3.7(59 ratings)· Heber Springs average: 4.2
1 / 5CMS Care Compare
Families describe The Springs of Greers Ferry as a small, close-knit skilled nursing and long-term care community where staff are warm, attentive, and responsive to both residents and out-of-town family members. Reviewers consistently praise the cleanliness of the facility and the staff's willingness to accommodate individual needs, including specialized memory care support.
AI-generated from reviews and community data.
The Springs of Greers Ferry Health & Rehabilitation is a senior living community in Heber Springs, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 59 reviews.
The Springs of Greers Ferry Health & Rehabilitation is a 140-bed skilled nursing and long-term care facility in Heber Springs, Arkansas, serving residents who need ongoing medical care and support.
Families consistently emphasize the warmth and attentiveness of the staff. Multiple visitors report being welcomed with genuine friendliness, and note that caregivers show patience and compassion in daily interactions, one family mentioned staff going out of their way to personalize meal options for a resident with particular preferences. The facility itself is described as clean and well-maintained, with decorated common spaces. Families also highlight responsive communication: one noted being able to call anytime for updates and receiving prompt notification of health concerns, which is especially reassuring for those living out of state.
The community appears to foster a family-like atmosphere among residents and staff. A visitor involved in providing a music ministry to the Alzheimer's units reported seeing residents light up during activities, and described witnessing staff from other units offering genuine condolences when a resident passed away.
The Springs of Greers Ferry holds a 3.7 out of 5 Google rating based on 59 reviews, with many highlighting the caring culture and attentive caregiving as standout features of their experience.
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Help Me Choose3.7overall · 59 ratings combined
3.7★ on Google (59)
Kim Horton
Nov 2024
We love the care our mom has gotten at the Springs. We go and are always welcomed with smiles. I live out of state and it is such a relief knowing I can call and get information anytime. I have dropped in unannounced and have always been pleased with the cleanliness and care given. They also let us know promptly if there are health concerns. Thank you all!!!
Janice Scarbrough
Mar 2024
My dear friend is staying at The Springs of Greers Ferry. The facility is absolutely clean; staff are very nice and helpful; hallways are decorated. If something happened to me, I would definitely want to stay there. I've seen plenty of nursing homes over the years, but this one is THE BEST I've ever encountered. You guys keep up the GREAT WORK!!
P Hudson
Aug 2023
I started a music ministry for the Alzheimer’s units and we have been so very Blessed to see them smiling or singing along when they hear a song they know. The whole staff shows nothing but love and care and compassion for their residents. My Mom was there for a short time and when she passed away there were other assistants from other halls that came down to hug me or offer their condolences. If my time come to be in a nursing facility I would want to go there. None others can match up when it comes to their care and their employees!
Carnee Jo
May 2019
The staff's very pleasant and helpful. I'm sure nobody wants to be there, my mother certainly doesn't, but they're very accommodating to her needs in every way. My mom is a very picky eater and they took the time to develop a menu just to cater to her. I'm impressed with the staff's patience and performance.
Pamela Wilkes
Mar 2019
Long term care's best kept secret! This modest sized facility is home to the most caring staff & great residents. There's a family atmosphere among staff & residents that contributes to the warm welcome at Seven Springs.
3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2026
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2023
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 21, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Springs of Greers Ferry Health & Rehabilitation offers Skilled Nursing / Long Term Care.
The Springs of Greers Ferry Health & Rehabilitation is located at 1040 Wedding Ford Road in Heber Springs, Arkansas.
Families describe The Springs of Greers Ferry as a small, close-knit skilled nursing and long-term care community where staff are warm, attentive, and responsive to both residents and out-of-town family members. Reviewers consistently praise the cleanliness of the facility and the staff's willingness to accommodate individual needs, including specialized memory care support.
The Springs of Greers Ferry Health & Rehabilitation had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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