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The Westbury Senior Living

550 Stone Valley Pkwy

4.7(130 ratings)· Columbia average: 4.3

The Westbury Senior Living, photo 11 / 6

Quick Facts

Licensed capacity
72 residents

California CDSS

Memory care setting
Small dedicated memory cottage, about 20 residents
Dining schedule
Open dining 7am–7pm plus 24-hour snack bar
Pricing structure
Housekeeping and transportation billed as extra services

What Families Think

Families of residents at The Westbury frequently praise the staff—especially the Director of Wellness, Sihreta Jones, and sales/tour staff like Debbie Hook—for compassionate, attentive care and helpful communication. Reviewers describe a clean, attractive campus with varied amenities and dining options, though a handful of reviews raise serious concerns about neglect, food quality, and corporate management.

The Good

  • Staff repeatedly praised as caring, attentive, and communicative
  • Wellness Director credited with improving care and family support
  • Clean, well-maintained, modern-looking facility
  • Wide amenities: library, theater, salon, convenience store, thrift shop
  • Variety of food and extended dining hours appreciated by residents
  • Memory care area described as small and personalized

The Bad

  • One serious report of neglect including hygiene and mobility decline
  • Multiple mentions of corporate/administrative management concerns
  • Some reports of inconsistent food quality and early staff turnover
  • Housekeeping and transportation may cost extra beyond base fees

AI-generated from reviews and community data.

The Westbury Senior Living is a senior living community in Columbia, Missouri offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 4.7 out of 5 across 130 reviews.

About The Westbury Senior Living

The Westbury Senior Living is an assisted living and independent living community in Columbia, Missouri. The facility features multiple amenities including dining options, a fitness center, library, movie theater, and activity spaces.

Families consistently praise the staff across both care levels, particularly highlighting the Wellness Director's attention to detail and genuine care. One family wrote, "she truly makes the resident, and their family feel heard and understood." Residents and visiting families report enjoying the meals, which are described as having good variety, and appreciate the range of onsite activities and welcoming atmosphere among residents. Several families note improvements in care quality and operations over time.

One critical review flagged concerns about Memory Care specifically, citing limited food choices and unscheduled activities. That reviewer felt marketing did not reflect the actual experience in that unit, though other Memory Cottage visitors described it positively as a small, intimate setting.

The Westbury holds a 4.7 out of 5 rating across 127 reviews, with the vast majority of feedback highlighting professional, caring staff and a well-maintained community with strong amenities.

Types of Care at The Westbury Senior Living

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Outdoor Patio
  • Theater Room

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Westbury Senior Living

4.7overall · 130 ratings combined

4.7★ on Google (130)

Barbara Duggan

Sep 2026

via Google

We are incredibly grateful for Sihreta Jones Wellness Director and her wonderful team she leads at Westbury Senior Living. Knowing that our parents are in their care gives our family such peace of mind. Their kindness, compassion, and genuine care mean so much to us. The love and dedication they show every day truly do not go unnoticed. We are so thankful for all they do for our parents! Additionally Dan Jacob Plant Operations Director has such a quick response to help is with anything we need and get it done! We are thankful for the Westbury Team!

Amy Schneider

Sep 2026

via Google

We have had a wonderful experience with The Westbury Senior Living. My mom has lived at Westbury since it opened, and we have been very happy with the care and community she has found there.<br><br>When she needed to transition from independent living to assisted living, the staff at Westbury were incredibly helpful in making the transition as smooth and comfortable as possible for both her and our family.<br><br>Sihreta Jones, Wellness Director Lead, has been especially wonderful to work with. Whenever I have a question or concern, she is quick to respond and always willing to help. One of the things I appreciate most is how genuinely connected she is to the residents and their families. She recognizes not only me, but many family members when they walk in, and it is clear that she has built great relationships with them.<br><br>We have truly loved our experience at Westbury and are very grateful for the staff and the care they provide to my mom and our family. I would highly recommend Westbury to anyone looking for a senior living community.

Savanna

Jul 2026

via Google

I was visiting my grandmother I had an interaction with the nicest housekeeper. She had the biggest smile on her face when I walked by and made me feel very welcomed. I belive her name tag said Amber but she was very welcoming! She’s a keeper

Nicholas Edinger

Jul 2026

via Google

Need a better orientation system for new residents.<br>The 7am-7pm dining room and bistro are wonderful. Food preparation is at times not taste freshly cooked

Tara Bolden

Jul 2026

via Google

Absolutely amazing! My mom moved into the 1BR Independent Living apartment, and so far her (and mine!) experience has been wonderful. Everyone from the staff to the residents have been welcoming, and assisting with everything she needed. I highly recommend Westbury!!

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Frequently Asked Questions

What types of care does The Westbury Senior Living offer?

The Westbury Senior Living offers Assisted Living and Independent Living.

Where is The Westbury Senior Living located?

The Westbury Senior Living is located at 550 Stone Valley Pkwy in Columbia, Missouri.

What do families say about The Westbury Senior Living?

Families of residents at The Westbury frequently praise the staff—especially the Director of Wellness, Sihreta Jones, and sales/tour staff like Debbie Hook—for compassionate, attentive care and helpful communication. Reviewers describe a clean, attractive campus with varied amenities and dining options, though a handful of reviews raise serious concerns about neglect, food quality, and corporate management.

How can families visit The Westbury Senior Living?

Submit the Request Information form on this page to connect with The Westbury Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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