Cristina Mirelez
Jul 2026
Very clean, no odors! Such a wonderful little facility located so beautifully in front of Woodlawn Lake. The recent remodeling changes look amazing. I love that it is an all women facility.
1 / 5CMS Care Compare
Reviews of Sarah Roberts French Home are mixed: several families praise the clean, home-like environment and staff who treat residents with dignity, while other reviewers raise serious concerns about dementia care and business practices. The facility is an older building but offers skilled nursing with specialized rehabilitation services.
AI-generated from reviews and community data.
Sarah Roberts French Home is a senior living community in San Antonio, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 22 reviews.
The Sarah Roberts French Home is a skilled nursing facility in San Antonio, Texas, offering comprehensive skilled care in a home-like community setting. The facility is dedicated to personalized, patient-centered support with a highly qualified clinical team that tailors care plans to meet each resident's unique needs.
The community provides specialized rehabilitation services including orthopedic rehabilitation for patients recovering from surgeries such as total hip and knee replacements, fractures, and joint repairs, as well as comprehensive neurological rehabilitation for conditions including stroke and Parkinson's disease. The facility also offers skilled wound care designed to promote healing and improve comfort, along with care for patients experiencing deconditioning after extended hospital stays.
Cleanliness and safety are core values at the facility, supported by a White Glove Program that includes rigorous training and high standards maintained through twice-yearly surveyor visits. The community recognizes the importance of quality nutrition and provides menus featuring regional favorites made with high-quality ingredients, designed to be both nutritious and pleasurable social experiences for residents.
The interdisciplinary care teams focus on pain management, mobility restoration, strength and balance training, cognitive support, and safe swallowing to help residents regain independence and improve their overall quality of life.
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Help Me Choose3.6overall · 22 ratings combined
3.6★ on Google (22)
Cristina Mirelez
Jul 2026
Very clean, no odors! Such a wonderful little facility located so beautifully in front of Woodlawn Lake. The recent remodeling changes look amazing. I love that it is an all women facility.
Debra Gonzales
Jul 2026
it's a great facility
Becky Torres
Sep 2025
This is an older facility but they take wonderful care of your loved ones. My mother-in-law had Alzheimer's and spent a few months here before she passed. They treated her with such dignity and respect. She was always clean and wearing fresh clothes. I bought her a little radio and they made sure to leave it on for her so she could listen to her Christian music all day. I am so appreciative of what they did for us and the great care she received.
Myrna Robinson
Aug 2024
Small facility providing long term or short term care. Private pay, Medicaid , Medicare and Medicaid pending accepted. Ladies live in a community that feels more like home to them.
Valerie Bester
Jul 2024
They don’t pay their vendor bills. My sister has a nurse staffing agency and provided them nurses. They never paid any of their invoices after utilizing their staff. They knew she was a small business and used this to their advantage. This company should be ashamed of themselves! You had a contract in place and you should have paid them while getting donations and sponsorships. Terrible.!!
8 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Establish policies and procedures including evacuation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Provide primary/alternate means for communication.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 30, 2025
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024
Provide training in compliance and ethics.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 14, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2023
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2023
Prepare residents for a safe transfer or discharge from the nursing home.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023
Employ staff that are licensed, certified, or registered in accordance with state laws.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 2, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sarah Roberts French Home offers Skilled Nursing / Long Term Care.
Sarah Roberts French Home is located at 1315 Texas Ave in San Antonio, Texas.
Reviews of Sarah Roberts French Home are mixed: several families praise the clean, home-like environment and staff who treat residents with dignity, while other reviewers raise serious concerns about dementia care and business practices. The facility is an older building but offers skilled nursing with specialized rehabilitation services.
Sarah Roberts French Home had 8 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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