1 / 6Reviews for Turtle & Crane are sharply divided: several families describe warm, attentive, family-like care especially during a loved one's final months, while multiple other reviewers report serious neglect, understaffing, and safety concerns. The split suggests care quality may vary significantly depending on staffing levels at any given time.
AI-generated from reviews and community data.
Turtle & Crane Assisted Living is a senior living community in Idaho Falls, Idaho offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 24 reviews.
Turtle & Crane Assisted Living is a memory care and assisted living residence in Idaho Falls, Idaho, offering around-the-clock care to seniors from Southeast Idaho. The facility was designed with aging residents in mind and combines the comfort of home with quality care services.
The community specializes in memory care and provides a wide variety of care services. Staff are trained and available to address residents' individual needs. To ensure personalized attention, the facility limits occupancy to 16 residents per building, allowing for necessary one-on-one care for each resident.
Living arrangements are flexible, with furnished and unfurnished options as well as private or shared suites available to match residents' preferences. The community offers activities and meals within a safe and secure environment designed for aging adults.
Turtle & Crane welcomes visitors and volunteers, recognizing the importance of family and community connections for residents.
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Help Me Choose3.7overall · 24 ratings combined
3.7★ on Google (24)
James Bennett
Aug 2026
my step dad and my father both passed here.<br><br>imo Turtle & Crane is the best assisted living business in town. Assisted Living without all the bs.<br><br>I tried both of the larger competitors and they can't compare.<br><br>As my dad said;<br>"This is my home now."
Sarah Ryner
Jul 2026
My mother in-law lived here at her end of life. She was well taken care of and fed. They made sure to come quickly whenever there was a need. Becky is the best at addressing any concerns or needs. She was always easy to get a hold of and very kind and loving towards all residents that lived here.<br>Most of the caregivers treat the residents like they are family. They cook homemade meals and make sure all eat whether they bring the food to their room, take them down to the dining area, or hand feed them.<br>Thank you for giving my mother in-law the best care possible with loving arms and an open heart. 💓<br>I most definitely would recommend living here.
Shianne Call
Dec 2025
I have taken care of a few different patients in this facility and the care has always been top notch. The caregivers show compassion and kindness. The administrator kindra is easy to work with, pleasant, and always on top of things. I appreciate the care they give to my patients and would recommend them to anyone looking for an assisted living for their family.
Jennifer Bell Caillier
Dec 2025
After staying at a different facility where my mother was extremely unhappy we were a bit apprehensive as well as untrusting of truly any facility. We decided to give Turtle and Crane a shot. From the moment my mother arrived she was relaxed, comfortable and well cared for. The staff are second to none and treated my mother like family. Special shout out to Tess and Breanne (Bre). Kindra and Amy are also wonderful along with everyone there. My mom loved the people there and I would recommend this place to anyone who wants an intimate family type setting along with staff who are well trained and give specialized care to each individual. Thank you turtle and crane for loving my mother as your own. We are so grateful my mother’s last days were in such loving care. Love you guys
Jared
Apr 2024
I recently visited a friend who is one of their residents. She said that she’s happy living here and that it feels as close to being at her own home as you can get. Her room and the common areas were clean and orderly. The staff was courteous, attentive, and eager to lend a helping hand. The other residents appeared healthy and happy as well. I was very pleased with my visit. Thanks for taking such amazing care of her!
Turtle & Crane Assisted Living offers Assisted Living, Independent Living and Memory Care.
Turtle & Crane Assisted Living is located at 1950 1st St in Idaho Falls, Idaho.
Reviews for Turtle & Crane are sharply divided: several families describe warm, attentive, family-like care especially during a loved one's final months, while multiple other reviewers report serious neglect, understaffing, and safety concerns. The split suggests care quality may vary significantly depending on staffing levels at any given time.
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Home care · no referral needed
Home care agencies serving Idaho Falls bring help to the house: daily living, companionship, and respite for family caregivers.
