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The Rehabilitation Center Of North Hills

9655 Sepulveda Boulevard

3.3(91 ratings)· North Hills average: 3.6

The Rehabilitation Center Of North Hills, photo 11 / 5

Quick Facts

Total units
138
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
138
Care focus
Post-acute rehab aimed at returning patients to function
Facility condition
Recently renovated skilled nursing facility

What Families Think

Reviews for this North Hills skilled nursing facility are sharply divided: several families praise attentive nursing staff, strong rehab therapy, and good food, while other reviewers report serious lapses in communication, staffing, and basic care. The facility's 3.3 rating reflects this split between glowing personal experiences and one detailed account of neglect.

The Good

  • Nurses and aides described as knowing patients personally
  • Rehab/therapy department praised for real mobility progress
  • Food quality specifically praised by reviewers
  • Administration described as approachable and responsive
  • Facility described as clean and newly renovated

The Bad

  • One detailed report of understaffing and slow call-button response
  • One serious account of a medication/diet error causing harm
  • Multiple reviewers cite feeling unheard about care concerns
  • One report describes poor communication from administration during a crisis

AI-generated from reviews and community data.

The Rehabilitation Center Of North Hills is a senior living community in North Hills, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.3 out of 5 across 91 reviews.

About The Rehabilitation Center Of North Hills

The Rehabilitation Center of North Hills is a skilled nursing and rehabilitation facility located in North Hills, California, in the heart of the North San Fernando Valley. The facility is newly renovated and provides post-acute care focused on helping patients return to their highest level of function.

The center employs an interdisciplinary care approach designed to meet the highest standards of quality in patient care. Staff members work with residents through physical therapy and other therapeutic services to support recovery and functional improvement following illness or injury.

The facility recognizes the difficulty of selecting a post-acute care provider and welcomes visits and tours so prospective residents and their families can meet the staff and learn about available services. The community is staffed by caring and friendly professionals committed to providing professional healthcare in a clean, well-maintained environment.

Types of Care at The Rehabilitation Center Of North Hills

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of The Rehabilitation Center Of North Hills

3.3overall · 91 ratings combined

3.3★ on Google (91)

Dani Robles-Bertola

May 2026

via Google

Receptionist was friendly and helpful the facility was clean seemed organized didnt have that chemical smell of pinesol or bleach. But my family member informed me that they were not being listen too on what they were trying to explain and that they would be right back and no one came back then I here they were being a bit hostile saying that services were refused which wasn't the case at all hopefully the doctor will follow up when doing the rounds our family member is in extreme pain and doesn't need any further aggravation to endure. I feel do to age they were not being sensitive to the needs hopefully this matter will be looked into

Veronica Sandoval

May 2026

via Google

I had my mom for about 4 years. And my experience with them was good. Everybody knows my mom, and she has a nickname " mama coco" everybody very respectful and professional care. Now my brother is there for rehab. Being in Profesional care is important but the family been present make the diference...so not just take your loves ones there, be Involve, be present. They need profecional care, and we as family some time off for that big responsibility. Thank you crew for all the support and friendship I received with my mom, and now with my brother...

Richard de Leon

Jan 2026

via Google

Some people usually ask would you take your parent where you work. I'd say Yes! Yes! Yes!. The staff especially the ones who provide direct care are awesome. They know their patients well. Medication Nurses. May, Ramon, and Mildred, Maria have been in the facility for years and really care abt their patients. The food is great specially when herbed chicken and beef stroganoff is served. 😋 Rooms are adequate. Its not hotel accomodation. But enough for our needs to heal an recover. Rehab department. They are the best. Led by Michelle the DOR. Were able to answer our questions and got my dad back on his feet. Administration is approchable and listens to concerns. Xavier administrator and Norma asst Administrator acts on all concrrns in timely manner. If my mom needs to be admitted wil i send her here? My answ3r will be a resounding YES!

