MyLivingChoice

Clearwater at The Heights

1245 W 18th St

4.7(82 ratings)

Clearwater at The Heights — photo 11 / 12

Quick Facts

Year opened
2022
Location adjacency
Near Memorial Hermann Greater Heights hospital
Recognition
Named 2025 'Best Senior Living' by U.S. News
Operator
Part of the multi-state Watermark community network

What Families Think

Clearwater at The Heights is a high-rise senior living community in Houston's Heights neighborhood, part of the Watermark portfolio, offering independent living, assisted living, and a dedicated memory care neighborhood. The vast majority of reviewers describe a beautiful, resort-like building with attentive sales staff, good food, and a lively activities calendar, though a handful of reviews raise serious concerns about staff conduct and billing practices.

The Good

  • Reviewers repeatedly call the facility beautiful and resort-like
  • Consistently praised, frequently-changing dining program
  • Strong, active social calendar and resident friendships
  • Staff and sales team described as warm and welcoming
  • Secured memory care neighborhood for residents with dementia
  • Named a 2025 'Best Senior Living' by U.S. News

The Bad

  • One report of staff conflict, including physical altercations
  • One report of long call-light wait times (45+ minutes)
  • One report of being charged assisted-care fees without notice
  • One report of unprofessional, profanity-laced staff behavior witnessed by a family member

AI-generated from reviews and community data.

About Clearwater at The Heights

Clearwater at The Heights is a high-rise senior living community located in the historic Heights neighborhood of Houston. The community offers a range of lifestyle options designed to provide a balance of independence and personalized support, allowing residents to live well while maintaining their individuality.

Residents enjoy maintenance-free apartment living paired with the Savor Culinary program, housekeeping services, and a variety of lifestyle programming. For those needing additional assistance, the community's care team partners with residents to create personalized care plans that support continued independence. The Clearbrook neighborhood serves residents with memory loss, offering a secure, structured, and uplifting environment focused on fostering purpose and connection.

The community's approach centers on whole-person wellness, incorporating signature programs such as Empowered Living® and Savor Culinary to engage residents' minds, bodies, and spirits. Daily life includes chef-prepared meals, opportunities to discover new interests, and social gatherings with fellow residents.

Situated in the heart of the Heights, the community provides convenient access to neighborhood amenities including the 19th Street Shopping District, White Oak Bayou, and Memorial Hermann Greater Heights. It is also about a 10-minute drive from Downtown Houston, giving residents easy access to dining, culture, and city attractions while enjoying a peaceful residential setting.

Clearwater at The Heights was recognized as a 2025 'Best Senior Living' community by U.S. News & World Report.

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Floor Plans

Clearwater at The Heights floor plan 1Clearwater at The Heights floor plan 2Clearwater at The Heights floor plan 3Clearwater at The Heights floor plan 4Clearwater at The Heights floor plan 5Clearwater at The Heights floor plan 6

Reviews

4.7overall · 82 ratings combined

4.7★ on Google (82)

Gabriel Walker

Jun 2026

via Google

6/15/25 UPDATE: Despite the hiccups from our move-in, I'm glad my parents are here. We all love the restaurants on the top floor and they love their new 2Br/2Ba place. The staff has been friendly and helpful with all my questions. Plus, all the elevators are working as I'm typing this. Still a few wrinkles to iron out but it's a solid community.

Stephen Hitt

May 2026

via Google

We are leaving one assisted living and were blown away when we toured. If we had known this was an option we would have started here.

Carolyn Edwards

Apr 2026

via Google

It might take 2 hours to get to this facility, but it was worth the commute just to see the beautiful smile on my friend's face. I think y'all are doing an exceptional job in keeping her safe and happy.

Sarah Stapleton

Mar 2026

via Google

My mom has been living here since October, 2025. I have visited at least 5x, maybe more, from another state. The facility is always very clean, the concierge is always welcoming & friendly. It appears the menu is changed up regularly, and very consistently good. The care staff is delightful and very caring, friendships between staff and residents seem to be easy& quickly made. Also, friendships between residents seem to thrive in this facility. My guess it is due to the wide variety of activities available. Thank you everyone at Clearwater for such a warm, welcoming & loving environment.

Sean Ryan

Jan 2026

via Google

This is an absolutely beautiful facility! They hold a few holiday events a year and invite the community. It is really fun to watch the young kids and residents get to interact. The staff is always very welcoming.

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