anna gordon
Jun 2026
A Great Place to Live 😊
The Waterford at Plano
3401 Premier Dr
4.6(89 ratings)
1 / 5Quick Facts
- Total units
- 57
- Pet policy
- Pet-friendly apartments with designated walking areas
- Nearby hospitals
- Near Medical City Plano and Texas Health Plano
- Unit variety
- Studio to two-bedroom apartment options
What Families Think
Reviewers consistently praise The Waterford at Plano for its clean, welcoming atmosphere, attentive staff, and quality dining. Families describe staff as professional, communicative, and genuinely caring, with one family noting nearly three years of positive experience with a higher level of care.
The Good
- Clean, welcoming, and lively atmosphere
- Staff described as attentive and caring
- Good quality, accommodating dining
- Detailed, accurate care records and communication
- Helpful, knowledgeable admissions staff
AI-generated from reviews and community data.
About The Waterford at Plano
The Waterford at Plano is an assisted living community in Plano, Texas, offering residential options ranging from studio to two-bedroom apartments with daily support for personal care, dining, and activities while residents maintain their independence. The community also provides respite care for short-term stays.
The community is designed to support active engagement through a variety of daily activities and programs. Residents participate in Bible study, religious services, intergenerational programs, exercise classes including yoga, tai chi, stretching, and Dakim brain fitness, as well as social gatherings. Walking clubs, library time, and happy hour events encourage residents to stay connected and social.
Amenities at The Waterford at Plano include manicured courtyards, social gathering spaces with a fireplace and piano, a well-stocked library, and an on-site salon. Apartments are maintenance-free with built-in safety features and modern conveniences, and the community handles housekeeping and dining services.
Located in the heart of Plano north of Dallas near U.S. Highway 75 and State Highway 190, the community provides convenient access to Medical City Plano, Texas Health Plano, and Baylor Scott & White Medical Center, as well as nearby shopping at Stonebriar Centre and Allen Premium Outlets, dining options, and local attractions including Oak Point Park & Nature Preserve.
The Waterford at Plano welcomes pets as part of the community, offering pet-friendly apartments and designated walking areas for residents.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.6overall · 89 ratings combined
4.6★ on Google (89)
Hailey Dodd
Jun 2026
My Grandma lives here. When I go visit her, she is always playing BINGO or some kind of game with the other ladies. The food is very good compared to the last place she lived. I know my grandma is happy here.
Margaret Elizabeth
Jun 2026
My sister and I recently toured and this community and after a long week of tour other communites and speaking with our referral agency. I have made the time to give this review. This place is awful it smells, no activites where going on, the staff did not speak while we walked. The residents looked sad, as far as hair, nails, and clothes it made us uncomfortable. On the indepenant side no resident spoke to us, no other staff members where introduced to us. The assisted living side is very unwelcoming, you can't even enter the building, the signs are so unprofessional. The staff is dress very unprofessional as well. You get the feeling no one cares. I would not recommend this community. After speaking with our referral agencies I see most of these reviews are from employees, employee families and employee friends, their are a few reviews from family members but under 5%. The state reports to are awful... please do your research please. This is very sad and upsetting to me as a senior myself.
Victoria Rodriguez
Jun 2026
I LOVE the Waterford!!! Leslie the receptionist is an absolute angel and goes above and beyond her job title everyday! The festivities are exquisitely planned and executed keeping every resident busy and happy! They have a wide range of puzzles, books and other activities! Don’t get me started on chef Anna, her meals are thoughtfully crafted and wonderfully balanced/ nutritious! Felicia the driver is an absolute joy who my mom loves spending time with on the way to her doctors appointments and weekly outings. All of these points collectively make me feel better about the choice to house my mom there, it was really hard for me to make the decision to let her out of my care but the blatant lack of time made it hard to meet all her needs. The Waterford has brought my family much peace and saved the uncertainty we felt when making the hard decision to put her in IL. Thank you to all the employees for making my mom comfortable we greatly appreciate you.
Jazman Larson
Mar 2026
We were looking for places for my Grandma to go and we spoke with Kaitlin. She educated us and was sooo nice! She really knows her stuff. She followed up with us and made sure to answer any questions we had. Grandma loved her!
Frequently Asked Questions
What types of care does The Waterford at Plano offer?
The Waterford at Plano offers Assisted Living.
Where is The Waterford at Plano located?
The Waterford at Plano is located at 3401 Premier Dr in Plano, Texas.
What do families say about The Waterford at Plano?
Reviewers consistently praise The Waterford at Plano for its clean, welcoming atmosphere, attentive staff, and quality dining. Families describe staff as professional, communicative, and genuinely caring, with one family noting nearly three years of positive experience with a higher level of care.
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