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The Pointe at Meridian

3123 S Titanium Ave

4.3(32 ratings)· Meridian average: 4.6

The Pointe at Meridian, photo 11 / 6

Quick Facts

Care escalation
Facility uses tiered care levels affecting cost
Management company
Operated by Grace Management, Inc corporate group
Notice policy
30-day notice required before move-out billing

What Families Think

Reviewers frequently praise The Pointe at Meridian's warm atmosphere, attentive front-line staff, and active social calendar, with many families reporting positive multi-year experiences for aging parents. However, a cluster of serious complaints describes medication mismanagement, billing disputes, and a troubling eviction over a bedbug incident, suggesting inconsistent care quality behind the friendly facade.

The Good

  • Staff described as caring, friendly, and attentive
  • Wide variety of daily activities like music and movie nights
  • Restaurant-style dining praised by multiple families
  • Clean, odor-free environment noted by reviewers
  • Leadership praised for open communication and responsiveness
  • Long-term residents report years of positive experience

The Bad

  • Multiple reports of medication mismanagement and missed monitoring
  • Several complaints about billing errors and slow refund resolution
  • One detailed report of neglect, theft, and a disputed eviction
  • One reviewer said power of attorney was not respected

AI-generated from reviews and community data.

The Pointe at Meridian is a senior living community in Meridian, Idaho offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 32 reviews.

About The Pointe at Meridian

The Pointe at Meridian is a independent living and assisted living community in Meridian, Idaho.

Families rate The Pointe at Meridian 4.2 out of 5 based on 30 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Pointe at Meridian

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio
  • Security

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Pointe at Meridian

4.3overall · 32 ratings combined

4.3★ on Google (32)

Amanda

Aug 2026

via Google

I attended a luncheon at The Pointe at Meridian and was also able to get a tour. It’s a beautiful community with every amenity imaginable. Friendly staff, great location and beautiful apartments.

Ruth Griggs

Aug 2026

via Google

I moved my mother to The Pointe at Meridian about seven weeks ago, and our experience has been completely positive in every way. After touring numerous other facilities, The Pointe was hands-down the best choice for her. Her assisted living studio apartment has the largest square footage of all of the facilities I toured. The Pointe is only about four years old so it is a new, clean, very comfortable and well appointed facility in all areas. My mom’s studio apartment has a full sized fridge and a microwave in the small kitchenette, a washer/dryer right in her room, and ample closet space.<br><br>The activities are varied, including movie nights, social hour, outings, crafts, a small gym, dance and exercise classes, an on-site beauty salon, books, puzzles, etc.<br><br>The meals are plentiful and varied, and available on a flexible schedule a full 12 hours every day.<br><br>Most importantly, every single staff member we’ve encountered has been friendly and kind to my mother. Every staff member calls her by name and speaks to her whenever they see her. Laura at the front desk has been very helpful with answering all of our many questions as my mom has settled in. The kitchen and dining room staff, the med techs, the housekeeping staff, and recreation staff have all been unfailingly kind, attentive, and gentle with my mom as she has made this difficult transition. I know she is being well cared for. I couldn’t be happier with our decision to move her there. I wholeheartedly recommend this facility to anyone considering this kind of move for themselves or their loved one.

Kimberly Reinecker

Jul 2026

via Google

The Point at Meridian has been my mom’s home for the past year and a half. During that time, the staff and the residents have become part of her family. I could not have chosen a better place for my mom. The kitchen, maintenance, and management staff enjoy their jobs and genuinely love the residents as well. The Point has a very positive atmosphere and you can tell that residents feel at home. It is very clean and well maintained at all times. The kitchen staff takes pride in the meals and it shows. My mom loves all of the activities and stays very busy.<br>The Point at Meridian is a wonderful place to live!

Jeanne Paniagua

Jul 2026

via Google

We moved our mother into Independent living at The Point at Meridian in July 2025. The first time I walked in I found the place to be warm, friendly and clean. A year later and The Point is still the same warm and inviting place. All of the staff are helpful and friendly - everyone says hello. My mother said this week that "the food is good, the place is clean and everyone is so nice". There are plenty of different activities to keep my mother busy. I would say her favorite is 'Movie night' on the big screen. If there comes a time when my mother has to move from independent living to assisted living or memory care there we be no doubt that she will continue to stay at The Point in Meridian.<br>Thank you to the staff at The Point for all you do to keep our loved ones safe and secure.

Dave Nostrand

Jul 2026

via Google

Our dad has been at The Pointe for several years now, and our experience has been outstanding. Cheery atmosphere, clean, and pleasant place all around. The standout feature, however, has to be the people who work there. They all care deeply about their residents. I can mention a long list of names of great people there, but for fear of forgetting one, I will suffice it to say that it all starts with the leadership of Karen Zanelli. She sets a cultural tone that runs through the whole building, and it is one of caring, attention to detail and dignity for the residents. This also extends their visiting family members. Hats off to the team at The Pointe, and THANK YOU!

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Frequently Asked Questions

What types of care does The Pointe at Meridian offer?

The Pointe at Meridian offers Assisted Living and Independent Living.

Where is The Pointe at Meridian located?

The Pointe at Meridian is located at 3123 S Titanium Ave in Meridian, Idaho.

What do families say about The Pointe at Meridian?

Reviewers frequently praise The Pointe at Meridian's warm atmosphere, attentive front-line staff, and active social calendar, with many families reporting positive multi-year experiences for aging parents. However, a cluster of serious complaints describes medication mismanagement, billing disputes, and a troubling eviction over a bedbug incident, suggesting inconsistent care quality behind the friendly facade.

How can families visit The Pointe at Meridian?

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Nearby Communities

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Prefer to stay home?

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