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Towson Rehabilitation And Healthcare Center

509 East Joppa Road

4.1(140 ratings)· Towson average: 4.2

Towson Rehabilitation And Healthcare Center, photo 11 / 5

Quick Facts

Total units
132
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
132
Therapy services
On-site PT, OT, and speech therapy offered
Pricing transparency
No published pricing; contact community directly

What Families Think

Towson Rehabilitation and Healthcare Center is a skilled nursing and rehab community in Towson, Maryland, with a 4.1-star Google rating from 140 reviews. Reviewers often praise the therapy team and caring individual staff members, though a few raise serious concerns about neglect, communication, and cleanliness during a difficult stay.

The Good

  • Reviewers praise PT, OT, and speech therapy quality
  • Staff described as kind, respectful, and professional
  • Social worker helped connect family with housing resources
  • Specific staff and nurses singled out for great care

The Bad

  • One detailed report described missed meds, ignored needs, and neglect
  • One reviewer noted dirty carpet needing thorough cleaning
  • One report of poor food quality and staff refusing help
  • One reviewer described confusing intake with no orientation to rules

AI-generated from reviews and community data.

Towson Rehabilitation And Healthcare Center is a senior living community in Towson, Maryland offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 140 reviews.

About Towson Rehabilitation And Healthcare Center

Towson Rehabilitation and Healthcare Center is a skilled nursing and long-term care facility in Towson, Maryland, with a licensed capacity of 132 beds. The center provides rehabilitation services including physical therapy, occupational therapy, and speech therapy alongside nursing care.

Family experiences at the center are mixed. Several families praise the clinical team and direct care staff, particularly noting physical and occupational therapy services and individual caregivers who demonstrate attentiveness to personal hygiene and dignity. One family wrote that their brother "was treated with respect and kindness" and "well taken care of." Social work support has also been highlighted as valuable during transitions. However, some families report concerns about cleanliness in shared spaces and inconsistency in the quality of service across the facility.

With a 4.1-star Google rating based on 140 reviews, the facility shows meaningful variation in family satisfaction. Strengths appear concentrated in therapy delivery and select staff members, while operational consistency remains an area families have flagged for improvement.

Types of Care at Towson Rehabilitation And Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Towson Rehabilitation And Healthcare Center

4.1overall · 140 ratings combined

4.1★ on Google (140)

Julie

Jul 2026

via Google

Heads up - this is super long review but i tried to shorten it. It's a freaking joke this place get 5 stars from other people in past 2 months ☠️. This place deserves one star for occupational therapy, physical therapy, and the few who are nice, helpful or reasonable staff!!!! I'm writing this now just in case if something more awful happens to me than tues night and i need to express my experience so far now and see how it goes but there are finally big changes since yesterday but sadly a friend in here might have got retaliation already yesterday because of me, i complained too much and I feel horrible so i was too late to post this. I'm a resident here for short rehab with a disorder and disease thats debilitating my body, brain and life. I've been here more than a month and things got worse the more I stayed here until yesterday. Coming here was overwhelming and confusing and still is because this place was a hot mess to me and of course i want a organized, tidy, respectful, safe and helpful place but instead there's many mistakes daily. First few days i get asked lots of questions by many staff people and get a body exam but I wasn't informed or had orientation of guidelines, rules, requirements, rights, tour, how or when to see doctors or mental therapists, etc. I see our rights being violated, hipaa being broken, see and be neglected or abandoned (incorrect monitor on meds, not getting water all day, ignoring us, our needs and wants, oxygen tanks getting low, are we even eating enough because the food is not good enough to eat, staff refusing to help, etc), and being treated rudely or getting ignored by staff for nothing which makes us more miserable in here. I'm in rage because i missed my very important outside appointment because i needed transportation authorization approval but got denied so i rescheduled for next month and found out my insurance pays 100 days as long i don't turn down therapy 3 straight times so i wasted a month here. I'm also missing mental therapy which I didn't know I could see her more til now. Half of my laundry is missing still so laundry gets backed up. Most times i get the run around asking staff something and they tell me to ask that person which i go wheeling down the hallways on each floor for that person, they should know if that person is here or not and what shift so i don't waste effort and time searching for answers all day. I've been complaining a lot to the administrator too since July 3rd except past weekend and yesterday and he made a mistake and lied so I lost faith in him. Things are improving much better yesterday but I'm considering transfer depending how we'll see in 2 weeks. I'll delete or edit this review for updates. I probably wrote a college essay when I did try to shorten the summary lol. Hope this makes sense, my mind is off or breaking down.

