The Plaza at Richardson

Zach Wheeler

Sep 2025

via Google ↗

I can’t say enough good things about The Plaza at Richardson! The facility is always clean and well-maintained, and the atmosphere is warm and inviting. The nurses and caregivers go above and beyond—not only meeting medical needs but also showing kindness and patience every single day. Communication has been excellent; I’m always kept informed and never left with unanswered questions. What stands out the most is the genuine compassion from everyone here. Knowing our clients are safe, comfortable, and surrounded by people who care gives me so much peace of mind. I am so grateful for their team and would highly recommend them to anyone looking for a place where their loved one will truly be cared for.

Sharon Richardson

Sep 2025

via Google ↗

My father, who had Alzheimer’s, lived in The Plaza for almost a full year, until he passed away (at 90 years and ten months old) in June/2025. The staff were so very kind and caring toward him. The physical therapists were great at keeping him active. The nurses and CNA’s were helpful anytime they were called upon, tending to everything from baths, getting him dressed, cleaning his room, changing bedding, etc. The admissions staff were also very courteous and helpful in getting him settled in. We were thankful that, after his first week at The Plaza, during which he lived in a room in their Memory Ward, it was determined that he would be able to move out of the Memory Care wing and into a room on their main floor. The only reason for four stars instead of five is that, in the beginning, we had some concerns about the laundry and bathing schedule. But, it seems that was because of a staff turnover. After the first six weeks or so, all the issues had been addressed. The staff made sure he had a wonderful, compatible roommate, was well fed and cared for, and received attentive medical care. We appreciated very much how quickly the nurses would alert us of any medicine changes, or any behavioral or health concerns they had for my dad. He was very well loved and cared for at The Plaza.

Samantha Calnan

Aug 2025

via Google ↗

⭐️⭐️⭐️⭐️⭐️<br><br>The Plaza at Richardson has been absolutely wonderful! The staff here are so kind, attentive, and truly care about the well-being of their residents. From the nurses and aides to the therapy team, everyone goes above and beyond to make sure patients feel comfortable and supported. The facility itself is clean, welcoming, and well-maintained, which gave me so much peace of mind. Communication has always been clear and responsive, and I really appreciate the personal attention given to each resident. I can’t thank them enough for the excellent care provided — I highly recommend The Plaza at Richardson to anyone looking for a skilled nursing facility!

Samantha Calnan

Aug 2025

via Google ↗

⭐️⭐️⭐️⭐️⭐️ The Plaza at Richardson has been absolutely wonderful! The staff here are so kind, attentive, and truly care about the well-being of their residents. From the nurses and aides to the therapy team, everyone goes above and beyond to make sure patients feel comfortable and supported. The facility itself is clean, welcoming, and well-maintained, which gave me so much peace of mind. Communication has always been clear and responsive, and I really appreciate the personal attention given to each resident. I can’t thank them enough for the excellent care provided — I highly recommend The Plaza at Richardson to anyone looking for a skilled nursing facility!

Joan Neumann

Jul 2025

via Google ↗

READ ALL REVIEWS ON YELP!!!.<br>The staff is very nice when you can find an aide or nurse. They are definitely short staffed. However, I have found my ex-husband in dirty (soiled and wet) clothes or just a diaper and shirt on laying on wet sheets. Sometimes he is in a hospital gown even though I have bought him clothes and labeled everything. When his bed is wet there is no one around to change the sheets for long periods of time. I also have killed two roaches which I informed the front desk.<br>The meals are small, many times served on styrofoam to go containers and he is losing weight. Since he was. moved there late March he has been going downhill. In February in his former nursing home he was walking, had physical therapy, occupational therapy, showers and participated in all family events with only me accompanying him. No family members . Now he is bedridden or in a wheelchair. . I personally am exceptionally not happy with this nursing home and DO NOT RECOMMEND IT. IT ONLY HAS A 3.4 RATING AS A NURSING HOME. THAT IS FAR BELIW STANDARDS.<br>UNFORTUNATELY AT HIS FORNER NURSING HOME HE WAS HARDLY VISITED BY HIS FAMILY. I WAS THERE NUMEROUS TIMES A WEEK, often had dinner in the dining room with him A WE ATTEBDED EVERY EVENT TIGETHER, (NO other family showed up due to inconvenience) .His HIS NURSE WAS SKWSYS IN FRONT OF HIS DOOR. THR ENTIRE STAFF KNEW ME SND WERE VERY FRIENDLY,CARING AND WELL STAFFED. .