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The Village at Riverwood: A Willow Ridge Senior Living Community

One, Pratt Pl Apt 1

4.7(81 ratings)· Florissant average: 3.8

The Village at Riverwood: A Willow Ridge Senior Living Community, photo 11 / 6

Quick Facts

Therapy access
On-site PT, OT, and speech therapy services
Care add-on model
Add-on personal care via partnered agency, not built-in
Veteran support
Staff can help connect families to veterans' benefits

What Families Think

Reviewers overwhelmingly praise The Villa at Riverwood for its warm, attentive staff (especially longtime leasing and administrative staff members Bob and Todd) and the sense of community and activity that residents enjoy. However, a cluster of recent reviews raises serious, recurring concerns about the dining program running out of food and rude service, along with isolated but serious reports of cleanliness lapses, missed contracted housekeeping, and a fall that went unnoticed overnight.

The Good

  • Staff frequently described as caring, warm, and attentive
  • Wide range of daily activities and outings
  • Three included meals plus laundry and housekeeping
  • On-site PT/OT/speech therapy supports aging in place
  • Long-tenured, low-turnover staff noted by reviewers
  • Supportive care add-on services for medication, bathing help

The Bad

  • Multiple reports of dining room running out of food or drinks
  • Several reviewers describe rude or unresponsive dining/wait staff
  • One report of a resident falling and lying unchecked overnight
  • One review cites missed contracted weekly housekeeping and cleanliness/ADA concerns
  • One review describes corporate ownership as unresponsive to complaints

AI-generated from reviews and community data.

The Village at Riverwood: A Willow Ridge Senior Living Community is a senior living community in Florissant, Missouri offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 81 reviews.

About The Village at Riverwood: A Willow Ridge Senior Living Community

The Village at Riverwood is an independent living and skilled nursing community in Florissant, Missouri. It serves seniors seeking both independence and on-site care support, with capacity to accommodate residents with varying needs including dementia and physical mobility challenges.

Families consistently praise the cleanliness, grounds, and activity offerings, one family noted there is "no odor" and highlighted the facility's modern yet warm appearance. The community provides three meals daily, housekeeping services, weekly laundry facilities, exercise classes, movie nights, and regular outings. Multiple families emphasized welcoming staff interactions and personalized attention, particularly from leadership. A recent resident described "the friendliness, sincere attitude, and helpful information offered by the residents and staff." Several families remarked on how quickly transitions were arranged and the care provided after medical events.

A minority of reviews flagged inconsistency in dining service and kitchen availability relative to what rent covers. One family expressed concerns about management efficiency under current ownership, though this represented an outlier perspective.

The Village at Riverwood holds a 4.7 out of 5 rating across 81 Google reviews, reflecting strong overall satisfaction among families who have placed loved ones there.

Types of Care at The Village at Riverwood: A Willow Ridge Senior Living Community

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Village at Riverwood: A Willow Ridge Senior Living Community

4.7overall · 81 ratings combined

4.7★ on Google (81)

Nancy Cahalin

Feb 2026

via Google

We absolutely LOVE the Villa at Riverwood for my mom. From the staff, residents, food, games and the on-site assistant care team. Villa is always clean, seasonal decorations, they have great activities throughout the day & night for everyone's enjoyment: happy hour with music, bingo, Wii bowling, movies, crafts, Left Right Center, Chimes with 2 concerts (spring and Christmas time, exercise classes. My mom requires more assistance than most and the residents watch out for her as well as her care team. Highly recommend the Villa at Riverwood!!! My in-laws were there approx. 8 years ago and we loved it then.

Kirk Ceriotti

Aug 2025

via Google

Nicholas did a excellent job with the tour and explaining everything

Kathy B

Jul 2025

via Google

I can't say enough good things about The Villa at Riverwood. The residents, the staff, and the entire community. A family member of mine has lived here for years, and we’ve all come to truly love it.<br>Most recently, we’ve enjoyed seeing the beautiful upgrades taking place around the building, it’s been exciting to watch the progress. We looks forward to future improvements. Every member of the staff is kind, attentive, and helpful.<br>Sarah, the “lady with many hats,” has done an excellent job serving as both Executive Director and Business Office Manager. She has with a caring heart and a “get-it-done” attitude that makes a real difference, you can see it in her face. Nichole and Linda also stand out. They all truly care about the residents and consistently go out of their way to ensure everyone’s needs are met. Thank you for everything you do Villa!

Charles Smith

Jul 2025

via Google

Excellent retirement home, the staff goes above and beyond to serve the residence and guest. Great job, The Villa at Riverwood.<br>-My Life In A Bag Foundation

Andrew Eagan

Jun 2025

via Google

Thank you for the invite to the Networking Happy Hour. Talked with some great folks and had a wonderful time. Look forward to future events.

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Frequently Asked Questions

What types of care does The Village at Riverwood: A Willow Ridge Senior Living Community offer?

The Village at Riverwood: A Willow Ridge Senior Living Community offers Independent Living and Skilled Nursing / Long Term Care.

Where is The Village at Riverwood: A Willow Ridge Senior Living Community located?

The Village at Riverwood: A Willow Ridge Senior Living Community is located at One, Pratt Pl Apt 1 in Florissant, Missouri.

What do families say about The Village at Riverwood: A Willow Ridge Senior Living Community?

Reviewers overwhelmingly praise The Villa at Riverwood for its warm, attentive staff (especially longtime leasing and administrative staff members Bob and Todd) and the sense of community and activity that residents enjoy. However, a cluster of recent reviews raises serious, recurring concerns about the dining program running out of food and rude service, along with isolated but serious reports of cleanliness lapses, missed contracted housekeeping, and a fall that went unnoticed overnight.

How can families visit The Village at Riverwood: A Willow Ridge Senior Living Community?

Submit the Request Information form on this page to connect with The Village at Riverwood: A Willow Ridge Senior Living Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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