Jon McCready

May 2026

via Google

I visited my brother he out of his bed and sitting upon in a chair he was clean shaven and dressed. The worker (Niki) that cares for my brother does a great job with him. My brother’s attitude is always better when he’s in the chair and cleaned up.

Diane Hauserman

May 2026

via Google

My disabled brother spent about a month at Towson Rehab recently. He was treated with respect and kindness. He was well taken care of. Staff was friendly and professional and he received the PT, OT and Speech services that he needed. I cannot say enough good things about Monica Brown, social worker. Our family was in a tailspin because my brother lost his housing after a stay in the hospital and Monica was able to connect us with Oasis, an agency specializing in low income housing for seniors and the disabled. Thank you, Monica and Towson Rehab for your care and help during a difficult time.

Robin Poole

Mar 2026

via Google

Everyone was friendly, and I enjoyed observing the atmosphere of the place. However, the cleanliness could be improved, as the café carpet was quite dirty and in need of more than just vacuuming—it should be scrubbed thoroughly. Aside from that, I had a pleasant visit.

sagar pun

Jan 2026

via Google

An Ode To The Place Where Strength Is Reborn. A Heartfelt Thank you to the incredible team at Towson Rehabilitation and Healthcare Center. On behalf of patient Lilman Gurung and his family we wanted to thank all the unsung heroes to The Therapist, The Nurses and Nursing assistants, The Doctors and Specialists, To the support staff from Reception to Housekeeping. You guys don’t just do a job, you change lives and that is nothing short of extraordinary. And also to The center itself cuz to anyone walking through those doors patient or loved ones know that you are in a place where hope is a treatment plan and courage is exercised daily. Lastly, I must mention one name “RN Miss CAROLINE”. She is the best. Thank you so much for your help🙏. #ThankYouHealthcare #HealthcareHeroes #GratefulHearts #SecondChances

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Government Inspection History

7 inspection visits in the last three years, 71 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 17, 2026Health Standard14 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2026

Oct 23, 2025Health Complaint4 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025

May 30, 2025Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2025

Oct 11, 2024Fire Safety StandardHealth ComplaintHealth Standard24 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

May 21, 2024Health Complaint11 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 27, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

Aug 2, 2019Fire Safety StandardHealth Standard14 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 21, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 21, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

Apr 18, 2018Fire Safety Standard2 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2018

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Towson Rehabilitation And Healthcare Center offer?

Towson Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Towson Rehabilitation And Healthcare Center located?

Towson Rehabilitation And Healthcare Center is located at 509 East Joppa Road in Towson, Maryland.

What do families say about Towson Rehabilitation And Healthcare Center?

Towson Rehabilitation and Healthcare Center is a skilled nursing and rehab community in Towson, Maryland, with a 4.1-star Google rating from 140 reviews. Reviewers often praise the therapy team and caring individual staff members, though a few raise serious concerns about neglect, communication, and cleanliness during a difficult stay.

How did Towson Rehabilitation And Healthcare Center do on recent health and safety inspections?

Towson Rehabilitation And Healthcare Center had 7 government inspection visits in the last three years, with 71 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Towson Rehabilitation And Healthcare Center?

Submit the Request Information form on this page to connect with Towson Rehabilitation And Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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