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The Pines at Glens Falls Center for Nursing and Rehabilitation

170 Warren Street

4.5(146 ratings)

The Pines at Glens Falls Center for Nursing and Rehabilitation, photo 11 / 3

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Quality rating
5-Star CMS Quality Measure rating
Technology recognition
McKnight's award for Circadia Health tech partnership
Service network
Connects residents to hospice and home care

What Families Think

The Pines at Glens Falls is a skilled nursing and rehabilitation center with a strong 4.5 Google rating from 141 reviewers, though no detailed reviewer comments were provided. Available information highlights formal quality recognitions and a broad network of post-acute services rather than firsthand family accounts.

The Good

  • 5-Star CMS Quality Measure rating
  • McKnight's Excellence in Technology Award recipient
  • Access to therapy, telehealth, diagnostics, home care, hospice
  • Around-the-clock skilled nursing care
  • Strong 4.5 average Google rating

AI-generated from reviews and community data.

The Pines at Glens Falls Center for Nursing and Rehabilitation is a senior living community in Glens Falls, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 146 reviews.

About The Pines at Glens Falls Center for Nursing and Rehabilitation

The Pines at Glens Falls Center for Nursing and Rehabilitation in Glens Falls, New York provides post-acute rehabilitation and long-term care services. The center offers around-the-clock skilled nursing care for those living with chronic illnesses and disabilities, with a comprehensive range of medical and therapy services designed to support residents' healing and recovery.

The community's care approach centers on patient-centered treatment through what they call their Passport model, which is designed to address each person's unique needs. Through an extensive network, The Pines offers access to a continuum of post-acute services including therapy, telehealth, diagnostics, home care, and hospice services.

The center places emphasis on creating an engaging and inviting environment for residents. Daily activities and events are designed to stimulate and inspire, with attention given to providing an uplifting space that supports both physical recovery and emotional wellbeing. The facility has received recognition including a 5-Star Quality Measure from the Centers for Medicare and Medicaid Services and a McKnight's Excellence in Technology Award for its partnership with Circadia Health.

Types of Care at The Pines at Glens Falls Center for Nursing and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Pines at Glens Falls Center for Nursing and Rehabilitation

4.5overall · 146 ratings combined

4.5★ on Google (146)

Dennis LaGoy

Apr 2026

via Google

My brother was at the Pines for about six months. He passed away there yesterday from lung cancer. The staff there is very caring and helpful. I would especially like to thank Kyah and Jasmine. They both went above and beyond not only in my brother’s care but also ministering to the needs of the family.

Anthony Morelli

Apr 2026

via Google

The medical care at this facility was abysmal, bordering on criminal. The rehab staff and PT professionals were very good. With regard to medical care, there was zero continuity, communication or oversight. Individual providers were competent, but lack of a system in place to ensure proper turnover, med mgmt., oxygen management, and overall supervision makes this place a dangerous option for anyone considering placing a loved one there who has any sort of medical complexities. They simply aren’t equipped and knowledgeable in that regard. If the only need is rehab, then it is adequate.

Katharine Evans

Apr 2026

via Google

A great Rehab across the street from The Hyde Museum which houses a Michelangelo! Super Clean, great LPN’s, wonderful CNA’s and administrative staff. PT & Nutrition provide a perfect place post operative’s.

caren Julius

Mar 2026

via Google

My father is in here for rehab. The staff is a nightmare, they don’t care. After being in hospital for over week he just wanted a shower. He was told on Thursday admission day it would be Monday. Well tonight I go and ask when his shower day is the cna says let me look well it was this morning and she signed he had it. Well guess what he did not because his hair is so greasy, he smells and he is with it enough to know he did not have one. On top of that the aid told my step mother she didn’t give him a shower but a good bed bath. Not the same thing. Then falsify documentation that you did give it to him. He was in pain we rang call bell almost 2 hours before someone comes. You walk hallway looking for someone and no one is found. They have him in a diaper because they are too lazy to toilet him. I am calling NY state tomorrow this is unacceptable treatment and someone needs to report them.

Sue Eveland

Feb 2026

via Google

The Pines has been the perfect place for my companion. Physical therapy is still working with him and every day I see and hear nothing but positive things. Nurses and aides are very pleasant, helpful and know their jobs perfectly. The food is very and nutritional. Thank you for all everyone does

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Government Inspection History

3 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 18, 2026Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 21, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 21, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2026

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2026

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity C of L: potential for minimal harm, widespreadCorrected May 5, 2026

Mar 22, 2023Fire Safety StandardHealth Standard9 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

Nov 12, 2020Fire Safety StandardHealth Standard6 citations
  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2021

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2021

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Pines at Glens Falls Center for Nursing and Rehabilitation offer?

The Pines at Glens Falls Center for Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is The Pines at Glens Falls Center for Nursing and Rehabilitation located?

The Pines at Glens Falls Center for Nursing and Rehabilitation is located at 170 Warren Street in Glens Falls, New York.

What do families say about The Pines at Glens Falls Center for Nursing and Rehabilitation?

The Pines at Glens Falls is a skilled nursing and rehabilitation center with a strong 4.5 Google rating from 141 reviewers, though no detailed reviewer comments were provided. Available information highlights formal quality recognitions and a broad network of post-acute services rather than firsthand family accounts.

How did The Pines at Glens Falls Center for Nursing and Rehabilitation do on recent health and safety inspections?

The Pines at Glens Falls Center for Nursing and Rehabilitation had 3 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Pines at Glens Falls Center for Nursing and Rehabilitation?

Submit the Request Information form on this page to connect with The Pines at Glens Falls Center for Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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