Amanda
Aug 2026
I attended a luncheon at The Pointe at Meridian and was also able to get a tour. It’s a beautiful community with every amenity imaginable. Friendly staff, great location and beautiful apartments.
The Pointe at Meridian
3123 South Titanium Avenue4.3(32 ratings)· Meridian average: 4.6
Part of Grace Management · 62 communities · 4.6★ average
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1 / 6Quick Facts
- Care escalation
- Facility uses tiered care levels affecting cost
- Management company
- Operated by Grace Management, Inc corporate group
- Notice policy
- 30-day notice required before move-out billing
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers frequently praise The Pointe at Meridian's warm atmosphere, attentive front-line staff, and active social calendar, with many families reporting positive multi-year experiences for aging parents. However, a cluster of serious complaints describes medication mismanagement, billing disputes, and a troubling eviction over a bedbug incident, suggesting inconsistent care quality behind the friendly facade.
What reviewers praise
- Staff described as caring, friendly, and attentive
- Wide variety of daily activities like music and movie nights
- Restaurant-style dining praised by multiple families
- Clean, odor-free environment noted by reviewers
- Leadership praised for open communication and responsiveness
- Long-term residents report years of positive experience
What reviewers flag
- Multiple reports of medication mismanagement and missed monitoring
- Several complaints about billing errors and slow refund resolution
- One detailed report of neglect, theft, and a disputed eviction
- One reviewer said power of attorney was not respected
AI-generated from reviews and community data.
The Pointe at Meridian is a senior living community in Meridian, Idaho offering Assisted Living, Independent Living and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 32 reviews.
About The Pointe at Meridian
The Pointe at Meridian is an independent living and assisted living community in Meridian, Idaho. The community offers private rooms and bathrooms, restaurant-style dining, housekeeping and laundry service, medication management, 24-hour staff, an emergency call system, and social activities including live music, movie nights, and workout classes. Amenities also include gathering spaces, an outdoor patio, cable or satellite TV, dietary accommodations, grocery shopping assistance, and security.
The majority of reviewers praise the community highly, describing it as clean, well-maintained, and warm. Families consistently highlight the caring and attentive staff, the quality of the dining program, and the variety of activities. One reviewer wrote, "the food is good, the place is clean and everyone is so nice." Multiple reviewers note that residents have formed meaningful connections and feel at home.
Reviews are mixed on administrative and care coordination matters. Some families report excellent responsiveness from management and positive experiences with billing and care planning, while others describe frustrating issues with communication, billing accuracy, and handling of legal documentation. One reviewer noted concerns about personal care and hygiene routines, though other recent residents reported opposite experiences.
Types of Care at The Pointe at Meridian
Assisted LivingIndependent LivingMemory CareRespite / Short-Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- Outdoor Patio
- Security
Activities
- Grocery Shopping and Errands
- Social Activities
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Help Me ChooseReviews of The Pointe at Meridian
4.3overall · 32 ratings combined
4.3★ on Google (32)
Ruth Griggs
Aug 2026
I moved my mother to The Pointe at Meridian about seven weeks ago, and our experience has been completely positive in every way. After touring numerous other facilities, The Pointe was hands-down the best choice for her. Her assisted living studio apartment has the largest square footage of all of the facilities I toured. The Pointe is only about four years old so it is a new, clean, very comfortable and well appointed facility in all areas. My mom’s studio apartment has a full sized fridge and a microwave in the small kitchenette, a washer/dryer right in her room, and ample closet space.<br><br>The activities are varied, including movie nights, social hour, outings, crafts, a small gym, dance and exercise classes, an on-site beauty salon, books, puzzles, etc.<br><br>The meals are plentiful and varied, and available on a flexible schedule a full 12 hours every day.<br><br>Most importantly, every single staff member we’ve encountered has been friendly and kind to my mother. Every staff member calls her by name and speaks to her whenever they see her. Laura at the front desk has been very helpful with answering all of our many questions as my mom has settled in. The kitchen and dining room staff, the med techs, the housekeeping staff, and recreation staff have all been unfailingly kind, attentive, and gentle with my mom as she has made this difficult transition. I know she is being well cared for. I couldn’t be happier with our decision to move her there. I wholeheartedly recommend this facility to anyone considering this kind of move for themselves or their loved one.
Kimberly Reinecker
Jul 2026
The Point at Meridian has been my mom’s home for the past year and a half. During that time, the staff and the residents have become part of her family. I could not have chosen a better place for my mom. The kitchen, maintenance, and management staff enjoy their jobs and genuinely love the residents as well. The Point has a very positive atmosphere and you can tell that residents feel at home. It is very clean and well maintained at all times. The kitchen staff takes pride in the meals and it shows. My mom loves all of the activities and stays very busy.<br>The Point at Meridian is a wonderful place to live!
Jeanne Paniagua
Jul 2026
We moved our mother into Independent living at The Point at Meridian in July 2025. The first time I walked in I found the place to be warm, friendly and clean. A year later and The Point is still the same warm and inviting place. All of the staff are helpful and friendly - everyone says hello. My mother said this week that "the food is good, the place is clean and everyone is so nice". There are plenty of different activities to keep my mother busy. I would say her favorite is 'Movie night' on the big screen. If there comes a time when my mother has to move from independent living to assisted living or memory care there we be no doubt that she will continue to stay at The Point in Meridian.<br>Thank you to the staff at The Point for all you do to keep our loved ones safe and secure.
Dave Nostrand
Jul 2026
Our dad has been at The Pointe for several years now, and our experience has been outstanding. Cheery atmosphere, clean, and pleasant place all around. The standout feature, however, has to be the people who work there. They all care deeply about their residents. I can mention a long list of names of great people there, but for fear of forgetting one, I will suffice it to say that it all starts with the leadership of Karen Zanelli. She sets a cultural tone that runs through the whole building, and it is one of caring, attention to detail and dignity for the residents. This also extends their visiting family members. Hats off to the team at The Pointe, and THANK YOU!
Frequently Asked Questions
What types of care does The Pointe at Meridian offer?
The Pointe at Meridian offers Assisted Living, Independent Living, Memory Care and Respite / Short-Term Care.
Does The Pointe at Meridian offer respite or short-term stays?
Yes. The Pointe at Meridian lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Where is The Pointe at Meridian located?
The Pointe at Meridian is located at 3123 South Titanium Avenue in Meridian, Idaho.
What do families say about The Pointe at Meridian?
The Pointe at Meridian carries a 4.3 out of 5 rating from 32 Google reviews. Reviewers frequently praise The Pointe at Meridian's warm atmosphere, attentive front-line staff, and active social calendar, with many families reporting positive multi-year experiences for aging parents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit The Pointe at Meridian?
Submit the Request Information form on this page, or contact The Pointe at Meridian directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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