4.5(51 ratings)· Oswego average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most families describe The Reserve at Oswego (also referred to by reviewers as Autumn Leaves of Oswego) as a warm, small, home-like memory care community with attentive staff, regular family communication, and a full activities calendar. A handful of reviewers, however, report serious problems including staffing shortages, overmedication, a refusal to call for emergency help, and disputed billing after a resident's death.
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The Reserve at Oswego is a senior living community in Oswego, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 51 reviews.
The Reserve at Oswego is a senior living community in Oswego, Illinois that offers assisted living and memory care services. The community is located on Douglas Road, just south of US-34, conveniently positioned near Aurora, Naperville, Plainfield, Montgomery, and Yorkville.
The community's approach centers on evidence-based practices designed to support cognitive health and physical well-being. Memory care residents benefit from a dedicated program built on tangible practices that address cognitive and physical needs, while the broader community focuses on purposeful daily engagement and nutrient-rich dining.
The Reserve emphasizes creating meaningful moments through purposeful engagement rather than simply filling time. The community offers a calendar of activities and services designed to help residents live healthier, more fulfilling lives by enriching what the community calls healthspan, the period of healthy, active living.
Short-term stays are available, providing temporary residents with full access to the community's services and expert care. The community positions itself as a partnership model intended to provide peace of mind for families while supporting residents' independence and quality of life.
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Help Me Choose4.5overall · 51 ratings combined
4.5★ on Google (51)
Eileen Lewis
Aug 2026
The reserve is outstanding! Mom loved the staff there. They took their time with residents and treated everyone with dignity and respect. VERY clean and we maintained. Mom looked forward to meal time because the food was made with love. I highly recommend😊
Taylor
Jul 2026
I visited this community as a healthcare<br>professional while there for a continuing education class. I found it clean, no off putting odors, and the residents seem very well cared for. The staff members are very welcoming, friendly and very kind to the residents. I would refer any of my patients who need memory care here.
Beth Ellis Peshia
Jul 2026
Wonderful care and a beautiful home for many.
Jennifer Shelley
Jul 2026
This place is wonderful if your loved one needs bare minimum help. They are understaffed and they provide poor training. My father was having issues adjusting and the only doctor or nurse visit he received was over the phone. It just got worse from there. We had to move out because their staff couldn't handle him. They raised his care level drastically after one month. They overmedicated him to zombie status. To add insult to injury, they overbilled us on the last month. I would recommend this place if you need to get back at someone. Otherwise, steer clear.
Joanna Nauman
Jun 2026
My Dad was a resident for little over a year. This place is special. It provides a safe place for those who need memory care to continue to have some independence and live in a community environment. Their activities program is unlike anything I have seen. The residents have opportunities to stay active and make friends. They keep them busy with hands on crafts, activities, and projects. My favorite day to visit was ice cream & bingo Tuesday. Highly recommend!
The Reserve at Oswego offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
The Reserve at Oswego is located at 900 Douglas Rd in Oswego, Illinois.
The Reserve at Oswego carries a 4.5 out of 5 rating from 51 Google reviews. Most families describe The Reserve at Oswego (also referred to by reviewers as Autumn Leaves of Oswego) as a warm, small, home-like memory care community with attentive staff, regular family communication, and a full activities calendar. A handful of reviewers, however, report serious problems including staffing shortages, overmedication, a refusal to call for emergency help, and disputed billing after a resident's death. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact The Reserve at Oswego directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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