MyLivingChoice

TLC Care Services

3327-D Fairbanks St

4(15 ratings)· Anchorage average: 4.3

TLC Care Services — photo 11 / 5

Quick Facts

Service area
Also serves Matsu, Fairbanks, and Kenai peninsula
Availability
Round-the-clock care coordination, 24 hours daily
Caregiver matching
Free assessments to match clients with caregivers

What Families Think

Most reviewers describe TLC Care Services as a warm, family-like home care provider in Anchorage, praising the owner's hands-on involvement and personalized attention to clients. However, one reviewer reported a serious billing dispute involving aggressive collection attempts on a deceased client's account and unhelpful phone service.

The Good

  • Personalized, family-like care approach noted by reviewers
  • Owner described as hands-on, honest, and responsive
  • Free care assessments to match clients with caregivers
  • Helps with post-hospitalization transport and home transition
  • Assists with companionship, meal prep, and light housekeeping

The Bad

  • One report of aggressive billing collections on a deceased client's account
  • One report of being hung up on when raising a billing concern

AI-generated from reviews and community data.

About TLC Care Services

TLC Care Services provides home care services in Anchorage, Alaska, serving the broader regions of Matsu, Fairbanks, and the Kenai peninsula. The company offers non-medical home care assistance ranging from companionship to respite care, helping seniors remain safely and independently at home.

Care services include bathing and dressing, meal preparation, light housekeeping, and post-hospitalization support to assist clients during recovery and transition home from hospitals or rehabilitation facilities. The company emphasizes a partnership approach that prioritizes clients' needs and works closely with families to develop customized care plans tailored to individual requirements.

TLC Care Services operates 24 hours a day, 7 days a week to provide round-the-clock availability. The company is licensed, bonded, and insured, and staffs are described as bringing compassion and comfort to clients and their families throughout the care process.

Types of Care

Home Health and Hospice

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Reviews

4overall · 15 ratings combined

4★ on Google (15)

Charley Neal

May 2023

via Google

I contacted TLC home care to inform them that the client they are billing has passed away since I would not give them my name they hung up the phone on me. I do not recommend these heartless lack of caring, not loving people to work on your home the amount they are trying to send this poor old lady to collections for is $343 however the total amount they would like to collect from interest and fees is now $1236.92 that is four times the original amount. so this poor old lady who is now dead is being charged 4 times the original amount. probably services that weren’t very loving and caring. I I have sent this letter back to them with a slash a crossed it stating this person does not live here and they keep sending it to finally I’m like why am I getting dead persons mail again? I called them to say this individual is deceased, and was hung up on so caring so loving click hang up.. I have to add more. I just realized that I called them at 3 AM in the morning they answered however, since they could not receive payment or information leading to payment when I told them the clients name deceased they hung up on me and told me to call back during normal business maybe they’ll read this comment and realize that Tammy Wendelin has passed away

Lulu Smalls

May 2021

via Google

TLC is hands down the best care provider in Anchorage. Tracy, the owner is honest and endearing. She is hands on and responsive, exactly the kind of person you would want to entrust your 98 year old father to.

Margaret L Wiltfong Tovrea

Jan 2021

via Google

These folks provide a much-needed service (transport an in-patient client post procedure, and settle the client in at home, as needed) at a very reasonable charge. Service arrangements were easy to make, and reliably delivered. They earned my trust, my repeat business, and my confident recommendation.

Rebecca Hague-Douglas

Sep 2020

via Google

When seeking care for my uncle whose paralysis kept him either wheelchair or bed bound we searched and searched. After meeting with several TLC employees we knew this was a perfect fit! From the personalized care to the witty banter, the staff is always on top of what our family needs. Its really the little things, like leaving new quotes or even jokes on our family white board that has made this such a heartwarming experience! If you are looking for a homecare team that treats you as family, TLC is just what you're looking for!

A great company that actually cares about your loved ones health and happiness. I’ve heard many heartwarming stories about this company from their gentle caring caregivers to their ability to make sure families goals are met. They have free assessments unlike most home care so they can match their clients with the best fitting caretaker they have. I refer this company to anyone needing light chores, companionship, medication reminders, transportation and more.

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