Ginger Hawman

Nov 2025

via Google

My loved one stayed here and it was a negative experience. The communication, attentiveness, and overall level of care were far below what Is expected for a patient. Always understaffed, poorly managed, it was common to have patients calling out for help, their help buttons pushed, lighting up at the nursing station along with beeping alarms and no urgency in response time Throughout his stay, I had to schedule repeated meetings, make frequent phone calls, & send many emails because of ongoing issues. There were multiple hospitalizations as well. One significant incident, he was given solid food when he was supposed to be on pureed food only. He ended up choking & having a seizure that they timed at 7 minutes. He had to be hospitalized for several weeks because of this. On several ER visits, Dr’s told me that he arrived in a dirty and uncared for way which concerned them There were also occasions when he appeared heavily sedated despite my requests that sedation be avoided. What transpired this last month has me angry beyond belief and has me concerned for the other patients. It started when he was once again hospitalized, this time for pneumonia. The hospital said he arrived in critical condition and was immediately taken to the ICU. He ended up being in there for over a month as the Dr’s worked hard to save his life and get him well again. When he was released, I begged the Rehabilitation Center to take care of him properly, to not let him get pneumonia again and to check on him regularly. This of course didn’t happen. He was put in the back of a 3 person room and curtains closed. Nurses walking by wouldn’t even see him when he needed help. He has use of one arm and his table with his needed items (water, the “I need help button”, his food when brought to him), was all placed on the opposite side where he couldn’t reach them. I asked to have it moved. I waited and waited for someone to come move until visiting hours ended. Before I left I reminded them that it still needed to be done. The next day i go to find the same thing. Curtains closed, table not moved. I could not rearrange the bed and equipment myself to get the table on his correct side so I asked again, I waited and waited. After over an hour i asked again for help and again i waited and waited. Finally, I called a friend who had to come help me move it. I went every day and every day I had to remind them of the Dr's orders which were to make sure he was given oxygen and breathing treatments. I wrote to administration and expressed my concerns. No action was taken. I wrote them again and also told them that his cough was coming back and he needed his breathing treatments. no action was taken. 6 weeks later he was again rushed to the hospital at the last minute. Except this time he couldn’t be saved. It was too late and he passed away at the hospital. When I informed the facility that he had passed away and why he passed away. I was told I “could have hired someone to watch over him.” Basically saying, -yes we know we don’t do a good job, and nothing is going to change with that, so if you want your loved one to live you should’ve hired someone from outside the facility. This is a man who loved life, he fought to live after his double stroke even when it was thought he wouldn’t make it. He did make it, despite the lack of care and neglect and he had a smile for me every single day. I know he would still be here if not for the administration’s refusal to care. Xavier Esquivel, Administrator and CEO, is the one in charge and the one I hold responsible. Looking back, I wish I had researched more thoroughly. I later found information that if I had known, I would have never stepped foot in this place. If you are thinking of bringing a loved one here, I would strongly suggest you do a thorough research because they are red flagged. I recommend that you dont even consider this place at all

Yessenia Roman

Apr 2025

via Google

I cannot say enough good things about The Rehabilitation Center of North Hills. From the moment we walk through the doors, we are met with warmth, and professionalism. The staff go above and beyond to ensure each resident is treated with dignity and compassion. The facility itself is clean, well-maintained, and has a welcoming atmosphere that feels more like a community than a clinical setting. Therapy services are excellent, I noticed real progress in mobility and strength. The activities staff provides engaging and fun options that help residents stay active and social. I highly recommend this facility for your loved ones.

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Government Inspection History

28 inspection visits in the last three years, 128 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 27, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

Dec 26, 2025Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2026

Dec 10, 2025Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2025

Dec 5, 2025Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

Nov 20, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025

Jul 7, 2025Health Complaint1 citation
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

Jun 19, 2025Fire Safety StandardHealth Standard36 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2025

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2025

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Jul 13, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Jul 13, 2025

May 16, 2025Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2025

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

Apr 15, 2025Health Complaint1 citation
  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Apr 28, 2025

Apr 2, 2025Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2025

Mar 6, 2025Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2025

Feb 19, 2025Health Complaint5 citations
  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025

Jan 28, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025

Jan 15, 2025Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 5, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 5, 2025

Dec 30, 2024Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025

Dec 3, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2024

Oct 24, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

Oct 3, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2024

Sep 26, 2024Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 21, 2024

Jul 11, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Aug 10, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024

  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Aug 10, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Aug 10, 2024

Jun 4, 2024Health Complaint3 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

May 1, 2024Health Complaint2 citations
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 23, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2024

Feb 23, 2024Health Complaint2 citations
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024

Jan 11, 2024Health Complaint4 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2024

Showing the 24 most recent of 28 inspection visits.

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Rehabilitation Center Of North Hills offer?

The Rehabilitation Center Of North Hills offers Skilled Nursing / Long Term Care.

Where is The Rehabilitation Center Of North Hills located?

The Rehabilitation Center Of North Hills is located at 9655 Sepulveda Boulevard in North Hills, California.

What do families say about The Rehabilitation Center Of North Hills?

Reviews for this North Hills skilled nursing facility are sharply divided: several families praise attentive nursing staff, strong rehab therapy, and good food, while other reviewers report serious lapses in communication, staffing, and basic care. The facility's 3.3 rating reflects this split between glowing personal experiences and one detailed account of neglect.

How did The Rehabilitation Center Of North Hills do on recent health and safety inspections?

The Rehabilitation Center Of North Hills had 28 government inspection visits in the last three years, with 128 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Rehabilitation Center Of North Hills?

Submit the Request Information form on this page to connect with The Rehabilitation Center Of North Hills and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of North Hills.

Prefer to stay home?

Home care agencies serving North Hills bring help to the house: daily living, companionship, and respite for family caregivers.