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Trinity Health At Home - Grand Rapids

1430 Monroe Ave NW Ste 120

4.1(37 ratings)· Grand Rapids average: 4.1

Trinity Health At Home - Grand Rapids, photo 1

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1991
Specialized care available
Skilled wound care nursing provided at home
Personal care support
In-home bathing and hygiene assistance offered

What Families Think

Most reviewers describe the home health aides and nurses from Trinity Health At Home - Grand Rapids as compassionate and attentive, often naming individual caregivers who went out of their way to help. One reviewer, however, described a frustrating experience with being referred to multiple specialists for a serious ongoing health issue without resolution.

The Good

  • Reviewers repeatedly praise specific caregivers by name
  • Personal, attentive bathing and hygiene assistance at home
  • Wound care nursing described as proficient and responsive
  • Families feel cared for during hospital recovery
  • Staff described as thoughtful and going above expectations

The Bad

  • One report of being shuttled between specialists without resolving a serious symptom
  • One account describes feeling care was deprioritized after repeated referrals

AI-generated from reviews and community data.

Trinity Health At Home - Grand Rapids is a home health agency serving Grand Rapids, Michigan offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.1 out of 5 across 37 reviews.

About Trinity Health At Home - Grand Rapids

Trinity Health At Home - Grand Rapids is a home health and hospice provider serving patients in Grand Rapids, Michigan. The service brings medical care and support directly into patients' homes during recovery, rehabilitation, and end-of-life care.

Families highlight the dedication and compassion of the care team, particularly noting caregivers who adapt thoughtfully to changing needs. Staff members are described as prompt, thorough, and genuinely invested in their patients' wellbeing. One family wrote, "their attention to detail and dedication in caring for our Mom has been truly life saving." Multiple reviews name specific caregivers, including aides and nurses, as going above and beyond in their daily work.

The service holds a 4.1 out of 5 rating based on 37 Google reviews. Positive feedback centers on reliable scheduling, compassionate care, and caregivers who build meaningful relationships with patients and families during vulnerable times.

Types of Care at Trinity Health At Home - Grand Rapids

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Trinity Health At Home - Grand Rapids

4.1overall · 37 ratings combined

4.1★ on Google (37)

Margene Andree

Mar 2026

via Google

I just want to say I am so thankful that I chose Trinity home care as the place to have the young ladies come and take care of me while I'm recuperating at home from my hospital experience, I want to tell you that all 4 of the girls that came to my house were just wonderful and I'm going to list Lindsay, I'm going to list Dinah and I'm going to list Tracy with especially, I want to tell you about the lady that you sent by the name of Karen to help me with a shower never in my lifewould i expected to need help. But She helped scrub my back and feet she helped with lotion she had my towel ready. What a blessing. I enjoyed and appreciated all the help. Thank you.Margene!

Maureen McMinn

Feb 2026

via Google

Karen attended to my MIL, Norma, whose 97. Norma doesn't have the QR capabilities on her phone, so I am using mine. She wanted to praise Karen! Karen was kind and very accommodating. We all want to thank her!

Cindy Vandenberg

Feb 2026

via Google

Hi. Im Cindy VandenBerg in Grand Rapids Mi. Im home from hospital and rehab. I have big wounds on both lower legs. My home wound care nurse is Jeremy. Trinity health home care. My care is above excellence. He is prompt to scheduled time and ready to work. He thinks outside the box. He is efficient. We have gotten to know each other. His care is proficient. I feel blessed to have him as my nurse. He exceeds all all categories of home care and if something needs attention he is on his phone to resolve the issue. Thank you Jeremy. Im the lucky one.

austin mersmann

Sep 2025

via Google

I was shuttled to random doctors for my sinus problems and bleeding bowel movements. Everything my main doctor found was treated as a major issue that needed to be resolved now. When i went to their specialist they were confused why i was there the 3 times i was sent. I was shipped out of all of them saying that whatever my main doctor thought he saw wasnt there so go to the next specialist. I eventually get back to my main doctor and instead of trying to findout what we need to do next im sent home with the perscription of baby wipes and we will see if it clears up in a month (after several months of consistant bleeding more than half the week) no help, and no desire to help. I guess i was shipped around to random doctors to get a few extra payments before they gave up on giving any care entierly

Amanda Flores

Aug 2024

via Google

I can not say just how incredibly thankful I am for this service! The entire team are caring and compassionate. Their attention to detail and dedication in caring for our Mom has been truly life saving. I can not say enough about Karen, the bath aide. She goes above and beyond when taking are of my Mom. Not only did she do a great job with adapting to our Moms changing needs but she also was incredibly thoughtful. She even took the time to blow dry our Moms hair and make sure she looked pretty:) we are keeping our fingers crossed that we will not be needing their services again. If by chance we do need their services again, it definitely sets my mind at ease knowing there is care out there that I can trust! Thank you Trinity at Home for all you have done.

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Medicare Quality of Care

Trinity Health At Home - Grand Rapids is a Medicare-certified home health agency (certified since 1991). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency79%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

388 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community94%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations85%US 61%

Service area

Trinity Health At Home - Grand Rapids reports serving 55 ZIP codes, including Grand Rapids, Wyoming, Ada, Allendale, Alto, Belding, Belmont, Byron Center, Caledonia, Casnovia and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237217. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Trinity Health At Home - Grand Rapids offer?

Trinity Health At Home - Grand Rapids offers Home Health.

Where is Trinity Health At Home - Grand Rapids located?

Trinity Health At Home - Grand Rapids is located at 1430 Monroe Ave NW Ste 120 in Grand Rapids, Michigan.

What do families say about Trinity Health At Home - Grand Rapids?

Most reviewers describe the home health aides and nurses from Trinity Health At Home - Grand Rapids as compassionate and attentive, often naming individual caregivers who went out of their way to help. One reviewer, however, described a frustrating experience with being referred to multiple specialists for a serious ongoing health issue without resolution.

Does Medicare cover care from Trinity Health At Home - Grand Rapids?

Yes. Trinity Health At Home - Grand Rapids is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Trinity Health At Home - Grand Rapids?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Trinity Health At Home - Grand Rapids?

Submit the Request Information form on this page to connect with Trinity Health At Home - Grand Rapids and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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