sent him back there. I would have just brought him home. I feel sorry for the physical therapy team, they were really awesome but other than that this place is a patients nightmare.

Eric McDonald

Aug 2025

via Google

My mother is currently here and I'm looking for better options. Please don't bring your loved ones here. They only provide showers 2 times a week unless your loved ones can shower themselves. I was even denied access to give my mother a shower. Even when I finally gained excess to the showers they were dirty.The nurses are rude and disrespectful. I witnessed multiple nurses verbally abusing the residents here. Social Service admins don't reply to emails or answer calls. I've asked for multiple health reports for my mother and nothing. I've called the director the of the building but still nothing has helped. I'm currently looking for another facility because it's no way possible this place should still be up and running. This building is old and unsanitary.

Justin Haver

Nov 2024

via Google

We are absolutely thrilled with our experience at Kensington Healthcare Center! From the very first interaction with admissions, the team was incredibly easy to work with, guiding us through every step with patience and understanding. The staff’s professionalism and genuine care made the transition smooth and stress-free for our family. Most importantly, knowing that our father is now in a safe and nurturing environment gives us immense peace of mind. The center provides exceptional care, ensuring that he is comfortable, respected, and well-looked after every day. It’s clear that Kensington Healthcare Center prioritizes the well-being and happiness of their residents. Our family is able to stop in and spend quality time with him and we go on walks together outside around the lake. Dad seems more relaxed and happier here than he did living alone. Thank you to everyone at Kensington Healthcare Center for making such a positive difference in our lives. We couldn’t be happier with our decision and highly recommend this wonderful facility to anyone seeking top-notch care for their loved ones!

Request information

Ask about availability, pricing, or a tour. Your details go only to Turtle Creek Rehabilitation And Wellness Center, never sold or shared.

Government Inspection History

7 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Health Complaint2 citations
  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2026

Feb 9, 2026Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 13, 2026

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

  • Provide training in compliance and ethics.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026

Feb 6, 2026Fire Safety Complaint3 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 13, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 13, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 13, 2026

Feb 27, 2025Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2025

  • Ensure resident rooms meet each resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025

Oct 2, 2024Health Complaint14 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 10, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

Nov 2, 2020Fire Safety StandardHealth Standard6 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Oct 15, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2020

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2020

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 17, 2020

  • Have proper medical gas storage and administration areas.

    Severity B of L: potential for minimal harm, patternCorrected Nov 17, 2020

Feb 28, 2019Fire Safety StandardHealth Standard7 citations
  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2019

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 27, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Turtle Creek Rehabilitation And Wellness Center offer?

Turtle Creek Rehabilitation And Wellness Center offers Skilled Nursing / Long Term Care.

Where is Turtle Creek Rehabilitation And Wellness Center located?

Turtle Creek Rehabilitation And Wellness Center is located at 3000 Mccomas Avenue in Kensington, Maryland.

What do families say about Turtle Creek Rehabilitation And Wellness Center?

Reviews for Turtle Creek Rehabilitation And Wellness Center are sharply mixed: some families praise the physical and occupational therapy team and describe attentive, well-organized care, while others describe serious lapses including neglect, unsanitary conditions, and slow staff response. The wide range of experiences suggests care quality may vary significantly depending on unit, shift, or timing.

How did Turtle Creek Rehabilitation And Wellness Center do on recent health and safety inspections?

Turtle Creek Rehabilitation And Wellness Center had 7 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Turtle Creek Rehabilitation And Wellness Center?

Submit the Request Information form on this page to connect with Turtle Creek Rehabilitation And Wellness Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Turtle Creek Rehabilitation And Wellness Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Kensington.

Prefer to stay home?

Home care agencies serving Kensington bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Kensington