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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe The Terrace as a warm, attentive skilled nursing and rehabilitation facility in Waukegan where staff are responsive and physical therapists are praised for helping residents regain mobility. Reviewers consistently mention good communication from nursing leadership and a sense that residents are treated like family, including one resident who has lived there for six years.
AI-generated from reviews and community data.
The Terrace is a senior living community in Waukegan, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 26 reviews.
The Terrace is a skilled nursing and short-term rehabilitative care facility in Waukegan, Illinois, serving the community for over four decades. The facility offers nursing care, short-term rehabilitation, respite care, and dementia care with an approach focused on maintaining independence and preserving dignity.
The community provides a range of services including skilled nursing care, physical therapy, and activity-based programming. Dementia care programming is based on a psychosocial model designed to address the specific needs of residents with cognitive decline.
The facility emphasizes comfortable accommodations, caring support, and a sense of community among residents. Staff members are trained to provide attentive service, and the physical therapy department is noted for encouraging patients throughout their rehabilitation.
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Help Me Choose4.4overall · 26 ratings combined
4.4★ on Google (26)
Evelyn Henderson
Nov 2025
Nice place, the staff didn't disappoint, they took their time to explain everything to me. Debbie Lewis took care of everything for me in getting my brother placed. I felt comfortable leaving my brothe with them and I know he's in good hands. Thank you Terrace!!!!
Red Neck
Sep 2025
I just transferred my brother from another nursing home on Audrey Nixon Blvd. (Where he was neglected and forced to stay in a room with two other residents) to The Terrace and from the moment I met Tiffany, Director of Nursing, I knew he was in the best of care. The entire staff were so attentive to him upon his admission while they were evaluating him. He has already improved in just one week, I am grateful to God for leading me to this rehabilitation center because I know my brother will continue to improve with the caring professionals at The Terrace!
Bernadette Nolan
Jul 2025
My 108 year old aunt, WillaBelle Jackson, has been a resident of the Terrace Nursing Home for about 6 years. She has always received personable & efficient care. The staff treats her healthcare with complete importance & promptly notifies her grand daughter if she ever has any needs or issues. On July 10, 2025, she was beautifully honored by the entire Terrace staff, Mayor Cunningham, Sheriff Idleburg & Cong. Schneider. The administrators, directors & their team showed such an outpouring of respect to my aunt for a well accomplished life. I believe, The Terrace Nursing Home has positively contributed to Aunt WillaBelle's longevity & quality of life. I would highly recommend this facility for a loved ones care.
gary biggers
Jan 2025
During my mother's stay I found the stay to be very caring,treating her like she was family. The therapists did a good job of helping her achieve things she didn't think she could. The director and nursing director were always visible and handled any worries or needs in a timely manner. I want to thank them all for what they did for my mother.
Marcus Shaw
Nov 2024
The Terrace is truly a gem in the heart of Waukegan, designed to feel like a second home for its residents. From my perspective, the staff’s dedication and attentiveness set a high standard—they genuinely care for each resident, creating a warm, supportive community that stands out. Activities are thoughtfully planned, and it’s clear that residents feel engaged and comfortable. Families appreciate the frequent updates and open communication, which adds an extra layer of reassurance and peace of mind. The experienced physical therapy team is another standout feature, helping residents achieve their health goals and maintain mobility with compassion and skill. Plus, with easy access via walking, biking, driving, or public transport (there’s a bus stop right out front!), visiting couldn’t be more convenient. This blend of accessibility and care makes The Terrace a welcoming place for both residents and their loved ones.
12 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 16, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedCorrected Mar 30, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Mar 30, 2026
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2026
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2026
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2026
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 7, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2024
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Establish policies and procedures for medical documentation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 22, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Terrace offers Skilled Nursing / Long Term Care.
The Terrace is located at 1615 Sunset Avenue in Waukegan, Illinois.
Families describe The Terrace as a warm, attentive skilled nursing and rehabilitation facility in Waukegan where staff are responsive and physical therapists are praised for helping residents regain mobility. Reviewers consistently mention good communication from nursing leadership and a sense that residents are treated like family, including one resident who has lived there for six years.
The Terrace had 12 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact The Terrace directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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